Rehousing Specialist, Family Emergency Services

4 weeks ago

Medway, Massachusetts, United States South Middlesex Opportunity Council Full time

Summary: The FES Housing Specialist provides assistance to assigned homeless families placed in shelter units in order to help them move to safe and permanent housing as quickly as possible. Using a Housing First approach, they will provide a coordinated housing search of private market rate housing, as well as various subsidized housing programs. Participate as a member of each shelter team; provide coordinated services and advocacy to support the families in obtaining affordable housing. In addition to helping families achieve their rehousing plans, the Housing Specialist will develop relationships with outside landlords and community providers to assist in the identification of affordable housing options for homeless families. Each Housing Specialist will be responsible for a caseload of up to 15 families from both congregate and scattered site settings.

Why Work for SMOC?

  • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.

  • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.

  • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.

  • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.

  • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.

  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities:

  • Promote a Housing First approach to shorten shelter stays, partnering with the case management and stabilization team to stabilize families and reduce re-entry into shelter.

  • Assist the Shelter and Rehousing Manager with placements in both congregate and scattered site units, which includes ensuring that congregate units are ready and fully equipped/furnished prior to the arrival of the family, greeting the family at the unit, and conducting a tour and orientation to the unit and area upon arrival

  • Complete an Initial Intake on Efforts to Outcomes (ETO) within 48 hours of a family's arrival to shelter, as well as a 20-Mile Touchpoint, and then upon family's exit, complete an Exit Assessment and State Exit Touchpoint.

  • Complete an in-depth housing history.

  • Utilize a trauma-informed approach and motivational interviewing to provide a strengths-based approach with clients.

  • Provide housing search assistance to clients, including assistance and advocacy with the subsidy application process and / or access funds and maximize income in order to obtain and maintain permanent housing.

  • Work collaboratively with Case Manager and System Navigators to assess each family's housing and supportive service needs to determine if short-term financial assistance can be accessed to rapidly re-house the family.

  • Develop a monthly Rehousing Plan for each family and work collaboratively with the case manager and the family to assist them in accomplishing the rehousing tasks and transitioning into housing.

  • Work with clients to complete the HomeBase application, subsidized applications and negotiate a lease with the landlord.

  • Coach clients on how to present themselves positively with landlords and property managers.

  • Maintain client files to include all housing related documents and materials.

  • Provide client transportation for all housing related appointments using the SMOC vehicles.

  • Engage all clients by understanding and addressing their needs whether within or outside of the scope of work.

  • Attend and participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.

  • Maintain confidentiality of clients, employees and agency information in accordance with federal and state laws and funder requirements.

  • Ensure compliance with program/department, agency and /or funder requirements, as well as SMOC policies and procedures.

  • Other duties as assigned.

Knowledge and Skill Requirements:

  • Bachelor's degree preferred and/or 2 years relevant work experience in social services or housing services with low-income, minority and disabled individuals.

  • Bilingual preferred (Spanish, Haitian Creole, and Portuguese are high needs)

  • Must be willing to work a flexible schedule

  • Must have a valid driver's license, reliable transportation and meet insurance standards

  • Sensitivity to low-income people of diverse backgrounds

  • Ability to work independently.

  • Strong written and verbal communication skills.

Organizational Relationship: Directly reports to Shelter and Rehousing Manager.

Physical Requirement:

  • Must be able to sit or stand for a prolonged period

  • Ability to ascend/descend multiple flights of stairs

  • Ability to drive

  • Must be able to lift and carry up to 25 pounds

  • Must be able to attend to light maintenance tasks

  • Must be able to operate a computer and complete extensive paperwork.

Working Conditions: Desk space is provided in a homelike congregate shelter setting. Company vans are available with advance scheduling for the transportation of residents. As part of the responsibilities of this position, the Rehousing Specialist will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Rehousing Specialist position is eligible to work from home 0-40% of the week in scheduling coordination with the department manager.

