Assistant Store Manager

2 weeks ago

Madison, Wisconsin, United States PLS Full time
This job is located at 2722 E. Washington Ave., Madison, WI 53704

PLS Overview:

Why PLS? Because You Deserve Better PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members.

Job Responsibilities
  • Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
  • Establishing a strong customer service culture within the store
  • Assisting the Store Manager in implementing strategies to help meet store goals and objectives
  • Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations
  • Ensuring compliance with federal, state, and local regulations
  • Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
  • Analyzing financial statements and trends to increase and maximize sales
  • Marketing within the community to increase market share and store revenues
  • Resolving customer complaints for increased customer satisfaction
  • Assisting the Store Manager with managing schedule, cash, and store audits
  • Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
  • Helping to maintain a neat and clean store environment for our customers and team members
  • Other duties as assigned
Job Requirements:
  • A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant
  • Ability, willingness, and confidence to engage with customers
  • Ability to develop positive relationships with customers
  • Strong desire to exceed company initiatives and inspire excellence in a team
  • Excellent communication and presentation skills
  • High-energy, collaborative management experience
  • Professional appearance and demeanor
  • Must be honest and have integrity
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
  • Must be able to stand for extended periods
    • Must be able to lift up to 15 lbs. with little assistance
    • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
    • Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
    Benefits:

    Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

    We strive to demonstrate our Core Values in all positions at PLS:

    Communication
    • Customer Focus
    • Integrity and Trust
    • Teamwork
    • Results

    PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

    For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

  • Assistant Store Manager

    2 weeks ago

    Madison, Wisconsin, United States Tailored Brands Inc Full time

    Reports to Store Manager: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in...

  • Assistant Store Manager

    2 weeks ago

    Madison, Wisconsin, United States Tailored Brands Inc Full time

    Reports to Store Manager: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in...

  • assistant store manager

    2 weeks ago

    Madison, Wisconsin, United States Family Dollar Full time

    Store Family DollarGeneral Summary :Work where you love to shop Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.As a Family Dollar Assistant Store Manager you will be responsible for...

  • Assistant Store Manager

    23 hours ago

    Madison, Wisconsin, United States Shoe Carnival, Inc. Full time

    Starting Wage: $16.15Are you passionate about the retail world and eager to take on a leadership role in a fast-paced, fashion-forward environment? Shoe Carnival, Inc. is looking for a dedicated and driven Assistant Store Manager to join our family. This is an excellent opportunity to put your retail experience to work, grow professionally, and make a...

  • Assistant Store Manager

    3 weeks ago

    Madison, Wisconsin, United States JOANN Stores Full time

    SUMMARY Handmade happiness starts with you The Assistant Store Manager is to be the right-hand leader to the Store Manager - through them, anything is possible Together they are responsible for the daily operations, success, customer service and team engagement of the store. Similar to the Store Manager, the Assistant Store Manager individually coaches,...

  • Assistant Store Manager

    2 weeks ago

    Madison, Wisconsin, United States JOANN Stores Full time

    SUMMARY Handmade happiness starts with you The Assistant Store Manager is to be the right-hand leader to the Store Manager - through them, anything is possible Together they are responsible for the daily operations, success, customer service and team engagement of the store. Similar to the Store Manager, the Assistant Store Manager individually coaches,...

  • Assistant Store Manager

    4 days ago

    Madison, Wisconsin, United States JoAnn Full time

    SUMMARYHandmade happiness starts with you The Assistant Store Manager is to be the right-hand leader to the Store Manager – through them, anything is possible Together they are responsible for the daily operations, success, customer service and team engagement of the store. Similar to the Store Manager, the Assistant Store Manager individually coaches,...

  • Assistant Store Manager

    1 day ago

    Madison, Wisconsin, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team todayPOSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    3 weeks ago

    Madison, Wisconsin, United States Chico's Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    2 weeks ago

    Madison, Wisconsin, United States Chico's Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...

  • Assistant Store Manager

    2 weeks ago

    Madison, Wisconsin, United States Chico's Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    1 week ago

    Madison, Wisconsin, United States Marshalls Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...

  • Assistant Store Manager Trainee

    6 days ago

    Madison, Wisconsin, United States Hibbett Retail, Inc. Part time

    About UsHibbett Retail, Inc. is a leading retailer of sporting goods and athletic apparel. We are committed to providing our customers with an exceptional shopping experience and maintaining a positive work environment for our employees.We are seeking a Manager in Training to join our team and assist in managing our stores. The successful candidate will have...

  • Assistant Store Manager

    2 weeks ago

    Madison, Wisconsin, United States Comoto Full time

    Company DescriptionAverage total pay: $15 - $19+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal) Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe....

  • Assistant Store Operations Manager

    6 days ago

    Madison, Wisconsin, United States Paper Source Full time

    Company OverviewPaper Source is a leading retailer of creative products and services, dedicated to inspiring customers to find their own unique style and expression. Our stores offer a wide range of artistic materials, gift items, and exclusive Paper Source designs, creating a welcoming and engaging shopping experience for our customers.Job DescriptionAs an...

  • Assistant Store Manager

    6 days ago

    Madison, Wisconsin, United States Goodwill Industries of South Central Wisconsin Full time

    General Summary: Assists in the management of daily store operations to meet established revenue and margin objectives. Contributing to the DGR purpose, generating funds to help people in our community to live, work and thrive through housing, employment, and supportive services. Supervisory responsibilities: Recruits, interviews, hires, and trains direct...

  • Assistant Store Manager

    2 weeks ago

    Madison, Wisconsin, United States Paper Source Full time

    80986BRTitle:Assistant Store ManagerLocation/Division:WI - Madison - Madison - 4663Job Summary:As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and...

  • Assistant Store Management Position

    6 days ago

    Madison, Wisconsin, United States Paper Source Full time

    Paper Source is seeking a highly motivated and experienced Assistant Store Manager to join our team. As an ASM, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining a high level of operational efficiency.The successful candidate will have a strong background in retail management, excellent communication...

  • Assistant Store Operations Manager

    3 days ago

    Madison, Wisconsin, United States Chico's Full time

    Role Description:The Assistant Store Manager is a vital member of the store team, responsible for driving sales growth, improving customer satisfaction, and maintaining store operations. This role requires a strong understanding of retail operations, excellent communication skills, and the ability to lead and develop high-performing teams.Key...

  • Assistant Store Manager

    5 days ago

    Madison, Wisconsin, United States Extra Space Storage Full time

    As anAssistant Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. We offercompetitive wages , agreat work/life balance , andcareer and development opportunities .Will work between multiple stores in the district.Bilingual Spanish preferred.Standard Operating Hours: 8am to 7pm.Extra Space Storage is...