clinical applications support specialist

2 weeks ago

Miami, Florida, United States Care Resource Full time

Clinical Applications Support Specialist participates in the implementation, integration, and ongoing improvement of clinical information systems at the health center. Provides support and training related to all clinical applications and EHR.

Essential Job Responsibilities

Administrative/Compliance Duties

  • Communicate with non-technical users to resolve issues and errors in clinical applications.
  • Works independently and with other members of the clinical application support team for the resolution of user helpdesk tickets and diagnosis of application errors.
  • Assists with data clean up within the clinical applications assigned.
  • Researches patient data across multiple applications to resolve discrepancy issues in both clinical and demographic data.
  • Accept higher-level training related to all clinical applications and software, to include EHRs.
  • Attend workshops, conferences and seminars necessary for professional growth (internal and external meetings).
Training, Development & Reporting
  • Participates in staff training processes related to the EHR patient/client records systems.
  • Participate and assist in the development of training materials.
  • Assists in documenting internal processes in relation to workflows and clinical application configuration and capabilities within the organization.
  • Assists in the incorporation of system upgrades and training refreshers into ongoing clinic orientation and training.
  • Trains/assist staff on the use of clinical applications; performs on-site orientation, on-site demo and other training as assigned.
  • Assists in monitoring and recording of training activities and programs' effectiveness.
  • Provides technical support and assistance to staff in using all clinical applications and processes.
  • Assists authorized parties in obtaining reports from the Practice Management and Electronic Medical Record systems.
  • Provides technical assistance in report generation as required.
Culture of Service: 3 C's

Compassion

Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.

Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.

Competency

Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered

Commitment

Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed

Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided

Safety

Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines.

Understands and appropriately acts upon the assigned role in Emergency Code System.

Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).

Contact Responsibility:

The responsibility for establishing and maintaining internal contacts is important in this job role.

Physical Requirements:

This work requires the following physical activities: constant sitting and vision for close work. Frequent walking, bending, standing, talking on the phone, talking in person and hand/finger dexterity. Work is performed in an office setting.

Other

Participates in health center developmental activities as requested.

Other duties as assigned.

  • Clinical Applications Trainer

    5 days ago

    Miami, Florida, United States General Electric Company Full time

    We are seeking a highly skilled Disability Specialist to join our team as a Clinical Applications Specialist (CAS) supporting the GE imaging applications team.

  • Clinical Applications Specialist-CT

    17 hours ago

    Miami, Florida, United States General Electric Company Full time

    Job Description SummaryAs a Clinical Applications Specialist (CAS) supporting the GE imaging applications team, you will deliver clinical and operational expertise by providing excellent education and training supporting the CT modality. As a clinical expert, you will be responsible for enhancing the customer experience by supporting our commercial teams...

  • Clinical Application Specialist

    4 weeks ago

    Miami, Florida, United States Mammotome Full time

    Mammotome associates know that every moment matters when it comes to advancing breast cancer diagnostics and surgical solutions. When you come to work at Mammotome, you're collaborating with a global team of engineers, designers, communicators, strategists, and specialists to improve patient outcomes. If you want to be inspired to grow every day, join our...

  • Clinical Applications Specialist-CT

    5 days ago

    Miami, Florida, United States General Electric Company Full time

    Job Description SummaryAs a Clinical Applications Specialist (CAS) supporting the GE imaging applications team, you will deliver clinical and operational expertise by providing excellent education and training supporting the CT modality. As a clinical expert, you will be responsible for enhancing the customer experience by supporting our commercial teams...

  • Clinical Support Specialist

    2 days ago

    Miami, Florida, United States Baptist Health South Florida Full time

    Join us as a Clinical Support Specialist and make a meaningful contribution to the delivery of high-quality patient care at Baptist Health South Florida. In this role, you will serve as a liaison between departments, coordinate patient movements, and maintain accurate records. Your ability to communicate effectively and think critically will be invaluable in...

  • Clinical Support Specialist

    6 days ago

    Miami, Florida, United States Baptist Health South Florida Full time

    In this Clinical Support Specialist role, you will play a vital part in facilitating effective department/patient flow and providing excellent patient care. Your strong communication skills and ability to multitask will make you an invaluable asset to our team.Primary Duties:Deliver exceptional customer service to patients, families, and healthcare...

  • Clinical Study Support Specialist

    5 days ago

    Miami, Florida, United States University of Miami Full time

    Job DescriptionThis part-time Research Support Specialist position is an exciting opportunity to work in a dynamic research environment. The ideal candidate will have a Bachelor's degree in a relevant field and minimum 2 years of experience in research support.Responsibilities include:Enrolling new patients in clinical studies and performing chart...

