Operations Product Support

2 weeks ago


Keller, United States Millennial Specialty Insurance LLC Full time
Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs.

We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products - from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property - delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.

Job Profile Summary

The Operations Production Support Specialist plays a critical role in ensuring the smooth functioning of various financial and administrative processes within the organization. This position requires a proactive individual who can handle multiple tasks efficiently while maintaining a high level of accuracy and attention to detail. The primary responsibilities of this role include:

PRIMARY RESPONSIBILITIES:
  • Manages incoming financial impacted web job errors
  • Solves operational support issues for the internal and external users through Service Now.
  • Manages system access requests, for external users, administration, access to VIP or other Platform tools.
  • Manages bulk download interactions, troubleshoots, and creates related reports.
  • Audits data entry and makes changes/modifications as required.
  • Assists with special projects
KNOWLEDGE, SKILLS & ABILITIES:
  • Must be detail-oriented
  • Must be a hands-on, 'get it done' problem solver
  • Must possess strong interpersonal, relationship management and communication skills
  • Must be tactful and persuasive
  • Advanced knowledge in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with an emphasis in Excel
  • Ability to learn any other appropriate program or software system used by the firm as necessary
  • Demonstrates the firm's core values, exuding behavior that is aligned with the firm's culture.
  • EDUCATION & EXPERIENCE:
  • Strongly preferred experience in business or finance
  • Preferred experience with Service Now
  • A minimum of 3 years of industry experience


#LI-BM1

#LI-ONSITE

IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.

Click here for some insight into our culture

  • Keller, United States Baldwin Risk Partners Full time

    Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers' unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer...


  • Keller, Texas, United States DivIHN Full time

    Production Efficiency Engineer Job DescriptionWe are seeking a skilled Production Efficiency Engineer to join our team at DivIHN. This 4-month contract position involves working on the 3rd shift from 11 pm to 7 am.ResponsibilitiesThe successful candidate will be responsible for planning plant, office, and production facilities and equipment layouts;...


  • Keller, Texas, United States Millennial Specialty Insurance LLC Full time

    Company OverviewMillennial Specialty Insurance LLC is a leading provider of specialized insurance solutions, empowering distribution partners to meet customers' unique needs.">About the RoleWe are seeking an experienced Operations Production Support Specialist to play a critical role in ensuring the smooth functioning of various financial and administrative...


  • Keller, Texas, United States Millennial Specialty Insurance LLC Full time

    About Millennial Specialty Insurance LLCWe are a leading provider of specialized insurance solutions, offering a range of products designed to meet the unique needs of our clients.">About the RoleThe Operations Production Support Specialist plays a critical role in ensuring the smooth functioning of various financial and administrative processes within our...


  • Keller, United States TEKsystems Full time

    Job DescriptionJob DescriptionDescriptionthe company is looking for a Customer Service Admin Support to join our team in DFW. As customer service admin support you will be responsible for providing exceptional customer service while ensuring smooth administrative operations. What does this role contribute to the Company?As customer service admin support you...


  • Keller, Texas, United States TEKsystems Full time

    Customer Service Admin Support OpportunityTEKsystems is seeking a highly skilled CUSTOMER SERVICE ADMIN SUPPORT to join our team in Keller, TX. As a key member of our customer service team, you will be responsible for providing exceptional customer service while ensuring smooth administrative operations.What does this role contribute to the Company?You will...


  • Keller, Texas, United States Kroger Full time

    Job Summary:    We are seeking a highly skilled DC Truck Driver to join our team. As a key member of our logistics operations, you will be responsible for safely transporting goods to stores and customers across the country. About the Role:    In this role, you will operate a tractor-trailer combination to transport products to our stores and...


  • Keller, United States Keller Independent School District Full time

    Job Title: Technician Wage/Hour Status: Non-Exempt Job Role: Support Funding Source: Pay Grade: OS 7 Department/School: Technology Function:Reports to: Field Operations Coordinator HR Date Approved: May 2022 HR Date Revised: January 2024 SUMMARY: Deliver courteous and professional services to deploy, troubleshoot and resolve issues for all endpoint...


