Staff Product Manager, Intuit Expert Network
4 weeks ago
Overview Intuit’s Expert Network is the driving force behind Intuit’s AI-powered human-enabled services and product support for consumers and small businesses, which enables service revenue as part of Big Bet 2: Connecting people to Experts, Our vision is to become the Expert Network of Choice for all professionals. We are seeking a highly skilled and innovative Staff Product Manager responsible for revolutionizing and delivering our vision of an AI-led “done-for-me world” for our Experts across the entire E2E experience, including onboarding, training, workflows, and processes. The ideal candidate will have a proven track record of delivering AI and other breakthrough technology and experiences at scale in close partnership with data scientists, designers, engineers, program managers, and senior leadership. You have demonstrated excellence in the core skills of PM, from deep customer empathy (the Heart), and strong analytical and data skills (the Brain), to rallying a team and an organization around the most important priorities (the Muscle). You will join a collaborative and dynamic team of world-class product managers and cross-functional partners who are shaping a critical component of Intuit’s next phase of growth. If you are passionate about solving customer problems, want to learn from the best and thrive in a role where people, processes, and AI-driven technology fuel growth and innovation, then we want to hear from you What you'll bring 4+ years of experience in product management, which includes experience implementing AI solutions. Track record of listening and working closely with customers & partners to identify opportunities and convert them into inspiring visions, strategies, roadmaps, and priorities. Demonstrated ability to use structured, data-backed approach to prioritize and make decisions Reputation for being passionate about inspiring cross-functional teams to ship new innovations that also lead to driving big results Excellent collaboration and communication skills - leading execution and influencing across cross-functional teams and cross-org stakeholders Demonstrable technical depth and curiosity in SaaS software development - i.e. reading architecture, and design discussions with strong engagement with engineering and architecture teams. AI/ML expertise/experience a plus. Platform product management expertise is also a plus. Experience with Agile development and methodologies Undergraduate degree required; computer science preferable; MBA is a plus; equivalent experience will be considered. How you will lead Conceptualize, identify, and spearhead the biggest opportunities to deploy Intuit Assist and other AI capabilities at key touch points of the expert journey to accelerate the growth and efficiency of our services across Intuit products. Translate opportunities into a roadmap of strategies and tactics, provide clear prioritization using appropriate quantitative and qualitative measures, and drive alignment across stakeholders, including defining a small set of critical KPIs that measure the right outcomes. Create clear requirements that inspire cross-functional partners to conceptualize and ship awesome experiences where humans and tech work effortlessly and seamlessly side by side to delight customers. Hone the practice of iterating post-feature release to maximize expert adoption, including seeking the voice of the expert, never settling for good enough. Bring a structured approach to problem-solving, including data and pattern analysis to spot new trends. Turn insights into recommendations for experience and process improvements and efficiency gains. Raise the bar on yourself and your peers by continuously learning and sharing your learnings on AI/ML/related cutting edge technologies Keep an outside-in view of the landscape by staying up-to-date on industry trends and best practices related to integrating AI/Gen AI models into our network operations. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
-
Principal Product Manager
2 weeks ago
San Diego, United States Intuit Full timeIntuit’s Expert Network is the driving force behind Intuit’s AI-powered human-enabled services and product support for consumers and small businesses, enabling service revenue as part of Big Bet 2: Connecting people to Experts. Our vision is to become the Expert Network of Choice for all professionals. We are seeking a highly skilled and innovative...
-
Group Manager Product Management
4 weeks ago
San Diego, United States Intuit Full timeOverview At Intuit, we are committed to powering prosperity around the globe with our innovative financial products—including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them achieve their financial dreams through technology that impacts millions of lives. The Team Accounting and Tax...
-
Group Manager Product Management
2 weeks ago
San Diego, United States Intuit Full timeAt Intuit, we are committed to powering prosperity around the globe with our innovative financial products—including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them achieve their financial dreams through technology that impacts millions of lives. The Team Accounting and Tax Experts are...
-
San Diego, United States Intuit Inc. Full timeThe Tech for Intuit organization at Intuit is looking for a dynamic Product Manager who is user-centric and can transform the technology that powers our hybrid workforce.You are passionate about creating products that change the way employees work. You are a product person through and through. You are a customer advocate first and know how to balance that...
-
Intuit | Principal Demand Planner | san diego, ca
12 hours ago
san diego, United States Intuit Full timeCompany OverviewIntuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new,...
