General Manager

2 weeks ago

Shreveport, United States Ulta Beauty Full time
OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The General Manager (GM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)

The GM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance
  • Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM's store.
  • Drive company profitability through operational excellence, top-line sales growth, and expense control.
  • Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
  • Address any issues identified by Ulta Beauty's financial and operational reporting, as well as by store visits and audit results to achieve Ulta Beauty's goals set for their store and drive company profitability.
  • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
  • Maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy.
People
  • Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
  • In partnership with the DM and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty's policies and procedures.
  • Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
  • Create an inclusive environment that inspires and encourages the growth and engagement of associates.
  • Lead all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
  • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
  • Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
  • Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty's goals for their store.
  • Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction.
  • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goal (APG) metrics for the store.
Process
  • Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
  • Adhere to and enforce Ulta Beauty's dress code.
  • Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives.
  • Use the company's task management tool as directed to prioritize the execution of all store workload, and ensure full leadership adoption and compliance with company policy.
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
  • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
  • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
  • Utilize company programs, tools, and resources to drive store improvements.
  • Regularly communicate with and provide feedback to field leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for their store.
JOB QUALIFICATION

Education
  • Bachelor's degree is preferred
Experience
  • 3-5+ years of fast-paced, retail management or other relevant work experience
  • Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
  • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
  • Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing team
Skills
  • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Strong organizational skills to manage multiple tasks
  • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
  • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
  • Must be available to close the store at least once per week
  • Attend corporate business meetings and conferences, including overnight stays, and interstate travel
  • Maintain valid identification for airline travel
WORKING CONDITIONS
  • Frequent use of a computer, telephonic devices, and related office supplies
  • Continuous mobility throughout the store during shift
  • Frequent bending, pushing, reaching, and twisting during shift
  • Frequent lifting, carrying and/or moving up to 25 lbs. during shift
  • Continuous walking, coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

  • General Manager

    2 weeks ago

    Shreveport, United States Caliber Collision Centers Full time

    Service Center Shreveport - South JOB SUMMARY Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also...

  • General Manager-East

    2 weeks ago

    Shreveport, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for...

  • Assistant General Manager

    2 weeks ago

    Shreveport, United States Papa John's Full time

    Monthly Performance Bonus Potential Rapid Growth / Career Advancement Opportunities Industry Leading Pay Super Fun Environment Bi-weekly paychecks, pizza discounts, flexible schedules Benefits (medical ,dental, vacation, and 401K) Your Qualities: • Honest, energetic and fun • Positive and love to smile • Take real pride in your work •...

  • Assistant General Manager

    2 weeks ago

    Shreveport, United States Massage Envy Full time

    Overview Where Better Careers Begin!Massage Envy Youree Dr. 7523 Youree Dr. Shreveport, LA 71104 Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Youree Dr. franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their...

  • Commercial Roofing Sales Account Manager

    2 days ago

    Shreveport, Louisiana, United States 4 Star General Contracting Full time

    Job Description Job Description 4 Star General Contracting, Inc. is an established, top-rated, award winning commercial roofing company, responsible for the installation of over 25 million sq ft of commercial roofing, specializing in storm damage assessment, energy efficient roofing systems, roofing repairs and roof restorations.Offering a competitive...

  • General ENT Practice Position

    7 days ago

    Shreveport, Louisiana, United States Archway Physician Recruitment Full time

    Join Our Medical TeamArchway Physician Recruitment is proud to partner with top-tier hospitals and medical facilities to connect exceptional medical professionals with new career opportunities. We are seeking an accomplished Otolaryngologist to join our client's esteemed medical team. As a respected General ENT practice, our client offers a dynamic work...

  • Surgery - General Physician

    4 weeks ago

    Shreveport, United States CHRISTUS Health Full time

    DescriptionCHRISTUS Health is seeking a Board-Certified/Board-Eligible Vascular Surgeon to join our esteemed team in Shreveport, Louisiana. This is an exciting opportunity to practice in a state-of-the-art medical facility alongside a multidisciplinary team dedicated to providing top-tier vascular care. Why CHRISTUS Health?Advanced Technology: Work with...

