Assistant Manager

1 week ago

Madison, United States Culver's Full time
Assistant Manager:

JOB SUMMARY

Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.

ESSENTIAL FUNCTIONS
  1. Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system standards.
  2. Consistently ensures guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders.
  3. Ensures proper product quality control, presentation and hold times according to the Operations Training Manual, Order Assembly.
  4. Accesses financial information and completes weekly sales and labor during their shift.
  5. Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety.
  6. Empowers team to handle guest comments 'the Culver's way.'
  7. Ensures team is knowledgeable concerning products and guest service.
  8. Demonstrates and maintains a positive attitude among team members.
  9. Demonstrates and ensures proper personal hygiene and food safety practices are maintained in the restaurant.
  10. Displays point of purchase (P.O.P.) materials timely according to the current marketing campaign.
  11. Demonstrates proficiency on all restaurant positions.
  12. Provides ongoing development of crew chief and shift leader using the management training checklist.
  13. Maintains an adequate team on each shift to meet labor cost standards.
  14. Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
  15. Performs daily morning, afternoon and evening restaurant tours
  16. Prepares and reviews daily reconciliation report against daily control totals from cash register system ensuring accuracy.
  17. Runs financial report, counts afternoon drawers, enters drawer pickups and completes daily.
  18. Ensures team is cross-trained by the training team effectively.
  19. Help identify and develop candidates for the crew chief position.
  20. Completes food inventory order accurately, using forecasts and projections based on current restaurant sales.
  21. Observes and maintains daily inventory levels accurately, based on current restaurant sales.
  22. Ensures shelf life, rotation of inventory and tempering sheet is maintained.
  23. Delegates and ensures the accurate completion of the Quality Control/Safe Food Checklist and First In-First Out product rotation.
  24. Completes end-of-the month inventory procedures accurately.
  25. Delegates restaurant and equipment cleaning.
  26. Directs weekly and monthly odd jobs to team assigning them to daily deployment sheet.
  27. Demonstrates positive and effective role modeling for all team members through appearance and attitude.
  28. Follows restaurant policies and procedures consistently.
  29. Demonstrates and ensures team is following system standards for uniforms and appearance.
  30. Attends all manager and team member meetings.
  31. Follows and encourages team to follow all restaurant policies and procedures.
  32. Checks e-mail and extranet twice daily during each shift and responds as necessary.
  33. Uses radiant for cash counting procedures.

QUALIFICATIONS
  • EDUCATION: College graduate with a degree in hotel and restaurant management or equivalent experience. Certified from a national food safety program.
  • EXPERIENCE: One year experience in a supervisory position.
  • CHARACTERISTICS: Have the ability to effectively organize work, communicate well and be management oriented. Be knowledgeable in all aspects of business and show good judgment. Demonstrates an energetic, positive attitude that is contagious.
  • COMPENSATION: Salary is commensurate with person's qualifications and will reflect present market for a person of similar responsibilities.
PHYSICAL ABILITIES
  • Stand Constantly
  • Walk Constantly
  • Sit Occasionally
  • Handling Constantly
  • Lift / carry 10 lbs or less Constantly
  • Lift / carry 11-20 lbs Constantly
  • Lift / carry 21-50 lbs Frequently
  • Lift / carry 51-100 lbs Occasionally
MANAGEMENT LEADERSHIP SUCCESS FACTORS
  • COMMUNICATION: Verbal, written, presentations to others; communication up - same level - direct reports; inclusive, honest, direct, timely; clear, concise; confronts the brutal facts; delivers ideas for solutions with problems.
  • CHANGE MANAGEMENT: Taking initiative, supportive of change; reacts quickly and appropriate; sets a good example as a role model in accepting change, executing change initiatives and following through to insure changes are effective.
  • DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues; gathers appropriate information and seeks input from cross functional team members; collaborates with others to insure that decisions are made with consideration for impact on others; makes timely and fair decisions; able to make tough decisions when necessary.
  • INNOVATION, CREATIVITY & VISION: Seeks new ways to improve efficiency, effectiveness, quality; achieves extra-ordinary results with ordinary resources.
  • PLANNING (short and long term): Organized and able to establish priorities, required resources; delivers the desired results; manages multiple deadlines and priorities; insures that planning involves cross-functional team members to assess impact of deadlines and utilization of resources.
  • ORGANIZATIONAL RELATIONSHIPS: Builds effective relationships with both external (guests and vendors) and internal (team members) stakeholders, and between levels, teams and across functions. Supports and cooperates with other teams, negotiates and has the ability to influence others.
  • BUILDS AND SUSTAINS A HIGH PERFORMANCE TEAM: Selects the right people for the right job. Develops team members, provides training and development to support their success; empowers team members to make decisions while minimizing risks; provides measurable feedback in a timely manner; retains valuable talent and builds the effectiveness of the team as a whole. Plays like a champion
  • ACCOUNTABILITY: Walks the talk. Delivers results on time and at the quality level promised.

