Branch Manager

3 weeks ago

Williamsburg, Virginia, United States Old Point Full time

Position Summary:

Under general direction, responsible for branch profitability including branch operations and management, deposit acquisition and maintenance, and lending, and delivering great customer care and service to the bank's customers.

Essential Functions:

• Directs and oversees the activities of the branch and staff providing administrative and operational support as needed and required.

• Provides great customer care and service to develop new business and maintain existing relationships.

• Accepts, processes, and approves consumer and small business loans.

• Projects and monitors department budget to ensure profitability.

• Meets assigned sales goals. Leads and manages to ensure success metrics are achieved.

• Actively involved in and represents OPNB at designated community/civic functions and events.

• Uses opportunities wisely to promote the bank and to develop new business.

• Manages branch deposits of $20 million+, and a loan portfolio of $3 million+ (subject to change due to business).

• Exercises the usual authority of a manager concerning staffing, training, performance appraisals, promotions, salary recommendations and separations.

• Adheres to SAFE Act requirements when acting as a (MLO) mortgage loan originator.

• Responsible for staff development, motivation, and performance management.

• Utilizes appropriate methods for interacting sensitively, effectively, and professionally with persons from diverse cultural, socioeconomic, educational, racial, ethnic and professional backgrounds, and persons of all ages and lifestyle preferences.

• Drives efficient and accurate service delivery through solid coaching, communication, and performance management practices.

• Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with bank policies and related laws and regulations.

• Performs other related duties as assigned.

Position Requirements (Knowledge/Skills/Abilities):

• Comprehensive knowledge of banking/financial institution best practices, laws, standards, and state/national regulations.

• Comprehensive knowledge and understanding of branch operations methods, systems, policies, and procedures. accomplish departmental objectives.

• Intermediate level knowledge of MS Office with the ability to learn other job specific software applications.

• Strong written and oral communication skills and ability to distill and convey information in a compelling manner.

• Skill in adopting technological advancements and facilitating into current and future responsibilities

• Skill in being aware of, controlling, and expressing one's emotions, and to handle interpersonal relationships judiciously and empathetically. Skill in understanding what motivates people and using that to encourage productivity.

• Skill in systems thinking - understanding of the link between one's own job responsibilities and overall organizational goals and needs and performs one's job with the broader goals in mind

• Ability to anticipate, monitor, and meet the needs of customers (internal and external) and respond in an appropriate manner.

• Ability to work collaboratively, communicate effectively and have positive relationships with customers (internal and external).

• Ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change

• Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals and performance objectives.

• Ability to exhibit sound and accurate judgment; can clearly explain reasoning for decisions; includes appropriate people in decision-making process; demonstrates persistence and overcomes obstacles.

• Ability to energize and alert groups to the need for specific changes in the way things are done.

• Possesses the drive to work towards a standard of excellence.

Education/Experience:

• Bachelor's degree in Business, Banking, Accounting, or related field or equivalent combination of experience, training, and education.

• Minimum of four (4) years of recent financial institution management experience to include performance management and achievement of sales and services goals.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel, and talk or hear and occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch or crawl. Specific vision requirements for the job include close vision (at 20 inches or less) and ability to recognize colors.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is typically indoors and in an office setting. The noise level within the work environment is typically moderate.

The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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