Veterinary Receptionist

Who we are

Mt Spokane Veterinary Hospital, a four-doctor practice with a well-established staff committed to unparalleled patient care and exceptional customer service, is looking to add a Part-Time Receptionist superstar to our team We are more than a group of compassionate veterinary professionals; we are a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate our staff so that we can all find a growth path.

In this Veterinary Front Office position, you will be immersed in an inspiring and fun atmosphere where you can gain new perspective and insight that will propel you along your chosen career path. Your team of professional co-workers will feel more like an extended family that genuinely cares about helping you achieve your goals. Pet owners will appreciate your knowledgeable assistance, and our furry clients will thank you with licks and smiles. In return for your valuable input, you will receive benefits that include a pet perks plan and generous paid time off.

In addition to offering a clinic culture of compassion and support, we also offer some exceptional Part-time benefits, including:

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
  • $16.00 - $18.00 / hour
• 401(k) matching & Roth Retirement Savings Plan
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Sick Time / Paid Time Off
• Health Savings Account
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Lifestyle Benefits

• Employee Assistance Program
• Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)

Do you have some killer client communication skills to bring to the table? Fantastic Want to show off those phenomenal time management and organizational skills you've worked so hard to master? We can't wait to see you in action

Our team members should be ready to:

• Let your passion for pets and veterinary care shine every day.
• Grow as a professional and encourage the growth of others.
• Greet all clients with a cheerful greeting; answer phones; take messages, and answer basic client questions.
• Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets.
• Differentiate and prioritize between routine and emergency cases and alert staff accordingly.
• Be familiar with infectious and common zoonotic diseases, including prevention, and the steps to reduce or eliminate transmission.
• Maintain medical records
• Handle all cash transactions, including deposits and invoicing.
• Be willing to be part of a workplace where genuinely appreciating each other is more than some motivational poster on the wall.
• Laugh. Life is short; smile while you still have teeth.
• Celebrate birthdays, new babies, anniversaries, and other life events because they're important

Veterinary Front Office Qualifications

• Advanced animal care, client/customer interaction, and receptionist experience required.
• Excellent communication skills
• Possess a good attitude and contribute to a positive work environment.
• Knowledge of and ability to use medical abbreviations.

What we're willing to give in return:

• Mentoring and support for all team members
• Flexibility with scheduling to ensure a healthy work-life balance.
• Opportunity to use your veterinary skills to better your community.
• A clinic culture that celebrates your unique awesomeness
• Occasional coffee runs, ice cream parties, and meals on us
• A fridge stocked with drinks and snacks - always
• 15-29 hours a week
• Rotating Saturday shifts
• No nights, no on-call shifts, no after-hour emergencies and no holiday hours
• Support as you grow and advance your career - The more you know, the better off we all are

Think you're the Receptionist we've been looking for? Let's find you the perfect place in our pack Apply today so we can get started

Diversity, equity, and inclusion are core values at Mt. Spokane Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

---