  • Keller, Texas, United States Texas Health Care PLLC Full time

    Job OverviewTexas Health Care PLLC is seeking a highly motivated Medical Assistant to join our team. This role will provide critical support in various clinical duties, ensuring seamless patient care and exceptional outcomes.About the Role:This full-time position requires 36 hours of work per week at $18-20 per hour, commensurate with experience. The ideal...


  • Keller, Texas, United States RehabCare Full time

    Job Title: Healthcare Support ProfessionalAbout the Role:We are seeking a dedicated and compassionate Healthcare Support Professional to join our team at Texas Rehabilitation Hospital of Keller. As a vital member of our interdisciplinary care team, you will play a crucial role in delivering exceptional patient care and support to individuals recovering from...


  • Keller, United States LifePoint Health Full time

    DescriptionThe COO works under the direction of the Market CEO and through a respectful, constructive and energetic style provides the leadership to effectively grow the hospital by ensuring clinical excellence, operating efficiency and financial strength.This includes COO involvement in developing a strong senior team and partnership with Medical Director...


  • Keller, Texas, United States Learning Care Group Full time

    Job Title: Childcare Administrative Support ProfessionalAbout the Role:This position is responsible for providing administrative support to our childcare center, ensuring a smooth operation of the school. The successful candidate will be accountable for managing staff schedules and time off requests, maintaining children and staff files, and receiving,...


  • Keller, United States LifePoint Hospitals Full time

    Estimated Salary: $83,000 - $110,000 per yearAbout LifePoint HospitalsLifepoint Health and Texas Health Resources jointly operate a 36-bed inpatient acute rehabilitation hospital in Keller, North Texas. Our mission is to provide superior patient care and serve our community.About the RoleThis Nurse Manager position requires a Registered Nurse with strong...


  • Keller, Texas, United States Whitewater Express Car Wash Full time

    WhiteWater Express Car Wash is seeking a dedicated and customer-focused individual to join our team as a Team Leader. This role is an excellent opportunity for individuals who are passionate about delivering exceptional service and creating memorable experiences for every customer.Job DescriptionAs a Team Leader at WhiteWater Express Car Wash, you will be...


  • Keller, United States Aldi Inc. Full time

    Our store employees are the face of the ALDI shopping experience. Their hard work makes it possible to uphold our company philosophy, providing quality products at the best possible price. Their smiles and pleasant demeanors keep customers coming back time and time again. Our store employees work many roles - from store associate to cashier to stocker -...

  • Mechanical Technician

    3 months ago


    Keller, United States The Fountain Group Full time

    Job DescriptionJob DescriptionInvolves the application of scientific and technological principles encompassed in mechanics, hydraulics, thermodynamics, metallurgy, and machine design used for the design, production, operation, and use of machinery of all types. Major Responsibilities:Develop understanding of process and equipment functions in area of...


  • Keller, United States National Guard Employment Network Full time

    Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...


  • Keller, Texas, United States Sam's Club Full time

    About the JobWe are seeking a skilled Food Preparation Specialist to join our team at Sam's Club in Keller, TX. As a key member of our prepared foods department, you will be responsible for preparing and serving high-quality food products to our members.Job ResponsibilitiesBe a Team Player: Collaborate with cross-functional teams to ensure seamless...


  • Keller, United States Handyman Connection Full time

    Handyman Connection Grapevine has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of - Grapevine is a locally owned and operated, well established Home Improvement Company dedicated to excellent...


  • Keller, TX, United States LifePoint Health Full time

    DescriptionThe COO works under the direction of the Market CEO and through a respectful, constructive and energetic style provides the leadership to effectively grow the hospital by ensuring clinical excellence, operating efficiency and financial strength.This includes COO involvement in developing a strong senior team and partnership with Medical Director...