Care Advocate

1 month ago

Siloam Springs, United States DaySpring Full time
WHO WE ARE

At DaySpring, we are dedicated to helping people live their faith through our products and services. Our vision is to see every person experience and express the life-changing message of God’s love. Join the DaySpring team and join a mission-driven community dedicated to improving people's lives worldwide.

The (On-Call) Care Advocate is focused on excellence and creating a high-quality customer experience. We work closely with teams across the company to ensure that our customers and retailers are getting the service they need.

WHAT YOUR ROLE ENTAILS AND HOW YOU’LL CONTRIBUTE

In this seasonal role, you will provide excellent service for DaySpring’s customers and consumers. We are looking for someone who is proactive, trustworthy, empathetic, and patient, with the ability to work directly with our customers to resolve their needs. Hours per week will range between 35-40. The schedule is 8:30 a.m. - 5:00 p.m. (M-F). The assignment will begin in early September and end in December.

  • Take incoming customer calls/emails and listen to their needs.
  • Analyze customer needs and provide appropriate solutions.
  • Resolve issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and offered solutions.
  • Collaborate with other team members to ensure customer satisfaction.
BASIC QUALIFICATIONS

The following is required to be considered for this role:
  • High school diploma, GED, or equivalent.
PREFERRED QUALIFICATIONS

Your resume/application will stand out if you have:
  • Previous experience in a customer service or call center role is preferred..
  • Excellent verbal and written communication skills.
  • Strong problem-solving and analytical abilities.
  • Ability to handle difficult situations with patience and professionalism.
  • Understanding of and appreciation for the DaySpring mission.
ADDITIONAL DETAILS
  • A hybrid work schedule is available, allowing employees to split their time between the office and remote work. Onsite days are Monday, Wednesday and Thursday.


Now’s your chance to embrace a future with DaySpring—just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by DaySpring is contingent upon the signing of the Employment Agreement, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

DaySpring is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

DAYSPRING - We want to see every person experience and express the life-changing message of God’s love.

DaySpring, a subsidiary of Hallmark Cards, is a leading marketer and distributor of Christian products and gifts. At DaySpring, we create innovative products and services that make a difference in people’s lives. We create quality products with a relevant life-giving message of Christ’s eternal truth. Ultimately, we want to see every person experience and express the life-changing message of God’s love. We surround ourselves with the people and things that inspire us to do our best work each and every day, in a collaborative work environment that cultivates excellence in all we do.

Our culture proactively looks for ways to encourage and support our employees’ expressions of faith. We’re seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team We can only change and grow when we intentionally include new perspectives–like yours.

Watch this short video learn more about: Our Culture

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Travel Nurse RN

    1 month ago

    siloam springs, United States Health Advocates Network - Midwest Full time

    Health Advocates Network - Midwest is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelRN – ICU Registered Nurse - Health...

  • Travel Nurse RN

    1 month ago

    Siloam Springs, United States Health Advocates Network - Midwest Remote Work Freelance Full time

    Health Advocates Network - Midwest is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelRN – ICU Registered Nurse - Health...

  • Travel Nurse RN

    4 weeks ago

    Siloam Springs, United States Health Advocates Network - Midwest Full time

    Health Advocates Network - Midwest is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas. Job Description & Requirements Specialty: ICU - Intensive Care UnitDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelRN - ICU Registered Nurse - Health...

  • Customer Care Advocate

    3 months ago

    Santa Fe Springs, United States Fashion Nova Full time

    **Customer Care Advocate** at FN Logistics, LLC Santa Fe Springs, CA **Position Summary** Under direct supervision, the Customer Care Advocate provides support and assistance to a global customer base across a variety of platforms, including email, phone, web submission, social media, and live chat. As a Customer Care Advocate, your role is to support the...

  • Travel Nurse RN

    1 month ago

    Siloam Springs, United States Health Advocates Network - Midwest Full time

    Job DescriptionHealth Advocates Network - Midwest is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelRN – ICU Registered...

  • Travel Nurse RN

    2 months ago

    Siloam Springs, United States Planet Healthcare Full time

    Job DescriptionPlanet Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 08/12/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPlanet Healthcare Job ID #61558455....

  • Travel Nurse RN

    1 month ago

    Siloam Springs, United States Planet Healthcare Remote Work Freelance Full time

    Planet Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelPlanet Healthcare Job ID #6-843901. Pay package is based on 12 hour shifts and 36...

  • Travel Nurse RN

    2 months ago

    Siloam Springs, United States Planet Healthcare Full time

    Job DescriptionPlanet Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelPlanet Healthcare Job ID #6-843901. Pay package is based on 12...