  • Surgery - General Physician

    3 weeks ago

    Shreveport, United States CHRISTUS Health Full time

    DescriptionCHRISTUS Health is seeking a Board-Certified/Board-Eligible Vascular Surgeon to join our esteemed team in Shreveport, Louisiana. This is an exciting opportunity to practice in a state-of-the-art medical facility alongside a multidisciplinary team dedicated to providing top-tier vascular care. Why CHRISTUS Health? Advanced Technology: Work with...

  • Registered Nurse, Surg General

    5 days ago

    Shreveport, United States CHRISTUS Health Full time

    Job Description: This job requires relocation.Description Summary: Under the general supervision of the Charge Nurse and/or the OR Manager, the RN staff nurse is responsible for the delivery of patient care by the use of the nursing process. The RN is responsible for the plan of care for the surgical patient. Our SPH surgery department consists of 9...

  • Business Development Manager

    4 weeks ago

    shreveport, United States TSE International Inc. Full time

    TSE is an entrepreneurial, globally recognized company located in Shreveport, LA, where we are a fully operational facility with Engineering, Sales and Manufacturing departments all under one roof. TSE International, Inc. designs, manufactures, and markets conductor handling equipment for use in the electrical transmission, distribution and telecommunication...

  • B2B Outside Sales Associate

    7 days ago

    Shreveport, United States 4 Star General Contracting, Inc. Full time

    4 Star General Contracting, Inc. is an established, top-rated, award winning commercial roofing company, responsible for the installation of over 25 million sq ft of commercial roofing, specializing in storm damage assessment, energy efficient roofing systems, roofing repairs and roof restorations. Offering a competitive commission structure. Qualified...

  • Manager Pharmacy Services-Pharm General-Full Time hiring Incentive Available

    3 weeks ago

    Shreveport, United States Christus Health Full time

    Description Summary: The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy and committee involvement.Responsibilities: The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization...

  • Registered Nurse, Surgery General

    1 week ago

    Shreveport, United States CHRISTUS Health Full time

    Job Description: This job requires relocation.Description Summary: Under the general supervision of the Charge Nurse and/or the OR Manager, the RN staff nurse is responsible for the delivery of patient care by the use of the nursing process. The RN is responsible for the plan of care for the surgical patient. Our SPH surgery department consists of 9...

  • Manager Pharmacy Services-Pharm General-Full Time hiring Incentive Available

    2 days ago

    Shreveport, United States Disability Solutions Full time

    DescriptionSummary: The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy and committee involvement. Responsibilities: The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization...

  • Manager Pharmacy Services-Pharm General-Full Time hiring Incentive Available

    2 days ago

    Shreveport, United States Christus Health Full time

    DescriptionSummary: The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy and committee involvement. Responsibilities: The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization...

  • Manager Pharmacy Services-Pharm General-Full Time *hiring Incentive Available*

    1 day ago

    Shreveport, United States Christus Health Full time

    DescriptionSummary: The Manager Pharmacy Services will manage the day-to-day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy and committee involvement. Responsibilities: The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization...

  • Case Manager

    4 weeks ago

    Shreveport, United States Willis Knighton Health Full time

    Willis Knighton Hospice is seeking a full time Registered Nurse to coordinate and manage patients in the last stages of their life. Working with a caring, dedicated Hospice team providing competent care and comfort; physically, emotionally, and spiritually to patients and their families. Excellent critical thinking skills, dependability, independent thinker...

  • Ecommerce Operations Manager

    6 days ago

    Shreveport, Louisiana, United States American Screening LLC Full time

    At American Screening Corp, we are committed to delivering exceptional results and driving growth. As our ideal candidate, you will be responsible for overseeing data strategy, leveraging digital analytics tools, and leading cross-functional teams.ResponsibilitiesDevelop and implement a comprehensive data strategy, inclusive of digital analytics data,...

  • Clinical Pharmacist I-Pharm General-Prn

    4 weeks ago

    Shreveport, United States Christus Health Full time

    Clinical Pharmacist I-Pharm General-Prn at Christus Health summary: As a Clinical Pharmacist I, I prepare and dispense medications, ensuring safety and efficacy in drug therapies for patients. I provide clinical consultation, monitor drug interactions, and participate in quality improvement initiatives. My role also includes supervising pharmacy support...

  • Project Manager/Construction Manager

    6 days ago

    Shreveport, United States Volkert Full time

    Are we the road to your future? Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. We...