-
san diego, United States Intuit Full timeCompany OverviewIntuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new,...
-
Staff Product Manager, Digital Experiences
4 weeks ago
San Diego, United States Intuit Full timeOverview Imagine a career where your creative inspiration can fuel BIG innovation. Immerse yourself in our award-winning culture while creating breakthrough solutions that change the financial lives of more than 50 million entrepreneurs, seven million small businesses, and over 1,800 financial institutions and their millions of customers worldwide. Join...
-
san diego, United States Intuit Full timeJob OverviewThe Customer Success (CS) Services Analytics team has an exciting opportunity to improve customer experiences through operational business performance improvements, leveraging data and analytics. We are seeking an exceptional Senior Manager, Business Performance Analysis leading a team of 4-6 talented business data analysts/scientists to work...
-
san diego, United States Intuit Full timeJob OverviewThe Customer Success (CS) Services Analytics team has an exciting opportunity to improve customer experiences through operational business performance improvements, leveraging data and analytics. We are seeking an exceptional Senior Manager, Business Performance Analysis leading a team of 4-6 talented business data analysts/scientists to work...
-
Manager II WFM Operations
2 weeks ago
san diego, United States Intuit Full timeCompany OverviewIntuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new,...
-
Manager II WFM Operations
2 weeks ago
san diego, United States Intuit Full timeCompany OverviewIntuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new,...
-
Manager II WFM Operations
2 weeks ago
San Diego, United States Intuit Full timeCompany OverviewIntuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new,...
-
Staff Product Manager
4 weeks ago
San Diego, United States Intuit Full timeOverview Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumers, small business, and self-employed customers around the world the opportunity to prosper. Imagine a career where your creative inspiration can fuel BIG innovation. Immerse...
-
Senior Marketing Manager- Mobile
4 weeks ago
San Diego, United States Intuit Full timeOverview Intuit’s Consumer Group (CG), a team serving the needs of over 20+ million US consumers to file their annual tax returns, is looking for a Mobile App Marketing Manager for the Performance Media Team. Intuit is recognized as one of the best companies to work for: #14 2023 Fortune100 best company to work for #22 in 2023 PEOPLE® Companies that...
-
Staff Program Manager
4 weeks ago
San Diego, United States Intuit Full timeOverview Come join the Intuit Customer Success team in TurboTax Live where you will play an integral role in scaling services that serve millions of customers every year while being at the forefront of driving company growth. We are looking for a driven, results-oriented leader with deep program management and Business Operations experience, helping to...
-
Staff Program Manager
4 weeks ago
San Diego, United States Intuit Full timeOverview As members of the People & Places (P&P) team, we are stewards of Intuit's greatest strategic asset: Our People. Our vision is to maximize the potential of our people to accelerate Intuit’s growth. Come join the Change Leadership & Program Management team as a Staff Change and Program Manager where you will enable us to deliver outcomes with...
-
Staff Technical Data Analyst
2 months ago
San Diego, United States Intuit Full timeOverview Join Intuit as a Staff Technical Data Analyst in Customer Success Modern Operations. Intuit's Customer Success team is transforming the industry with a suite of high-touch professional services powered by data-driven, technology-led operations and a distributed professional workforce. We are seeking an experienced, motivated, and collaborative...
-
Staff Program Manager, Customer Success
4 weeks ago
San Diego, United States Intuit Full timeOverview Come join Intuit as a Staff Program Manager on the Business Operations team within the Customer Success organization, supporting the Small Business and Self-Employed Group (SBSEG). We are looking for a strategic and creative program manager that can translate strategy into action, drive organizational alignment, and enable growth by bringing...
-
Principal Product Manager
4 weeks ago
San Diego, United States Intuit Full timeCome join Intuit’s Tech for Intuit (T4I) team as a Principal Product Manager - Enterprise Data and Analytics . We are an intensely passionate group with a need for action and an expectation that we all are solving for the E2E experience. We at T4i are focused on enabling Intuit workers with the right technology, fueling productivity for our workforce and...
-
Principal Product Manager
4 weeks ago
San Diego, United States Intuit Full timeCome join Intuit’s Tech for Intuit (T4I) team as a Principal Product Manager - Enterprise Data and Analytics . We are an intensely passionate group with a need for action and an expectation that we all are solving for the E2E experience. We at T4i are focused on enabling Intuit workers with the right technology, fueling productivity for our workforce and...