Scheduler - DCA Cardiology - Full-Time - Days

3 days ago


Doylestown, United States Doylestown Health Full time
Job Description:

1. Demonstrates ability to effectively manage multiple phone lines in a courteous manner. Identifies self and obtains caller's reason for calling prior to placing call on hold.

2. Greets patients in polite, prompt, and helpful manner; verifies and updates patient data, including insurance; informs appropriate department of patient's arrival; and collects appropriate payment and obtains signatures as necessary.

3. Schedules appointments as requested and obtains pre-certifications as required by patients' health care insurers or managed care providers. Obtains medical records for EP patients.

4. Proficient in medical office procedures including scheduling invasive and surgical procedure, as well as admissions while coordinating with multiple facilities. Entrusted with the most complex patient service issues as a result of exceptional ability to promptly resolve concerns and satisfy patient and scheduling needs.

5. Perform other duties as assigned.

Job Qualifications:

A. Health care experience, preferred but not required

B. Ability to work with people and work under pressure

C. Knowledge of ECW and Meditech, preferred but not required

D. Knowledge of modern office equipment

E. Possess excellent customer service, reception, and telephone skills

F. Must be well organized and a self starter
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