  • Clinical Support Specialist

    6 days ago

    Miami, Florida, United States Nicklaus Children's Hospital Careers Full time

    **Job Overview**Nicklaus Children's Hospital Careers seeks a highly motivated and compassionate Clinical Support Specialist to join our team in the Emergency Room. As a key member of our healthcare team, you will provide direct and indirect care duties under the guidance and direction of the registered nurse (RN). This role requires strong problem-solving...

  • Clinical Specialist

    14 hours ago

    Miami, Florida, United States Calyxo Full time

    Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven...

  • Sales Support, Clinical Specialist

    2 days ago

    Miami Beach, Florida, United States Philips Full time

    Job TitleSales Support, Clinical Specialist - Heart Rhythm Management - Image Guided Therapy Devices (South Florida)Job DescriptionSales Support, Clinical Specialist - Heart Rhythm Management - Image Guided Therapy Devices (South Florida)As a Clinical Specialist with our Lead Management team you will provide clinical expertise and organic revenue generation...

  • Clinical Research Patient Liaison

    3 weeks ago

    Miami, Florida, United States Alcanza Clinical Research Full time

    Clinical Research Patient Liaison - Patient RecruitmentDepartment: Operations Employment Type: Full Time Location: Innovation - Palmetto Bay, FL Reporting To: Hayley Molin Description Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have...

  • Clinical Sales Specialist

    1 week ago

    Miami, Florida, United States Skills Alliance Full time

    Therapy Development Specialist (South Florida) Position Overview The Therapy Development Specialist will play a critical role in supporting the adoption and growth of innovative therapies for heart failure. Based in South Florida, this role focuses on clinical and technical support, training, and market development to ensure successful implementation of...

  • Medicaid Application Specialist

    5 days ago

    Miami, Florida, United States SNI Companies Full time

    Job Details Job Description: We are seeking a dedicated and experienced Medicaid Application Specialist to join our team. This role will involve assisting members with their Medicaid applications, providing excellent customer service, and ensuring smooth communication throughout the process. The ideal candidate will have prior experience in Medicaid...

  • Medicaid Application Specialist

    6 days ago

    Miami, Florida, United States SNI Companies Full time

    Job Description: We are seeking a dedicated and experienced Medicaid Application Specialist to join our team. This role will involve assisting members with their Medicaid applications, providing excellent customer service, and ensuring smooth communication throughout the process. The ideal candidate will have prior experience in Medicaid applications and...

  • Application Support Analyst

    4 days ago

    Miami, Florida, United States Global Crossing Airlines Full time

    Job Description Job Description Job Description – Application Support Analyst 1TitleApplication Support Analyst 1Reports toManager of IT (Information Technology)DescriptionThe Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and effectively in...

  • Rn Nursing Staff Position

    2 weeks ago

    Miami, Florida, United States Healthcare Support Full time

    Healthcare Support is seeking a travel nurse RN Trauma for a travel nursing job in Miami, Florida. Shift: 12 hours ~ Employment Type: Travel HealthCare Support is actively seeking a RN OR Trauma for a 13-week contract located in Miami, Florida. Benefits of this RN OR Trauma with HealthCare Support: Immediate enrollment in Health Insurance Dental...

  • CT Technologist CT Tech

    3 weeks ago

    Miami, Florida, United States HealthCare Support Full time

    CT Technologist CT TechHealthCare Support is actively seeking a CT Technologist CT Tech for a 13-week contract located in Miami, Florida.Benefits of this CT Technologist CT Techwith HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Licensure and...

  • Clinical Support Specialist

    6 days ago

    Miami, Florida, United States Nicklaus Children's Hospital Careers Full time

    Job OverviewThis Clinical Support role is an exciting opportunity to join the Nicklaus Children's Hospital team. As a Medical Assistant, you will play a vital part in delivering high-quality patient care and supporting the clinical staff.Key Responsibilities:Assist healthcare professionals with patient examinations and treatment plans.Support patient care...

  • Night Shift CT Technologist

    4 weeks ago

    Miami, Florida, United States Healthcare Support Full time

    Healthcare Support is seeking a travel CT Technologist for a travel job in Miami, Florida.Discipline:Allied Health Professional~ Start Date:ASAP~ Shift: 12 hours~ Employment Type:TravelHealthCare Support is actively seeking a CT Technologist CT Tech for a 13-week contract located in Miami, Florida.Benefits of thisCT Technologist CT Techwith HealthCare...

  • Night Shift CT Technologist

    3 weeks ago

    Miami, Florida, United States Healthcare Support Full time

    Healthcare Support is seeking a travel CT Technologist for a travel job in Miami, Florida. Discipline: Allied Health Professional ~ Start Date: ASAP ~ Shift: 12 hours ~ Employment Type: Travel HealthCare Support is actively seeking a CT Technologist CT Tech for a 13-week contract located in Miami, Florida. Benefits of this CT Technologist CT Tech with...