Site Reliability Engineer

2 weeks ago

Austin, United States SonarSource Full time
Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.
Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.
The team behind SonarCloud is composed of passionate developers who are progressively re-architecting SonarCloud to a pure cloud-native application composed of multiple services, in order to deliver great new features more fluently. By joining us, you will leverage your experience and expertise to bring SonarCloud to its next stage of evolution to delight our users and customers.This means implementing massively scalable services, automating all systems operations, measuring, and continuously improving the service quality. To achieve this goal, we are looking for talented Site Reliability Engineers. On a daily basis, you will
  • Collaborate with Cloud engineers, Backend and Front Developers, Release Engineers and Security Officers
  • Evolve and operate SonarCloud
  • Operate our AWS Cloud Infrastructure
  • Monitor and proactively maintain SonarCloud's Service Levels (availability, scalability, and performance)
  • React and own alerts, troubleshoot issues and incidents
  • Analyze abnormal trends in SLI, or when SLO is breached and trigger actions
  • Enhance the monitoring and observability tools (CFN and CDK python) and own implementation of four golden signals across the SonarCloud platform (Latency, Traffic, Errors and Saturation)
  • Have a practical understanding of SonarCloud functionality and business processes
  • Maintain operational documentation
  • Communicate with AWS Support for troubleshooting
  • Support the customer-facing support functions
  • Support deployments
  • Perform technical scheduled maintenance
Required technical skills
  • You have excellent engineering skills and good computer science fundamentals
  • You have production support experience in a cloud-native online platform 
  • You have a solid experience with AWS services: CloudWatch, CloudFormation, ECS, Lambda, RDS, DynamoDB, and more
  • With an SRE mindset, you apply software engineering to observing and operating production 
  • You have software development experience with Python
Required mindset
  • You are open-minded and have a very positive can-do attitude
  • You take initiative and can lead a subject from beginning to end
  • You are comfortable with dealing with change and complexity
  • You are motivated by both functional and technical aspects of services
  • You are self-confident enough to challenge the status quo as well as receive feedback
  • You enjoy troubleshooting and finding the root cause of issues
  • You are comfortable with agile practices and principles
Why you will love it here
• We value a safe work culture - founded in respect, kindness, and the right to fail. • We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate • Work-life balance - a healthy work-life balance is very important at Sonar. • Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments. • We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success We're happy to support all employees in this journey if desired. 

What we do
As Home of Clean Code, Sonar is the ultimate solution to achieving Clean Code for developers and organizations alike. 
The company was formed to develop the open-source tool SonarQube, which has since become the go-to standard in code quality management. We strive every day to pave the way for developers, tackling the toughest issues head-on and pushing the limits of what’s possible. 

Who we are
At Sonar we believe in people, dedication, and innovation. We’re a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride 
Our Core Values are: Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization. 
If you want to learn more about our culture, check out our blog post.
Join us; we’ll be smarter and stronger together
Sonar is an equal-opportunity employer and is committed to treating every employee with equal respect and fairness. We maintain a zero-tolerance policy toward any form of discrimination. All candidates will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, veteran status, disability, or any other legally protected status.

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