Program Specialist

2 months ago


Towanda, United States Service Access & Management, Inc. Full time

Job Description

Join our Children and Youth Services Team

Our Children and Youth Services' vision is the creation of better futures for children, families, and communities through the infusion of SAM Values. We recognize that families come in all shapes and sizes, all families have strengths, and families are the best place for children and youth to grow.

If you are passionate about your career, enjoy helping people and want the opportunity to make a difference in the lives of children and families, apply now

Summary of Responsibilities:

Under the general direction of the Program Director, this person will provide management, implement, and evaluate staff development. The position will provide technical assistance and support over the onboarding and training program. It will assist in the direct training as well as oversight and field training for newly hired children and youth case management staff. Duties are provided in accordance with all existing policies, procedures, and regulations and in accord with the mission and values of the company.

Essential Functions:

Works with and provides training for new staff on the agency case management system; Schedules, implements and coordinates casework staff training and training activities; Provides orientation and onboarding Conducts case record reviews in conjunction with training; Prepares reports; Participates in mandatory trainings; Mentors staff on proper policies and procedures; Collaborates with Caseworker Supervisors to identify areas of need; work 1:1 with workers to eliminate barriers; work with providers, organizations or Child Welfare Resource Center (CWRC) to schedule required and requested trainings; assesses caseworker's skill and ability to aid the supervisor in professional development; is trained to be the Foundations Advisor for newly hired casework staff; maintains training records of all staff in applicable sites; trains staff while working in the field; Will perform caseworker or supervisor responsibilities, if necessary and be certified to do so; After hours work may be necessary: other duties as assigned.

Personal Characteristics:

Servant Leader, Independent, Passionate, Innovative, Ethical, Motivated, Team Builder, Active Listener, Honest, Life-long Learner, Curious, Adaptable, Trustworthy, Kind,& Loyal to SAM Values

Education and Experience:

Preferred one year of experience as a Social Worker 2; and a master's degree in social work or social welfare; or Three years of professional social work experience, including one year in a consultative, administrative, advisory, or lead work capacity; or a master's degree in social work or social welfare; or a bachelor's degree in human services field with experience may be considered.

Employment Requirements:

Automobile and Valid Insurance, Valid Pennsylvania Driver's License and Acceptable Motor Vehicle Record Check, Act 33 and Act 34 Clearances, FBI Fingerprint Clearance, Social Security Card, Immigration and Naturalization (I-9), Drug Screening Clearance

Working Conditions:

Predominately in-office work within an open environment. Travel throughout the assigned region may occur and may be in adverse weather conditions. Must be able to lift to 15 pounds.


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