System Administrator

3 weeks ago

Richmond, United States Serigor Inc Full time
Job Title: System Administrator (Onsite)
Location: Richmond, VA
Duration: 12+ Months

Job Description:
This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance
 
  • Act as a first point of contact for providing technical support to all areas within the organization.
  • Provide telephone, walk-in, and e-mail support to the Help Desk Field\Faculty\Staff Help Desk, as needed.
  • Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems.
  • Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty, staff.
  • Managing system updates and patches and troubleshooting system issues.
  • Triage and route advanced second and third tier requests to the appropriate technical personnel.
  • Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.

Skills:
  Skill Required / Desired Amount of Experience Proficiency in various operating systems (Windows, macOS, Linux), understanding of network fundamentals (TCP/IP, DNS, DHCP). Required 5 Years Ability to diagnose and resolve technical issues efficiently. This includes analytical skills to evaluate problems and implement effective solutions. Required 5 Years Ability to explain technical concepts in simple terms to non-technical users. Required 5 Years A strong focus on customer service is essential, as the role involves interacting with users who may be frustrated or anxious. Required 5 Years Hands-on experience in a help desk or technical support role and experience with ticketing systems such as Service Now. Required 5 Years The ability to prioritize tasks, manage time effectively, and maintain detailed records of issues and resolutions. Required 5 Years Experience with Microsoft office software including Outlook, Word, Excel, Access, PowerPoint, and Internet Explorer. Required 5 Years Experience using tools, such as PDQ and shell scripting, for configuration management, software deployment, and automation of routine tasks. Required 5 Years

  • System Administrator

    4 weeks ago

    Richmond, United States Collabera Full time

    Description Home Search Jobs Job Description System Administrator Remote: Washington, Virginia, US Salary: $33.00 Per Hour Job Code: 349379 End Date: 2024-06-13 Days Left: 29 days, 3 hours left Apply Position Details - Job Title: Systems Administrator Compensation: Competitive Duration: 6 months Contract to Hire Location: Remote (DC location Preferred)...

  • System Administrator

    3 weeks ago

    Richmond, United States Siri InfoSolutions Inc Full time

    Job DescriptionJob DescriptionPosition: System AdministratorLocation: Rockville MD Richmond VA OnsiteResponsibilities:Creation and configuration of Systrack Tenant (cloud), preparation of Systrack packages, integration with ServiceNOW, designing use cases, creating dashboards, deployment of packages, troubleshooting. Integrating SysTrack with Azure AD,...

  • Health System Administrator

    7 days ago

    Richmond, United States Indian Health Service Full time

    Locations: Richmond, VA Type:Federal Salary Range:Per Year Open Period:6/5/2024 to 6/28/2024 Summary:To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through...

  • Associate Administrator, Gastroenterology and

    1 week ago

    Richmond, United States VCU Health System Full time

    Reporting to the Department Administrator, the Associate Administrator provides administrative support and leadership to a single or multiple Divisions under the auspices of an MCVP Administrator and/or Division Chair. The Associate Administrator consults, advises and assists practice management in providing leadership and direction by performing a...

  • System Administrator

    4 weeks ago

    Richmond, United States Serigor Inc. Full time

    Job DescriptionJob DescriptionJob Title: System Administrator (Onsite)Location: Richmond, VADuration: 12+ MonthsJob Description:This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for providing technical...

  • System Administrator

    4 weeks ago

    Richmond, United States Serigor Inc Full time

    Job Title: System Administrator (Onsite)Location: Richmond, VADuration:12+ MonthsJob Description:This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performanceAct as a first point of contact for providing technical support to all areas within the...

  • System Administrator

    1 week ago

    Richmond, United States Serigor Inc Full time

    Job Title: System Administrator (Onsite)Location: Richmond, VADuration:12+ MonthsJob Description:This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performanceAct as a first point of contact for providing technical support to all areas within the...

  • System Administrator

    1 week ago

    Richmond, United States Serigor Inc. Full time

    Job DescriptionJob DescriptionJob Title: System Administrator (Onsite)Location: Richmond, VADuration: 12+ MonthsJob Description:This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for providing technical...

  • System Administrator

    4 weeks ago

    Richmond, United States Serigor Inc Full time

    Job Title: System Administrator (Onsite)Location: Richmond, VADuration:12+ MonthsJob Description:This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performanceAct as a first point of contact for providing technical support to all areas within the...