  • Assistant Manager

    1 month ago

    Madison, Wisconsin, United States Domino's Franchise Full time

    Job Title: Assistant ManagerWe are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Pizza. As an Assistant Manager, you will be responsible for leading a team of employees, managing daily operations, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a team of employees to achieve sales and...

  • Assistant Manager

    5 months ago

    Madison, United States Gecko Hospitality Full time

    Assistant Restaurant General Manager - America's Fastest-Growing ConceptAre you a highly motivated professional with exceptional communication skills and a passion for team building and sales growth? Join our team as an Assistant Restaurant General Manager at our popular neighborhood bakery-cafe. We prioritize creating a welcoming and inclusive workplace...

  • Assistant Manager

    3 weeks ago

    Madison, Wisconsin, United States Domino's Franchise Full time

    Domino's Pizza Assistant Manager Job DescriptionWe are seeking a highly motivated and organized Assistant Manager to join our team at Domino's Pizza. As an Assistant Manager, you will be responsible for leading a team of employees, managing daily tasks, and ensuring excellent customer service.Key Responsibilities:Hiring, Training, and Scheduling: Recruit,...

  • Assistant Manager

    4 weeks ago

    Madison, Wisconsin, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Franchise. As a key member of our management team, you will be responsible for overseeing daily operations, managing employees, and driving business growth.Key ResponsibilitiesLeadership and ManagementSupervise and train employees to ensure excellent...

  • Assistant Manager

    3 weeks ago

    Madison, United States Miracom Hive Full time

    We are seeking an enthusiastic Assistant Manager to support our management team and help drive our company's success. This role offers the chance to develop leadership skills and work with clients across the US.ResponsibilitiesAssist the Manager in daily operations and decision-makingManage the sales pipeline for our clientsSupervise team members and provide...

  • Assistant Manager

    1 week ago

    Madison, United States Sonic Full time

    Description: Restaurant Assistant Manager The Job: As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:...

  • Assistant Manager

    3 weeks ago

    Madison, Wisconsin, United States Absolute Storage Management Full time

    Job Title: Assistant ManagerAt Absolute Storage Management, we're seeking a highly motivated and organized Assistant Manager to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily operations, and driving sales growth.Key Responsibilities:Assist customers with renting units,...

  • Assistant Manager

    1 week ago

    Madison, United States BORDER FOODS -TACO BELL Full time

    JOB REQUIREMENTS: As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest\'s restaurant experience by creating safe welcoming and supportive environments where everyone...

  • Assistant Manager

    1 week ago

    Madison, United States Arby's Full time

    Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Assistant Manager. That could be you! And youre in the right place if youre here for: + Weekly Pay + Bonus Program* + Free Shift Meals + Discounted Curly Fries (and all our menu items for that matter) + Best in Class...

