Dispatcher (Full-time)

4 days ago

Sevierville, Tennessee, United States City of Sevierville, TN Full time
Salary: $23.41 Hourly
Location : Sevierville, TN 37862
Job Type: Full-Time
Job Number: 202400093
Department: Police
Opening Date: 12/19/2024

The City of Sevierville is an equal opportunity employer and does not discriminate on the basis of sex or handicap in its programs or activities pursuant to Public Law 93-112 or 101-336. The City of Sevierville does not discriminate based on race, color or national origin in federal or state sponsored programs, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d.) The City is a Drug-Free Workplace, and all applicants are subject to a background check, driving history check, and drug testing in accordance with City policy.
Description

The essential function of the position within the organization is to dispatch services in response to calls for assistance. The position is responsible for emergency and non-emergency calls, dispatching appropriate services, maintaining emergency reference materials, maintaining records, and reporting. The position works under general supervision according to some procedures; and decides how and when to complete tasks.
Summary of Duties

Answers emergency services telephone lines; records essential information and dispatches units from appropriate agencies such as the Police Department, Fire Department, ambulance, or other emergency response activities.

Monitors and responds to administrative and other telephone lines, radio calls, and citizen requests; decides on appropriate action, dispatches assistance as required or refers to appropriate service agency; records information.

Assists emergency services personnel by answering questions, researching information, or performing other requested services.

Maintains various logs, charts, and recordings to record all emergency and non-emergency activities for follow-up investigative, administrative, or legal action; prepares routine reports.

Operates/maintains emergency and non-emergency equipment such as computers, printers, playback systems, or ACAD.

Monitors assigned building security systems.

Maintains an immediately available library of emergency reference material such as computer manuals, maps, repair, wrecker logs, or departmental policy and procedures.

Performs routine office tasks such as typing, filing, faxing, telephoning, shredding, or photocopying,
Minimum Qualifications

Requires high school diploma or GED, and the equivalent of one year of college or specialized vocational training in NCIC.
Must be able to obtain NCIC certification.

The City of Sevierville offers a competitive benefits package to all full-time employees. These benefits include paid medical, dental, and vision insurance, life insurance, short-term disability, and paid holidays. Upon hiring, city employees are automatically enrolled in the TN Consolidated Retirement System. Vacation leave is earned at a rate based on length of service. Sick leave is earned at 1 day per month.

To see the specific benefits for this position, please click on "BENEFITS" at the top of the page.

If you have questions about the application process please email Human Resources at .
The City of Sevierville offers a competitive benefits package to all full-time employees. These benefits include paid medical, dental, and vision insurance, life insurance, short-term disability, and paid holidays. Upon hiring, city employees are automatically enrolled in the TN Consolidated Retirement System. Vacation leave is earned at a rate based on length of service. Sick leave is earned at 1 day per month.

To learn more details of our benefits package
01

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
  • Yes, I understand and agree
  • No, I do not agree
02

Do you have a High School diploma or GED?
  • Yes
  • No
03

Do you currently possess an NCIC certification?This position requires that you obtain an National Crime Information Center (NCIC) Certification within a 12 month period.
  • Yes
  • No
04

*This position requires the ability to obtain an NCIC certification within 12 months. If you answered "No" to the previous question, please summarize what skills you have that would transfer to this position.
Required Question

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