Inventory Customer Service Specialist

3 weeks ago


Weston, United States Precision Replacement Parts Full time

THE POSITION – With our continued growth, we have created a dynamic position that assists over multiple departments. This position will be based in customer service as well as helping assist in the operations of a department in our warehouse responsible for building kits. This position is perfect for someone with a positive attitude and ambition. The position is split between in office and on floor duties. Great for anybody looking to get variety in their day while learning and growing skills.

Essential Duties and Responsibilities:

  • Analyze inventory to help delegate warehouse responsibilities
  • Hands on packaging of parts
  • Handles customer calls inbound/outbound
  • Work with sales staff to complete day-to-day maintenance on accounts
  • Assist in taking and processing customer orders
  • Resolving issues with customer orders/shipments
  • Handles technical questions from customers regarding Precision products (part fitment, proper vehicle application ID, etc.)
  • Receiving and sending email using Microsoft Outlook
  • Prepare and analyze data using Microsoft Excel
  • Prepare documents using Microsoft Word
  • Update customer files as needed
  • Communicate with multiple departments
  • Other duties as assigned
Qualifications:
  • Positive attitude and desire to learn and grow.
  • Exceptional customer service skills and professionalism
  • High School diploma or equivalent
  • General automotive understanding
  • Excellent written and verbal skills both internal and external
  • Proficient in Microsoft Outlook, Word, and Excel
  • Work well in a team environment and independently
  • Candidate needs to have problem solving skills and willingness to adapt


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