Student Success Coach

13 hours ago

Zanesville, United States Zane State College Full time
Location : Zanesville Campus, OH

Job Type: Full-Time Staff

Division: Student Affairs

Opening Date: 01/06/2025

Position Description

This pivotal role directly influences student satisfaction and enriches the overall student experience by ensuring a seamless transition for incoming students. The Student Success Coach acts as a dedicated guide throughout the enrollment and registration process, fostering meaningful connections, addressing inquiries, and providing personalized support to ensure students feel equipped and confident as they embark on their academic journey.

As a key advocate for student success, the Student Success Coach will provide comprehensive case management for assigned students, focusing on promoting retention, academic progression, and long-term success. This includes assisting with initial assessments, interpreting placement results, and offering guidance on course selection. In collaboration with faculty advisors and academic departments, the coach will implement integrated advising strategies to ensure students receive tailored academic guidance. Beyond advising, the Student Success Coach serves as a mentor, tracking students' progress, offering proactive interventions, and connecting students with essential campus resources to support their personal, academic, and professional growth.

In addition to direct student support, the Student Success Coach will work in tandem with the Chief Student Affairs Officer to serve as the designated leader for the Direct Admissions pilotThis responsibility includes tracking, reporting, and achieving key enrollment and retention goals, while ensuring students are connected with the resources and guidance they need for a successful academic start. As a critical point of contact, the Student Success Coach will facilitate connections across various campus departments, advocating for students' needs and promoting their overall success.
All major activities, essential duties and responsibilities shall be performed integrating the personal touch philosophy, which defines our College.

Personal Touch: Respect, Responsiveness, and Responsibility in all professional relationships, specifically, employee to student, employee to employee, and employee to community. College employees acknowledge their obligation to model and teach the three R's to influence student development of behaviors that will lead to academic, professional, and personal success.
Essential Duties and Responsibilities

Lead Proactive Student Engagement and Communication Initiatives.
Take a strategic, proactive approach in engaging accepted students by initiating and maintaining timely, personalized communication from acceptance through registration. Serve as a central point of contact to address complex questions, guide students through each step of their pre-enrollment process, and ensure a smooth, informed transition into the college. Drive engagement by delivering targeted messaging that educates students on the importance of their next steps, addressing barriers to completion, and ensuring students understand and are ready for registration. Lead and manage the Direct Admissions pilot, utilizing data-driven insights to optimize the process, track trends, and recommend improvements.
  • Deliver seamless customer service by building connections with all campus offices, ensuring students are informed and supported.
  • Regularly analyze and report on progress toward admissions and registration targets to the Chief Student Affairs Officer.
Implement Comprehensive Case Management and Interventions Strategies to Drive Retention
Employ a robust case management system to guide assigned students through their academic journey, actively monitoring their progress and providing intervention at critical junctures. Establish regular communication with students, leveraging proactive outreach to foster academic and personal success. Use analytics and student data to predict potential challenges and engage in early intervention efforts.
  • Conduct in-depth advising sessions, interpreting test results, assessing academic progress, and facilitating course selection that aligns with student goals and capabilities.
  • Collaborate closely with faculty advisors, integrating their expertise into a holistic advising approach to ensure the academic success of each student.
  • Regularly track, assess, and report on student progress toward graduation, and escalate concerns about at-risk students to appropriate campus support services.
  • Actively manage early alerts and provide tailored interventions for students showing signs of disengagement or academic distress, including developing personalized action plans to help them stay on track.
Enhance the New Student Onboarding Experience.
Play an instrumental role in the design and execution of New Student Orientation and Welcome Day activities, ensuring that they align with the college's commitment to student success.
  • Take a leadership role in the development of engaging programming that fosters a sense of community, belonging, and student confidence, helping students form critical connections with faculty, staff, and peers.
  • Assess and continuously refine the onboarding process, collecting feedback from students and stakeholders to ensure a meaningful, informative, and seamless experience that sets the stage for academic and personal success.
  • Coordinate and facilitate workshops and activities that support students in transitioning to college life, including time management, study skills, and connecting with campus resources.
Perform other duties as assigned.
Support the Student Services department in various other initiatives, projects, and activities as needed, contributing to the overall success of the college and its students. This may include special projects, data reporting, or participation in institutional events aimed at improving the student experience.
Qualifications
  • Minimum of a bachelor's degree with emphasis in adult education, academic assessment and advising, or student services.
  • Must possess good human relations, communication, and advising skills.
  • Basic knowledge of test administration and interpretation skills A deep understanding of adult development and the needs of underprepared students, with the ability to effectively engage diverse populations.
  • Creativity and initiative in developing and executing student events that foster a strong sense of belonging and cultivate meaningful relationships among students, faculty, and staff.
  • Demonstrates a genuine commitment to the success of each student.
  • Exceptional organizational skills, with the capacity to manage complex event logistics, including scheduling, coordination, and communication.
  • Basic computer literacy.

