Senior Experience Design Researcher

2 months ago

Johnston, United States TechnoGen Full time
Please Note: As of July 22, 2021, our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn

A Kforce client is seeking a Senior Experience Design Researcher in Johnston, RI.

Duties Include:
  • Senior Experience Design Researcher will lead and support experience design research, measurement, and testing for a portfolio of complex and interrelated journeys in which the majority of solutions are technology-based
  • Work with cross-functional teams to personally execute on end-to-end research needs, from discovery to launch and beyond
  • Identify what research is most appropriate for the situation and help to define visions, roadmaps, and solutions based on human-centric insights, business viability, and overall feasibility
  • Help to form data-driven insights to address user needs
  • Iteratively test anything from paper prototypes through in-production solutions to inform and recommend better paths to pursue
  • Communicate industry-standard and enterprise-specific measurements clearly and consistently
  • As a Senior Experience Design Researcher, you will be part of a team that believes their best work comes from strong collaboration and you'll work with them to influence stakeholders, build rapport, and cultivate consensus for excellence
  • Be a trusted design partner for your team, bringing professionalism to every aspect of your work


Required Skills : * 5-10 years of experience with experience design research, measurement, and testing and one or more other core experience design skills -design strategy, service design, interaction design, and/or interface design - ideally in a large enterprise, preferably B2B; Experience in Insurance and/or other Financial Services is a plus * Proficiency participating in and executing elements of the design process and methodologies ranging from concept development to launch * Experience with online remote research tools (e.g., UserZoom, UserTesting.com, Optimal Workshop) * Experience creating experience design and research artifacts, such as journey maps, flows, and storyboards * A working understanding of research methods including experimental design, generating research plans, defining, and tracking experience metrics, data analyses (qual and quant), data synthesis, and coordinating work on multiple products * Experience working with cross-functional teams, collaborating with business, technology, and a whole host of subject matter experts to influence decisions based on human-centric design priorities * Good communication, presentation, interpersonal, and analytical skills; Ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization * Portfolio of work showcasing research rationale and key deliverables throughout a research and design lifecycle (e.g., initial research through in-production testing), with examples of key deliverables, stories, and recommendations at each stage * Ability to work autonomously and collaboratively on complex and ambiguous endeavors Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Basic Qualification :
Additional Skills :
Rank :A3
Requested Date :2022-10-19

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