  • Assistant Manager

    1 week ago

    Madison, United States Zaxby's Full time

    Description ARE YOU....an enthusiastic leader who thrives on serving guests and leading/developing an outstanding team??? Then you may be a perfect fit for our organization. In addition to a great work environment, we offer: The opportunity for a PERSONAL LIFE with a 45-48 hour work week Restaurant closes at 10pm (managers usually out by 11pm) Closed on Key...

  • Assistant Manager

    3 weeks ago

    Madison, United States Zaxby's Full time

    {"title": "Zaxby's Restaurant Manager", "subtitle": "Lead a team of enthusiastic leaders and serve guests with excellence", "content": "We are seeking a highly motivated and experienced Restaurant Manager to join our team at Zaxby's. As a Restaurant Manager, you will be responsible for leading a team of enthusiastic leaders and serving guests with...

  • Assistant Manager

    7 days ago

    Madison, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Madison-MS, 111 Colony Crossing Ste 280, Madison, MS 39110 Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Madison-MS franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel...

  • Assistant Manager

    1 week ago

    Madison, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Madison-MS, 111 Colony Crossing Ste 280, Madison, MS 39110 Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Madison-MS franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel...

  • Assistant Manager

    1 week ago

    Madison, United States Dave's Hot Chicken - Roaring Fork Full time

    Roaring Fork Restaurant Group is bringing one of the hottest fast-casual brands, Dave's Hot Chicken to Wisconsin. This is your opportunity to join as an Assistant Manager and grow with the company as we continue to develop the Dave's Hot Chicken brand in Wisconsin. We offer a flexible schedule to fit your needs. What Can Dave's Hot Chicken Offer You? Dave's...

  • Assistant Manager

    1 week ago

    Madison, United States Dunkin' Full time

    Description We also have locations in: Branford CT Madison CT Clinton CT Westbrook CT Old Saybrook CT Groton CT Glastonbury CT As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Assistant Manager will...

  • Assistant Manager

    3 months ago

    Madison, United States Dave's Hot Chicken - Roaring Fork Full time

    Roaring Fork Restaurant Group is bringing one of the hottest fast-casual brands, Dave’s Hot Chicken to Wisconsin. This is your opportunity to join as an Assistant Manager and grow with the company as we continue to develop the Dave’s Hot Chicken brand in Wisconsin. We offer a flexible schedule to fit your needs.What Can Dave’s Hot Chicken Offer...

  • Assistant Store Manager

    2 months ago

    Madison, Wisconsin, United States Ross Dress for Less Full time

    Assistant Manager Job DescriptionRoss Dress for Less is seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by providing exceptional customer service, leading a team of retail associates, and driving sales growth.Key Responsibilities:Lead and manage a team of retail...

  • Assistant Store Manager

    1 month ago

    Madison, Wisconsin, United States Ross Dress for Less Full time

    Assistant Manager Job DescriptionRoss Dress for Less is seeking a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you will play a critical role in the success of our store by providing exceptional customer service, leading a team of sales associates, and driving sales growth.Key Responsibilities:Lead and manage a...

  • Assistant Store Manager

    3 weeks ago

    Madison, Alabama, United States Rack Room Shoes Full time

    Job Title: Assistant ManagerRack Room Shoes is seeking an experienced and skilled Assistant Manager to join our team. As an Assistant Manager, you will assist the Store Manager in managing all day-to-day store operations, ensuring compliance with company policies and procedures.Key Responsibilities:Provide leadership, guidance, and training to store...

  • Assistant Branch Manager

    3 weeks ago

    Madison, Wisconsin, United States Rundle-Spence Mfg Co Full time

    Job Title: Assistant Branch ManagerJob Summary:The Assistant Branch Manager plays a crucial role in supporting the Branch Manager in the day-to-day operations of the branch. This includes overseeing the warehouse supervisor and team, managing inventory, and maintaining process and procedure.Key Responsibilities:Manage branch inventory, including cycle counts...