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Retail General Manager

2 months ago

Happy Valley, United States Restore Hyperwellness Full time

General Manager:

You love exploring new frontiers and leading the conversation on new ideas. Pair that with your incredible motivational and people-oriented skills, and you're a great fit for our new General Manager opportunity. In this leadership role, you are responsible for the training and development of a successful team that represents the Restore brand - one that focuses on world class customer experience. You will consistently build strong and meaningful relationships with both staff and clients. As General Manager, you will focus on achieving results which align with the big picture and Restore's strategic goals.

What you'll need to be our General Manager:

  • Problem solver, likes change and innovation while controlling the big picture
  • Persuasive, risk-taker; quick to connect and a strong drive for results
  • A self-starting, self-motivating, and goal-oriented risk-taker
  • Strong experience in a sales role
  • Leadership experience preferred
  • Strong customer service skills
  • Great communication and problem-solving skills
Why you'll love working with us:
  • A competitive salary plus bonuses
  • Flexible schedules
  • Casual dress code
  • Fun, wellness - focused work environment
What you'll do as the General Manager:
  • Build, train, and coach team members to utilize a successful sales process that results in high conversion rates
  • Lead and influence staff through motivation and leveraging individual strengths to ensure maximum productivity that aligns the team on goals and expectations
  • Ensure all processes are consistently implemented efficiently and safely to ensure outstanding customer experience
  • Act as an SME (Subject Matter Expert) to educate customers on the treatments and services that Restore offers
  • Drive profitability and growth by converting marketing leads into client appointments
  • Responsible for the overall production of a location and the training and development of team members

Who we are:

Restore Hyper Wellness is on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. We are always on the lookout for individuals who are as passionate about helping people as we are. Here are some qualities that we, as a team, have that allows us to thrive at Restore.

Passion matters: It's our mission to help people feel better, overcome obstacles, and do more of the things they love. Do you share this passion?

Forward-thinking: Our health and wellness services employ a "think outside the box" approach. You'll get to learn the tech behind what we do as well as the health benefits and potential risks involved. Ready for the challenge?

The customer is always comfortable: Each Restore client is part of our wellness community. We need customer service gurus who are inviting, motivated, and eager to educate. Is this you?

Empathy goes a long way: Many of our customers suffer from chronic illnesses, pain, and other debilitating conditions. Lending an empathetic ear and being understanding of their needs is something our team embraces. Want to make a difference?

A good work/fun balance: Restore is technically a retail environment, but we don't have a retail vibe. We want our clients to have fun during their visit, which means our team members should have fun too. Sound good?

Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.