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Case Manager

3 months ago

Groton, United States Sound Community Services Full time

$1,000.00 Sign-On Bonus ($250.00 in first paycheck, $750.00 after successful completion of new-hire probationary period)

Compensation:  $21.16/hour

*And, individuals who are bilingual in Spanish and English (proficiency test required) also earn an additional $0.50/hour 

*Any hours worked between midnight and 8:00 AM earn an additional $0.50/hour

COMPETITIVE BENEFITS PACKAGE

Full Time Employees Earn:

  • Generous PTO package includes:
    • 13 paid federal holidays annually
    • 5 paid personal/floating holidays annually
    • Sick time
    • Up to 20 Vacation days per year
  • Company-paid Life Insurance
  • Company-paid Accidental Death & Dismemberment Insurance
  • 401K Available
  • Opt-in benefits available: Aflac, Pet Insurance, Employee/Spouse/Child Life Insurance, and Long-Term Disability
  • Plus, Medical, Dental, & Vision Insurance
  • New for this benefit year: Medical insurance option available at NO COST TO THE EMPLOYEE
  • Tuition Reimbursement Programs available

Who We Are:

Sound Community Services, Inc. (SCSI) inspires hope by empowering our diverse community to find healing and growth

Sound Community Services, Inc. is a private, not-for-profit organization dedicated to educating, assisting, and supporting individuals with persistent mental illness and substance use disorders.

We work tirelessly to create a culture and environment in which recovery and wellness are possible.

Who You Are:

Sound Community Services, Inc. is seeking team members whose mission is to display compassion, accountability, respect and excellence in our communities. 

Position Overview: 

Title:  Case Manager

Department:  Residential

Classification:  Non-Exempt; Union

Schedule:  Mon-Fri, 8am-4pm (1st shift)

The residential Case Manager is responsible for coordinating all aspects of the residents’ treatment while admitted to the residential program. This includes, but is not limited to coordinating, linking, assisting, planning, attending treatment appointments, monitoring, mentor, educating, teaching, developing treatment plans, and work plans. The Case Manager will be consistently assessing the residents' progress within the program, ensuring that they are moving forward at a pace that is in line with the discharge date.  The case manager will be responsible for all assessments upon and during admission (i.e.: functional assessment, risk, etc.).  The Case Manager will communicate all progress and concerns with all staff involved with the residents' treatment while admitted to the residential program.

Essential Functions:

  • Excellent written and oral communication skills.
  • Provide daily oversight to all residents involved in the program.
  • Develop ongoing transition plans with each resident, specifically targeting moving from program to community living within the required length of stay of the program standards.
  • Develop discharge planning with each resident as required by program standards.
  • Coordinate all treatment team meetings as required by program standards.
  • Complete all life skills assessments as required by program standards.
  • Complete quarterly treatment plans with each resident.
  • Complete monthly budgets for all SCSI payee residents.
  • Ensure that all residents have proper entitlements in place, including, but not limited to social security, Medicaid, or Medicare.
  • Complete crisis plans as needed.
  • Maintain clients’ paper/ECR charts.
  • Complete internal and external referrals as required (e.g. SMHA, medical providers, OASIS, etc.)
  • Connect with treatment team or resident upon twenty-four (24) hours of hospitalizations.
  • Attend all treatment team meetings with inpatient staff.
  • Complete and adjust all acuity or MGAF scores as needed.
  • Monitor residents administering medications as scheduled.
  • Complete a daily schedule in the electronic medical record.
  • Complete daily documentation as required by the program.
  • Complete apartment checks to ensure residents are maintaining cleanliness/upkeep of the apartment.
  • Assist residents on developing daily living skills such as cooking, cleaning, shopping, transportation, budgeting, personal hygiene, sex education, and other areas.
  • Report all changes in behavior or mental state to appropriate team members (i.e. Program Coordinator, etc.).
  • Utilize motivational interviewing techniques to enhance resident's success of recovery.
  • Provide transportation to appointments or scheduled activities.
  • Participate in and facilitate all safety drills.
  • Report all maintenance, environment, or emergency situations to appropriate people (landlord, Program Coordinator, AOC, MOT).
  • Ability to navigate self in every resident’s electronic client record.
  • Manage caseload on a daily basis which includes, but is not limited to appointments, activities, mentoring, and other ADL skills.
  • Provide direct feedback to Program Coordinator as required, ensuring that proper treatment and support is being provided.
  • Maintain cleanliness of the office as needed.
  • High School diploma (or equivalent) with a minimum of one (1) year of behavioral health/human services-related experience; Associate degree [or sixty (60) credits] may be considered in lieu of related experience (custodial care will not be counted as experience)
  • Must possess excellent written and oral communication skills
  • Current valid driver’s license required
  • CPR/First Aid certified or eligible.

Physical Requirements:

  • Regularly required to sit, use hands to finger, handle or feel objects, tools, or controls, and climb stairs
  • Regularly required to walk, talk and/or hear
  • Speaking and hearing ability should be sufficient to communicate effectively by phone or in person at normal volumes
  • Vision adequate to read correspondence, computer screen, forms, etc.
  • Specific vision abilities required by this position include the ability to adjust focus
  • Occasionally required to stand and climb or balance
  • Occasionally lift and/or move up to 25 lbs

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer Statement:

Sound Community Services, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

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