Systems Engineer I

2 weeks ago

Atlanta, United States Clayton Homes Full time

Why Silverton Mortgage:

• We are a people first organization that was voted a top place to work by the Atlanta Journal and Constitution and the Financial Services Industry

• We believe in giving back and we do so through The Silverton Foundation

• Our strong communication skills drive customer satisfaction

• We offer extensive product lines and maintain an in-house loan process that offers a competitive edge

• We have fun

The Systems Engineer I must exhibit a high level of professionalism, confidentiality, and expertise in managing complex IT systems and projects. This role is critical in ensuring our IT infrastructure aligns with organizational goals and evolves with emerging technologies. Reporting to the IT Development Manager, the position requires an individual who can effectively manage multiple projects, meet tight deadlines, and drive technological advancements through automation and integration.

Responsibilities and Duties

  • Develop, maintain, and optimize applications/platforms/systems/services, with a focus on Atlassian environment, Zapier, and Microsoft products like Office 365, Azure, and Power Platform.
  • Administer and manage user access across various applications and systems, ensuring secure and efficient operation.
  • Serve as a technical escalation point for the Service Desk team, particularly for complex project-related issues.
  • Create, maintain, and regularly update system configuration documentation to ensure clarity and efficiency in operations.
  • Drive continual improvement and automation of team processes, emphasizing innovation and efficiency.
  • Adhere to engineering and architecture standards, actively participate in technical review meetings, and contribute to the strategic technological direction.
  • Proactively monitor systems for performance issues, conducting regular reviews of log files to identify potential system or security concerns.
  • Update system and process documentation, assist with the creation of user guides, and engage in active knowledge transfer to support team development.
  • Perform other related tasks as assigned, demonstrating flexibility and a commitment to the team's success.
Education, Knowledge, Experience
  • 2-years' experience in an IT role, with preference for certifications in cloud technologies and automation.
  • Advanced scripting and automation skills, ideally in a cloud environment.
  • Proficient with Azure, including a strong focus on Power Platform for developing and managing solutions.
  • Demonstrated ability in optimizing cloud-based systems and processes.
  • Experience with other Microsoft cloud products like Office 365 and SharePoint Online.
  • Mortgage industry experience is a plus but not mandatory.
Skills
  • Exceptional analytical and problem-solving skills, particularly with cloud-based solutions.
  • Excellent time management and organizational skills for meeting project deadlines.
  • Professional communication skills for effective interactions with peers and management.
  • Strong attention to detail and troubleshooting abilities for cloud-based software and systems.
  • Ability to work both collaboratively and independently.
Technology Proficiencies
  • Proficiency in Microsoft cloud technologies, particularly Microsoft Azure and its suite of services.
  • Experience with Atlassian suite
  • Experience with Zapier, Power Automate, or similar RPA solutions

Silverton Mortgage is committed to a diverse and inclusive workplace. Silverton Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit -
Silverton Mortgage

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