  • Learning Management System Administrator

    2 weeks ago

    Richmond, United States University of Richmond Full time

    Learning Management System Administrator - 502150SUMMARY: This position provides primary support for the Learning Management System at the University of Richmond. The individual selected for this role should have deep expertise in the Blackboard product suite administration, end user support, workflows within Blackboard, 3rd party integrations, and overall...

  • Learning Management System Administrator

    1 week ago

    Richmond, United States University of Richmond Full time

    Learning Management System Administrator - 502150SUMMARY: This position provides primary support for the Learning Management System at the University of Richmond. The individual selected for this role should have deep expertise in the Blackboard product suite administration, end user support, workflows within Blackboard, 3rd party integrations, and overall...

  • Linux Systems Administrator

    2 days ago

    Richmond, United States CareerBuilder Full time

    Genesis10 is currently seeking a Linux Systems Administrator with our client in the financial industry located in Richmond, VA, Atlanta, GA, Jacksonville, FL, and Chandler, AZ. This is a 12+ month contract position. Requirements: 5+ years of hands-on experience supporting Red Hat Linux (7/8/9) Experience supporting Client, Dell x86 hardware platform Strong...

  • System Administrator 4

    2 months ago

    Richmond, United States Serigor Inc. Full time

    Job DescriptionJob DescriptionJob Title: System Administrator 4 (Onsite)Location: Richmond, VADuration: 12+ MonthsJob Description:System Administrator to support a 24/7/365 Life safety operations. Duties for this position include but limited to Configurations and Maintenance of Windows and Linux Servers. Assisting Field and Local Staff issues. Other duties...

  • System Administrator 4

    1 week ago

    Richmond, United States Serigor Inc. Full time

    Job DescriptionJob DescriptionJob Title: System Administrator 4 (Onsite)Location: Richmond, VADuration: 12+ MonthsJob Description:System Administrator to support a 24/7/365 Life safety operations. Duties for this position include but limited to Configurations and Maintenance of Windows and Linux Servers. Assisting Field and Local Staff issues. Other duties...

  • System Specialist

    1 month ago

    Richmond, United States GRTC Transit System Full time

    Job DescriptionJob DescriptionSUMMARYGRTC connects communities and enhances lives by operating a multi-mode transit system that services the Richmond, VA, area and parts of Chesterfield and Henrico counties. These include fixed-route and express-route bus services and specialized services such as CARE, Micro transit service, and RideFinders. GRTC Information...

  • System Specialist

    2 months ago

    Richmond, United States GRTC Transit System Full time

    Job DescriptionJob DescriptionSUMMARYGRTC connects communities and enhances lives by operating a multi-mode transit system that services the Richmond, VA, area and parts of Chesterfield and Henrico counties. These include fixed-route and express-route bus services and specialized services such as CARE, Micro transit service, and RideFinders. GRTC Information...

  • System Specialist

    1 week ago

    Richmond, United States GRTC Transit System Full time

    Job DescriptionJob DescriptionSUMMARYGRTC connects communities and enhances lives by operating a multi-mode transit system that services the Richmond, VA, area and parts of Chesterfield and Henrico counties. These include fixed-route and express-route bus services and specialized services such as CARE, Micro transit service, and RideFinders. GRTC Information...

  • Senior Systems Analyst

    4 weeks ago

    Richmond, United States Softpath System Full time

    Note - Hiring manager will start interview after 4-5 weeks. • Job Title: Senior Systems Analyst • Preferred bill rate: *** • Length of assignment: 1 year • How many positions: 2 • What is the preferred candidate location (local, non-local, remote?) and is there flexibility? If remote possibility, indicate schedule. My team is hybrid. We are onsite...

  • Senior Systems Analyst

    4 days ago

    Richmond, United States Softpath System Full time

    Note - Hiring manager will start interview after 4-5 weeks. • Job Title: Senior Systems Analyst • Preferred bill rate: *** • Length of assignment: 1 year • How many positions: 2 • What is the preferred candidate location (local, non-local, remote?) and is there flexibility? If remote possibility, indicate schedule. My team is hybrid. We are onsite...

  • Ophthalmology Administrator

    1 week ago

    Richmond, United States VCU Health System Full time

    Reporting to the Chief Operating Officer Medical College of Virginia Physicians (COO, MCVP) as well as dually reporting to the Department Chair (Chair), the Administrator provides administrative and financial leadership, oversight, and management of the Department of Ophthalmology, which may be comprised of faculty, team members, and contingent team members...