Hostess

HOST/HOSTESS JOB DESCRIPTION

Title: Host/Hostess
Reports to: Manager on Duty

SUMMARY OF POSITION:
The first employee to interact with arriving guests as they enter Wings Etc. It is the function of the host/hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service from Wings Etc.by their exchange with the host/hostess.

DUTIES & RESPONSIBILITIES:
• Make sure all menus are wiped down, free of spots or stains, and complete.
• Make sure entry doors are clean, free of debris and inviting.
• Check with manager to assure there are no large or private parties you do not know about.
• Greets guests, escorts them to their table, pull seat out for the ladies, and present menus.
• Communicates to the server they have been sat.
• Keep in constant contact with manager with wait list. Indicates to guest numbers of tables in front of them.
• Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations.
• Say good-bye to all of the guests. Check to see that everything was wonderful.
• Informs manager with every guest and if there was any kind of problem quickly get a manager.
• May prepare beverages and expedite food orders.
• Executes the outs checklist to Wings Etc. Standards
• Assists Servers/Bartenders in bussing of tables.

QUALIFICATIONS:
• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

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