Employment and Benefits

Zane State College does not discriminate on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status (past, present or future), disability, age (40 years or older), status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a nursing mother, status as a foster parent, genetic information, or sexual orientation.

Excellent benefits include medical, dental, vision, life insurance, long-term disability, and retirement.

01

Please indicate the highest level of education you have completed.
  • High school diploma
  • Associate degree
  • Bachelor's degree
  • Master's degree
  • Doctorate degree


Required Question

  • Reliable Driver for Student Transportation

    2 weeks ago

    Zanesville, Ohio, United States Wyndy LLC Full time

    We are currently looking for a Reliable Driver for Student Transportation to join our team at Wyndy LLC. This is a great opportunity for individuals who enjoy working with children and are committed to providing safe and timely transportation services.The successful candidate must have a valid driver's license, a clean driving record, and excellent...

  • Virtual Special Education Teacher or Academic Support Specialist

    1 week ago

    Zanesville, Ohio, United States VocoVision Full time

    Company OverviewVocoVision is a leading provider of remote education services, committed to delivering high-quality support to students across Ohio. With a focus on flexibility and work-life balance, we offer a unique opportunity for experienced special education professionals to make a real difference in the lives of our students.Salary and BenefitsAs a...

  • Speech Language Pathologist Assistant Opportunity in a School Setting near Zanesville, OH

    4 weeks ago

    Zanesville, Ohio, United States Soliant Full time

    Job OverviewSoliant Health is seeking a dedicated Speech Language Pathologist Assistant to provide services for school-age students ranging from grades K-12.About the RoleIn this role, you will be responsible for providing direct and indirect services to students with varying levels of speech and language needs. Previous experience working in a school...

  • Remote Special Ed. Teacher or Intervention Specialist Teacher

    2 days ago

    Zanesville, United States VocoVision Full time

    Job DescriptionJob DescriptionMinimum 1+ years special education experience required.Remote Special Education Teacher | OhioHourly Pay: $36-41VocoVision is currently looking for an experienced Special Education Teacher or Intervention Specialist to join our team and serve students across Ohio. If you're seeking a remote opportunity that offers...

  • Travel Nurse RN

    3 hours ago

    Zanesville, United States Synergy Medical Staffing Full time

    Job DescriptionSynergy Medical Staffing is seeking a travel nurse RN CVOR for a travel nursing job in Zanesville, Ohio.Job Description & RequirementsSpecialty: CVORDiscipline: RNStart Date: 01/13/2025Duration: 16 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelTravel, RN - CVORLocation: Zanesville, OhioShift: 3x12 Days, 07:00:00-19:00:00,...

  • Travel Nurse RN

    4 hours ago

    Zanesville, United States Synergy Medical Staffing Full time

    Job DescriptionSynergy Medical Staffing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Zanesville, Ohio.Job Description & RequirementsSpecialty: Cardiac Cath LabDiscipline: RNStart Date: 01/20/2025Duration: 16 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelTravel, RN - Cath LabLocation: Zanesville, OhioShift: 3x12...

  • Synergy Medical Staffing | Travel Nurse RN

    12 minutes ago

    zanesville, United States Synergy Medical Staffing Full time

    Synergy Medical Staffing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Zanesville, Ohio.Job Description & RequirementsSpecialty: Cardiac Cath LabDiscipline: RNStart Date: 01/20/2025Duration: 16 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelTravel, RN - Cath LabLocation: Zanesville, OhioShift: 3x12 Rotating,...

  • Travel Nurse RN

    8 minutes ago

    Zanesville, United States Synergy Medical Staffing Full time

    Synergy Medical Staffing is seeking a travel nurse RN Cardiac Cath Lab for a travel nursing job in Zanesville, Ohio.Job Description & RequirementsSpecialty: Cardiac Cath LabDiscipline: RNStart Date: 01/20/2025Duration: 16 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelTravel, RN - Cath LabLocation: Zanesville, OhioShift: 3x12 Rotating,...