We are an equal opportunity employer committed to diversity in the workplace

Monday - Friday ; 9am-5pm

35

  • Family Rehousing Coordinator

    7 days ago

    Medway, Massachusetts, United States South Middlesex Opportunity Council Full time

    **Company Overview**South Middlesex Opportunity Council (SMOC) is a nonprofit organization dedicated to providing essential services to vulnerable populations in Massachusetts. Our mission is to empower individuals and families to achieve stability and self-sufficiency.**Job Description**We are seeking a highly motivated and compassionate Family Rehousing...

  • Homeless Services Specialist

    7 days ago

    Medway, Massachusetts, United States South Middlesex Opportunity Council Full time

    **Role Overview**We are seeking a dedicated and empathetic Homeless Services Specialist to join our Family Emergency Services department. In this critical role, you will provide direct support to homeless individuals and families, connecting them with essential resources and services to address their unique challenges.**Responsibilities**Assess each client's...

  • Support Services Specialist

    4 days ago

    Medway, Massachusetts, United States Community Resources for Justice Full time

    About This OpportunityWe are seeking a compassionate and dependable Support Services Specialist to join our team of dedicated professionals. Our organization, Community Resources for Justice, is committed to providing direct care services as well as research and consulting in the areas of mental health, criminal justice, and public policy.Job OverviewThis is...

  • Clinical Nurse Specialist for Emergency Department

    4 days ago

    Medway, Massachusetts, United States Metrowest Medical Center Full time

    MetroWest Medical Center, a leading healthcare provider in the region, is seeking an experienced clinical nurse to join our team as a registered nurse in the emergency department.Job DescriptionThis role requires a high level of skill and expertise in providing direct patient care, assessing patients' conditions, and implementing appropriate treatment plans....

  • HVAC Service Technician/ Pipefitter

    6 days ago

    Medway, Massachusetts, United States Top Notch HVAC Full time

    Job Description Job Description We are looking for an experienced Service Technician/ Pipefitter to join our AMAZING teamTop Notch HVAC is a 4th-generation contractor and locally owned in Metrowest. We take pride in the big things, like the best heating, cooling, and air quality services around, and the little things, too - like being on time We are growing...

  • Professional Cleaning Specialist

    5 days ago

    Medway, Massachusetts, United States The Maids Full time

    We are seeking a reliable and skilled Professional Cleaning Specialist to join our team at The Maids. As a key member of our cleaning crew, you will be responsible for providing exceptional cleaning services to our residential clients. If you take pride in your work and have a passion for delivering high-quality results, we encourage you to apply.Key...

  • Financial Services Trainee Specialist

    7 days ago

    Medway, Massachusetts, United States BankTalent HQ Full time

    Company OverviewAt BankTalent HQ, we aim to build a community of professionals dedicated to delivering exceptional customer experiences. As a Banker Trainee, you will be part of a dynamic team that strives to foster growth and development within the organization.Job DescriptionWe are seeking a detail-oriented individual to join our team as a Banker Trainee....

  • Customer Experience Specialist

    5 days ago

    Medway, Massachusetts, United States BankTalent HQ Full time

    Job DescriptionThe Customer Experience Specialist will play a critical role in delivering exceptional customer service and driving sales growth. Key responsibilities include developing strong relationships with customers, identifying opportunities to upsell and cross-sell products, and working closely with colleagues to achieve team goals. Key...

  • Permanent Housing Facilitator

    7 days ago

    Medway, Massachusetts, United States South Middlesex Opportunity Council Full time

    **Job Purpose**The South Middlesex Opportunity Council (SMOC) is seeking a highly skilled Permanent Housing Facilitator to join our Family Emergency Services department. As a key member of our team, you will play a crucial role in connecting homeless individuals and families with permanent housing solutions.**Responsibilities**Collaborate with case managers...

  • CNA - Certified Nursing Assistant

    4 weeks ago

    Medway, Massachusetts, United States Royal Health Full time

    CNA - Certified Nursing Assistant at Royal Health summary:Royal Health Group is seeking a compassionate and dedicated Certified Nursing Assistant (CNA) to provide high-quality resident care in various settings, including long-term care and memory care. The ideal candidate will assist with daily living activities, monitor vital signs, and collaborate with...

