SAP CRM Analyst
3 weeks ago
SAP Process Analyst- (PM)
Senior SAP CRM Service Functional Analyst/Project manager. Experience in business process definition, requirements definition, solution architecture Experience with writing Functional Specs for RICEFW Strong interpersonal, oral, presentation, and written communication skills.
Excellent Project Management skills Proven ability to estimate & manage a portfolio of projects Strong interpersonal, oral, presentation, and written communication skills. Ability to work seamlessly with business stakeholders in a demanding, dynamic environment. PM certificate (ex: PMI) preferred Extensive domain knowledge in the Spares sales Order Management space for a manufacturing company. Very familiar with Part returns, Logistics & Procurement integration and financial integration.
14+ years of SAP experience with a bachelor's degree
ndividual Accountabilities: Strong results orientation (driving to deadlines, project goals, etc.). Document clear and complete requirements for solutions of any scope and complexity. Provide functional knowledge of SAP systems and data. Implement necessary configuration within SAP CRM to meet business requirements Ensure proper documentation is created for all projects/changes.
SKILLS: Required SAP CRM Service Management Experience (especially Service Case management) Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces Business Process knowledge: Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs SAP Functionality: Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects SKILLS: Nice to have ECC Plant maintenance (PM) experience (nice to have) ECC Project Systems (PS) Module and WBS elements (nice to have)
Additional Skills: Sap Crm,Web Ui,Sap Fiori,Project Management
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