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Health Insurance Market Navigator
4 months ago
The Health Insurance Market Navigator will educate and assist individuals and families in understanding their insurance options as available through the Health Insurance Marketplace-part of the Affordable Care Act-and provide assistance in completing the application process, enrolling, and post enrollment assistance. Full-time position for 40 hours per week to cover St. Johns County.
- Explain the Health Insurance Marketplace application process, program requirements, and timelines to interested consumers, accurately and in understandable terms
- Interview individual consumers to obtain information needed to apply for insurance and potential payment assistance programs/
- Facilitate computer-based application and enrollment into Marketplace insurance plans
- Provide post enrollment assistance
- Assist and ensure proper set-up and breakdown of enrollment events at assigned community sites
- Ensure proper documentation and data collection as needed for program reporting and tracking
- Responsible for maintaining program supplies and equipment provided
- All other duties as assigned by department.
- High School Diploma/Equivalent
- Related college and/or experience in medical and/or social services.
- Bilingual skills are a plus (English/Spanish, English/Creole, English/Russian or American Sign Language)
- 0-1 year Insurance/Marketplace Navigation
- Must have reliable transportation, be licensed and insured
- Ability to work in diverse settings in the community.
- Ability to work flexible hours, including nights and weekends.
- Computer skills – intermediate level or above required; ability to efficiently navigate the Internet, Marketplace website, and input data into applicable computer systems; familiarity with Microsoft Access, Word, Excel and Outlook.
- Cellular phone competency.
- Must be a self-starter and work with limited supervision.
- Ability to plan, organize and coordinate work assignments.
- Ability to interact and communicate effectively and appropriately with both peers and professionals, as well as consumers (individuals and families).
- Reading, writing, and basic math skills are required Basic knowledge of health Insurance with ability to explain in an understandable manner.
- Knowledge of public assistance programs, ability to conduct fact-finding interviews, and ability to provide information concerning eligibility for public assistance programs.
- Basic knowledge of income tax terminology.
- Must pass background check and fingerprint screening as required for Navigators.
Level 2 DCF Background Check Level 2 DCF Background Check required upon hire.
Motor Vehicles Record (MVR) Background Check