  • Urologist Wanted for Growing Urology Practice

    3 weeks ago

    Zanesville, Ohio, United States Britt Medical Search Full time

    Establish a successful urology career in a thriving medical community. Britt Medical Search is seeking board-certified urologists to join our esteemed team.About Our OpportunityFlexible scheduling with a mix of office and OR time, allowing for work-life balance and personal fulfillment.A stable patient base offers opportunities for professional growth and...

  • Speech Therapy Professional

    1 week ago

    Zanesville, Ohio, United States Trilogy Health Services Full time

    **Job Summary**We are seeking a highly skilled Speech Language Pathologist (SLP) to join our team at Trilogy Health Services. The successful candidate will be responsible for providing a full range of speech-language pathology services, including assessment, treatment planning, and therapeutic interventions in an interdisciplinary environment.About...

  • Executive Secretary

    1 week ago

    Zanesville, Ohio, United States Zanesville City School District Full time

    **Job Summary:** We are seeking a highly skilled and detail-oriented Executive Secretary to join our team at the Zanesville City School District. As an Executive Secretary, you will provide administrative support to the administration staff, ensuring that they can devote maximum attention to providing support for instructional and administrative operations...

  • Physical Therapist

    4 months ago

    Zanesville, United States Synchrony Health Services Full time

    LIFE AT SYNCHRONY:We believe in setting our employees up for success. That's why we believe in providing an orientation personalized to your work environment. Even when your orientation period ends, you can rest assured that the Synchrony team will always have your back.JOIN TEAM SYNCHRONY:Weekly pay, health, dental, and vision benefits after your first...

  • Therapeutic Care Specialist

    3 weeks ago

    Zanesville, Ohio, United States Trilogy Management Services, LLC Full time

    Overview: Trilogy Management Services, LLC is seeking a highly skilled Physical Therapist to join our team. As a key member of our interdisciplinary team, you will provide comprehensive physical therapy services to patients in need of rehabilitation and care.Salary: We offer a competitive salary range of $65,000 - $90,000 per year, depending on experience,...

  • Physical Rehabilitation Professional

    3 weeks ago

    Zanesville, Ohio, United States Trilogy Management Services, LLC Full time

    About Us: At Trilogy Management Services, LLC, we believe in setting our employees up for success. That's why we provide an orientation personalized to your work environment and support you throughout your career.Job Summary: We are seeking a skilled Physical Therapist to join our team in Zanesville, OH. As a Physical Therapist at Trilogy Management...

  • Building Attendant I

    3 months ago

    Zanesville, United States Zane State College Full time

    Location : Zanesville Campus, OH Job Type: Part-Time Staff Division: Facilities Management Opening Date: 11/08/2023 Position Description Responsible for the overall care and upkeep of building interiors, entrances, and walkways in and around campus. Grounds work with focus on perennial bed management, and security of the Campus. This position is front line...

  • Travel CVOR Technologist

    2 hours ago

    Zanesville, United States Wellspring Nurse Source Full time

    Wellspring Nurse Source is seeking a travel CVOR Technologist for a travel job in Zanesville, Ohio.Job Description & RequirementsSpecialty: CVOR TechnologistDiscipline: Allied Health ProfessionalStart Date: 01/13/2025Duration: 16 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelJob Title: Surgical Technologist – Cardiovascular Operating...

  • Travel CVOR Technologist

    5 hours ago

    Zanesville, United States Wellspring Nurse Source Full time

    Job DescriptionWellspring Nurse Source is seeking a travel CVOR Technologist for a travel job in Zanesville, Ohio.Job Description & RequirementsSpecialty: CVOR TechnologistDiscipline: Allied Health ProfessionalStart Date: 01/13/2025Duration: 16 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelJob Title: Surgical Technologist –...

  • Physical Therapist

    2 months ago

    Zanesville, OH, United States Synchrony Health Services Full time

    LIFE AT SYNCHRONY:We believe in setting our employees up for success. That's why we believe in providing an orientation personalized to your work environment. Even when your orientation period ends, you can rest assured that the Synchrony team will always have your back.JOIN TEAM SYNCHRONY:Weekly pay, health, dental, and vision benefits after your first...