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Operations Specialist
2 months ago
PRIMARY RESPONSIBILITIES:
- Will process applications and research county cases.
- Will be filing scanning all abilities in an office setting are needed.
- Candidate also needs to be able to multi-tasks as they will have to perform multiple things at the same time.
- Provides clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations including recording and reporting data.
- Assists in troubleshooting and resolving safety service and operational issues.
- Creates distributes and closes-out customer tickets on a daily basis.
- Maintains and distributes department related information on a daily basis.
- Communicates with other supervisors and managers about operations and/or dispatch issues. Completes and maintains a variety of reports as directed by the department manager.
- Uses software tools to manage a variety of tasks such as procurement time and attendance safety incidents and contract labor.
- Assists with data collection and reporting required for incentive pay programs.
- Assists with the processing of payments and other financial tasks as necessary.
- Assists in the implementation of operational projects as needed.
- Communicates with customers about service issues as needed.
- Communicates with employees about scheduling and work assignments as needed.
- May enter and maintain Service Machine SMART data on a daily basis.
- Performs other duties as assigned.
POSITION REQUIREMENTS:
- High school diploma or G.E.D and 5 years previous experience.
- Must have senior experience in an office setting and experienced computer skills advanced in Excel and Microsoft Office.
- Must have experience with customer resolution as this person will handle any county complaints and resolution process involves thorough research.
- Candidate also needs to be able to multi-tasks as they will have to perform multiple things at the same time.
- Outgoing experienced individual positive attitude ability to work under pressure.
- Must be organized.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.