Community Support Specialist

2 weeks ago

Kansas City, United States ReDiscover Full time
Job Details

Job Location
South - Kansas City, MO

Position Type
Full Time

Education Level
Bachelor's Degree

Travel Percentage
Road Warrior

Job Shift
1st Shift

Job Category
Nonprofit - Social Services

Description

If you are seeking a team rooted in a culture of coaching, collaboration and belonging, you should consider joining Team ReDiscover as a Community Support Specialist

With over 29 programs across 20 different locations in Lee's Summit, Raytown and Kansas City, ReDiscover offers a wide variety of career opportunities for individuals looking to make a difference throughout the community.

Since 1969, ReDiscover has been known in the southeastern Jackson County area for our mission to deliver efficient and cost-effective treatment for the people we serve. Our team of more than 700 employees is a diverse group of professionals innovating, leveraging best practices, having fun, and supporting our community, specifically those whose lives have been affected by mental illness or substance use.

By joining Team ReDiscover you can expect:
  • To be part of a highly satisfied team: 93% of our employees "strongly agreed" that they are "very proud of the work they do"
  • Empowerment to share your thoughts and ideas
  • Engaging team collaboration, we support our communities and each other
  • Competitive and equitable wages
  • Robust benefits packages with options that best fit your needs
  • A company committed to the wellness and self-care of its employees
  • To join us in our journey to our aspirational culture rooted in respect, excellence-focused, dedicated, inclusion, strategic, compassionate, optimistic, visionary, engaging, and recovery-driven.
  • To receive monthly and annual development meetings with your manager to help support your professional growth and development.
Community Support Specialist Overview:
The Community Support Specialist at ReDiscover works as a Case Manager to provide assistance to people with severe and persistent mental illness or a substance use disorder to live successfully in the community. The Community Support Specialist can expect to be a vital asset to ReDiscover clients by utilizing:

Strategy & Planning
  • Facilitating each clients achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the clients.
  • Engages difficult to serve clients by investigating all potential resources in order to gain access and make connections.
  • Assesses clients completely using all the assessment tools required to develop a comprehensive assessment.
  • Ensures that treatment plan objectives, interventions, services provided, and documentation are related to needs identified within the assessments and are medically necessary.
  • Routinely identifies warning signs and symptoms, responds to the changes, and educates clients on symptoms management.
  • Identifying and providing clinical interventions and referrals for clients based on their needs.
  • Empowering clients to develop and nurture the knowledge, skills, and support systems crucial to promoting optimal functioning in the community
  • Continually assess clients for lack of progress, progress, or emergent needs and address those needs clinically.
Operational Management
  • Working with all internal members of the primary treatment team as well as the department treatment team to ensure positive communication regarding the coordination of client care.
  • Working with external providers to ensure positive communication regarding the coordination of client care.
  • Support the strategic goals and mission/vision/values of ReDiscover when interacting with clients, coworkers, and community stakeholders.
  • Safeguards Protected Health Information written and electronically and maintains confidentiality.
  • Contribute to the mission of ReDiscover by adjusting work priorities and duties as needed to meet unforeseen demands.
Qualifications

By joining Team ReDiscover, our expectation is:
  • Bachelors Degree from an accredited college or university in a social science related discipline. Qualifying experience may be substituted for education.
  • A working knowledge of mental illness.
    One year of direct service to the target populations or other related human service experience preferred.
  • Good written, oral, and interpersonal communication skills.
  • Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.
  • High integrity by observing ReDiscover policy/procedures, accreditation standards, laws, and ethics.
  • Self-driven individual with a customer service focus.
  • Team-oriented and skilled in collaborating with others.
  • A valid automobile operators license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours.

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