  • Creche Assistant

    3 days ago

    Medway, Massachusetts, United States Nuffield Health Part time

    Creche Assistant Nuffield Health Medway FWC | Childcare | Permanent | Part time £25,480 per annum (pro rata) 15 hours per week As a Creche Assistant, you'll make sure the care and education we provide promotes health, growth and development. Caring for a small group of children, you'll help them to achieve the best possible start in life. You'll...

  • Activity Therapist/CTRS

    1 week ago

    Medway, Massachusetts, United States Haven Behavioral Healthcare Full time

    Job DescriptionActivity Therapist/CTRS - Full-TimeHours:40 hours. 8am-4:30pm, Mon-FriWhy Haven of Dayton? Haven Behavioral Hospital of Dayton is a 59-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our...

  • Geriatric Patient Support Specialist

    1 day ago

    Medway, Massachusetts, United States BAYADA Home Health Care Full time

    Why Join Us?At BAYADA Home Health Care, we value our employees as our greatest asset. We prioritize their well-being and offer opportunities for professional growth and development.By joining our team, you will be part of a organization that believes in leading with compassion, excellence, and reliability. You will have the opportunity to make a meaningful...

  • Logistics Specialist

    17 hours ago

    Medway, Massachusetts, United States Avail Infrastructure Solutions Full time

    About Avail Infrastructure SolutionsWe are a global company with 15 strategically located manufacturing facilities, employing over 1,750 people. We provide highly engineered technologies and specialized services in the electrical and welding fields.As a Shipper at Avail, you will play a crucial role in preparing our CGIT Bus System for shipping.Key...

  • Delivery Specialist

    4 days ago

    Medway, Massachusetts, United States L&W Supply Full time

    **Our Company**L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. We deliver the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.**Job...

  • Cash Handling Specialist

    3 days ago

    Medway, Massachusetts, United States Middlesex Savings Full time

    Key ResponsibilitiesThe Seasonal Teller will be responsible for:Providing exceptional customer service and ensuring a positive customer experience.Processing transactions accurately and efficiently, including cash handling and deposit operations.Recommending bank products and services to meet customer needs.Assisting customers with questions and concerns,...

  • Transportation Support Specialist

    3 days ago

    Medway, Massachusetts, United States Medway Public Schools Full time

    Job DescriptionWe are seeking a qualified Substitute Specialized Minivan Driver to provide safe and efficient transportation services to Medway students. As a key member of our transportation team, you will be responsible for ensuring student safety and comfort during transit.Main TasksTransport students to and from school/programs.Maintain accurate records...

  • Registered Nurse

    4 weeks ago

    Medway, Massachusetts, United States Haven Behavioral Healthcare Full time

    Registered Nurse (RN) at Haven Behavioral Healthcare summary:A Registered Nurse (RN) at Haven Behavioral Hospital of Dayton provides compassionate care to patients with mental health and substance abuse issues. The role includes conducting patient assessments, nursing interventions, and ensuring a safe treatment environment while collaborating with the...

  • General Medical Licensed Practical Nurse LPN

    3 weeks ago

    Medway, Massachusetts, United States Royal Health Full time

    RN-LPN Staff Nurse at Royal Health summary:Royal Health Group is seeking a dedicated RN/LPN Staff Nurse to provide compassionate, high-quality care for residents in skilled nursing and memory care settings. The ideal candidate will assess health needs, develop nursing care plans, administer medications, and collaborate with healthcare teams to ensure optimal...

  • RN-LPN Staff Nurse

    4 weeks ago

    Medway, Massachusetts, United States Royal Health Full time

    RN-LPN Staff Nurse at Royal Health summary:Royal Health Group is seeking a dedicated RN/LPN Staff Nurse to provide compassionate, high-quality care for residents in skilled nursing and memory care settings. The ideal candidate will assess health needs, develop nursing care plans, administer medications, and collaborate with healthcare teams to ensure optimal...