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Quality Technician

2 months ago

Essex Junction, United States Keurig Dr Pepper Inc. Full time

Quality Assurance Technician - 30 Gauthier Drive, Essex Junction, Vermont, 05452

As a Quality Assurance Technician for Keurig Dr Pepper, you will be responsible for supporting Operations from a Quality perspective. You will work with Operations to identify, analyze and resolve quality problems. You will ensure that product meets specifications and that customer expectations are consistently being produced. You will be reporting regularly on quality issues, as well as supporting QA roles in problem identification and prevention. In this position you will promote and support Keurig Dr Peppers continuous improvement initiatives, supporting the Keurig Dr Pepper Coffee Operations in all aspects of Quality and the Company Purpose and Principles.

Shift & Schedule: This position will support our D2 team 6:00am - 6:15pm Friday-Sunday with alternating Thursday. Working overtime and holidays is required as needed.

What you will do:

  • Participate in the implementation of quality improvement initiatives to reduce process variation and prevent process and product nonconformities

  • Work with the QA personnel to review proposed product specification changes, or new product offerings prior to implementation, to help assess the impact on product/process quality requirements and help to implement appropriate changes as needed

  • Document data and facts in clear and easy to understand formats in order to work issues most effectively

  • Take initiative and responsibility for needed actions to support quality and business goals

  • Ensure the rigorous application of standards and the compliance to specifications from a quality standpoint

  • Help to define, develop, and maintain quality information records

  • Assist in communications to internal customers from a quality standpoint, and for facilitation of processing of nonconforming material

  • Use basic quality principles, tools, and continuous improvement initiatives; train others as you develop expertise

  • Conduct a quality test/inspection plan (as appropriate for area(s) assigned) for periodic reporting and comparison to field data

  • Participate in internal process and product audits

  • Participate and prepare sensory test tasting events

  • Interface with internal and external quality partners

  • Become knowledgeable in PeopleSoft/SAP transactions for the flow of work orders and material through WIP processes including Product and Qualification hold procedures

  • Be involve with QA testing in one or more product or process areas, including all SKU’s or items produced within those processes

  • Represent the customer perspective

  • help to answer all anticipated customer questions during the problem resolution process

  • Use quality tools (and others) to troubleshoot, identify, and analyze problems to the true root cause level, and work with the appropriate teams to implement solutions and ensure the identified root cause problems are resolved

102074

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.