  • Travel Nurse RN

    1 month ago

    siloam springs, United States Planet Healthcare Full time

    Planet Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelPlanet Healthcare Job ID #. Pay package is based on 12 hour shifts and 36 hours...

  • Customer Care Advocate

    5 days ago

    Santa Fe Springs, United States Fashion Nova Logistics Full time

    About Us At Fashion Nova, we have strived for success and creativity to make this the top e-commerce brand in the world. With a team based out of Los Angeles, California, we are motivated to take Fashion Nova to the next level. Our goal is to hire candidates that are positive go-getters and problem solvers who love fashion. The right candidate should be able...

  • Travel Nurse RN

    1 month ago

    Siloam Springs, United States Planet Healthcare Remote Work Freelance Full time

    Planet Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 08/12/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelPlanet Healthcare Job ID #61558455. Pay package is...

  • Travel Nurse RN

    1 month ago

    Siloam Springs, United States PlanetHealthcare Full time

    Planet Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas. Job Description & Requirements Specialty: ICU - Intensive Care Unit Discipline: RN Duration: 13 weeks 36 hours per week Shift: 12 hours Employment Type: Travel Looking for a great Travel ICU - Intensive Care Unit Job in Siloam...

  • Customer Care Specialist

    1 week ago

    Siloam Springs, Arkansas, United States DaySpring Full time

    ABOUT US At DaySpring, we are committed to empowering individuals to express their faith through our diverse range of products and services. Our mission is to ensure that everyone can experience and share the transformative message of God's love. Become a part of the DaySpring family and engage in a purpose-driven community focused on enhancing lives...

  • Personal Care School Nurse

    1 month ago

    Siloam Springs, United States Siloam Springs Chamber Full time

    JOB TITLE: Personal Care School Nurse QUALIFICATIONS: 1. Licensed as Registered Nurse in the state of Arkansas Graduate from an accredited school of nursing Maintains current CPR certification and First Aid Training Maintains current understanding of Medicaid Billing for Schools and/or willing to learn. CONTRACT 190 day, Salary based RN EVALUATOR:...

  • Registered Nurse

    1 week ago

    Siloam Springs, Arkansas, United States Health Advocates Network - Midwest Full time

    Health Advocates Network - Midwest is actively seeking a travel nurse RN specializing in the Intensive Care Unit (ICU) for a travel nursing opportunity.Position Overview & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: Registered Nurse (RN)Start Date: ImmediateDuration: 13 weeksWeekly Hours: 36 hoursShift: 12-hour night shiftsEmployment Type:...

  • Travel Nurse RN

    2 months ago

    Siloam Springs, Arkansas, United States Health Advocates Network - Midwest Full time

    Job Description Health Advocates Network - Midwest is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Siloam Springs, Arkansas.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 08/12/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelRN ICU Registered...

  • Registered Nurse

    1 week ago

    Siloam Springs, Arkansas, United States Health Advocates Network - Midwest Full time

    Health Advocates Network - Midwest is currently seeking a dedicated Travel Nurse RN specializing in the Intensive Care Unit (ICU) for an exciting travel nursing opportunity.Position Overview & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: Registered Nurse (RN)Employment Type: TravelDuration: 13 weeksWeekly Hours: 36 hoursShift: 12-hour night...

  • Registered Nurse

    1 week ago

    Siloam Springs, Arkansas, United States Health Advocates Network - Midwest Full time

    Health Advocates Network - Midwest is actively seeking a travel nurse RN specializing in the Intensive Care Unit (ICU) for a travel nursing opportunity.Position Overview & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: Registered Nurse (RN)Start Date: ImmediateContract Duration: 13 weeksWeekly Hours: 36 hoursShift Type: 12-hour night...

  • Registered Nurse

    1 week ago

    Siloam Springs, Arkansas, United States Health Advocates Network - Midwest Full time

    Health Advocates Network - Midwest is actively seeking a Travel Nurse RN specializing in the Intensive Care Unit (ICU) for a travel nursing opportunity.Position Overview & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: Registered Nurse (RN)Start Date: ImmediateContract Duration: 13 weeksWeekly Hours: 36 hoursShift Type: 12-hour night...

  • Registered Nurse

    1 week ago

    Siloam Springs, Arkansas, United States Health Advocates Network - Midwest Full time

    Health Advocates Network - Midwest is actively seeking a Travel Nurse RN specializing in the Intensive Care Unit (ICU) for a travel nursing opportunity.Position Overview & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: Registered Nurse (RN)Start Date: ImmediateContract Duration: 13 weeksWeekly Hours: 36 hoursShift Type: 12-hour night...