Day Dispatch Level-1

1 month ago

Clinton Twp, United States RSC Mechanical Inc Full time

Our growing company is currently seeking a Dispatcher/Customer Service Representative for our Mechanical Contracting division. This is a high volume, detail-oriented position, working with numerous departments and other entities throughout the workday.

The goal of this position is to improve and maintain the operations flow between our customers, technicians, and management. Individuals applying need to be confident at troubleshooting, organizing, multitasking, and investigating to target excellent service standards that we require as a team.

This position will entail the following responsibilities:

  • Answer and respond to High volume phone calls, emails, and dispatch queue.
  • Create tickets with detailed documentation.
  • Dispatch and Prioritize tickets accordingly to service technicians.
  • Manage a variety of spreadsheets, instructions, GPS systems and customer portals simultaneously.
  • Alert management when necessary for high visibility and critical issues, making sure to document resolutions, follow up with customers, maintain ongoing communication with technicians and management throughout the shift.
  • Close out jobs and activate billing.
  • Manage backlogs and reassign into daily workflow.
  • Able to work alone or within a small group and remain productive with minimal supervision.
  • Work effectively in a fast paced and dynamic environment, multi-task.
  • Remain calm and courteous when working with both internal/external employees and customers.
  • Demonstrate close attention to detail.
  • Ability to prioritize and be flexible with changing business needs in a team environment with a positive attitude.
  • Proficient in managing Outlook, Excel, Google docs.
Qualifications:
  • You possess excellent communication skills, both oral communication, and written communication.
  • A team player is a must. You must demonstrate the ability to interact cooperatively with co-workers, supervisors, technicians, and clients.
  • Prioritizing multiple tasks and staying organized is a must.
  • High school diploma and/or state-recognized GED required.
  • Must be comfortable and confident to work in a fast paced, deadline driven, stressful environment.
  • Experience with Microsoft Office and Google Docs is a must.

  • After Hours Dispatch

    1 month ago

    Clinton Twp, United States RSC Mechanical Inc Full time

    Position Details RSC Mechanical is looking for an After-Hours Dispatcher within our Mechanical Contracting division. This role is essential to our operations and involves managing a high volume of tasks while collaborating with various departments and external partners. As an After-Hours Dispatcher, your primary goal will be to enhance and streamline...

  • Dispatcher

    3 weeks ago

    Brownstown Twp, United States R.A.S. Logistics Full time

    R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff. We are currently recruiting for a Dispatcher in our new location in Brownstown, MI. Dispatcher responsibilities include but are not limited to the following. Communicate...

  • Dispatcher - Upper St. Clair Police Department

    4 days ago

    Upper St Clair Twp, United States Township of Upper St. Clair Full time

    POSITION SUMMARY Performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; keeping official records; and assisting in the administration of the standard operating policies and procedures of the dispatch center. Works under the general supervision of the patrol shift supervisor....

  • Building Engineer

    3 days ago

    Clinton Twp, United States Henry Ford Health System Full time

    GENERAL SUMMARY: Under minimal leadership be responsible for the safe and economical maintenance and operation of all facets of building maintenance. Perform. Preventive maintenance on all HV AC and mechanical equipment; interface with patients; co-workers and other licensed engineering personnel in the maintenance of various HFH campus buildings. Obtain...

  • Nurse Assistant Pre/Post Anesthesia

    4 weeks ago

    Clinton Twp, United States Henry Ford Health System Full time

    GENERAL SUMMARY: Under the direction and supervision of the responsible Registered Nurse (RN), performs specific patient care duties to meet safety and comfort needs of the patient. Provides input to assist the RN in planning and implementing patient care. Responds to emergent situations according to established procedures. Recognizes and participates in own...

  • Physician Assistant Cardiothoracic OR Days Full time Macomb

    1 month ago

    Clinton Twp, United States Henry Ford Health System Full time

    As a member of the healthcare team, is responsible for providing advanced assessment, differential diagnosis, clinical decision making and initiation of treatment in collaboration with the attending Cardiac, Vascular and Thoracic surgeons. Clinical activities are authorized and performed under the supervision but not necessarily in the presence of a...

  • Transportation Supervisor 1 CDL Class A Required

    1 month ago

    Clinton, United States Smithfield Foods Full time

    If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We are an American food company with a leading position in packaged meats and fresh pork products. We're looking for motivated people who want to join our team and grow lasting...

  • Orthopedics Physician

    1 month ago

    Clinton, United States Comprehensive Level One Staffing, PLLC Full time

    Comprehensive Level One Staffing is a physician founded and operated by Dr. Anthony Maioriello, fellowship-trained endovascular neurosurgeon. We specialize in providing surgical services to hospitals nationwide and are always looking for surgeons to join our team. Comprehensive Level One Staffing is working with Sampson Regional Medical Center in Sampson,...

  • CDL A Truck Driver

    1 day ago

    Ray Twp, United States D & L Contracting LLC Full time

    We are seeking motivated and licensed 'Class A Drivers' to join our team! You will be responsible for safely operating our truck with a capacity of at least 26,000 pounds gross vehicle weight. If you have experience with gravel trains, leads and flow-boys, D & L Contracting co is the place to be! At our company, we are always looking for hard working...

  • RN Bus Transport Private Duty PDN 1:1

    1 week ago

    Lawrence Twp, United States Interim HealthCare of Mercer Full time

    Bus transport nurse 1:1 needed immediately leaving from Lawrenceville twice per day General Purpose: The Registered Nurse is responsible and accountable for assessing, planning, directing, providing and evaluating nursing care to patients in accordance with facility/department policies, procedures, clinical guidelines, physician’s orders, and established...

  • PT Sales Associate

    3 months ago

    Clinton Twp, United States Lovesac Full time

    Job DetailsJob LocationMall at Partridge Creek - Clinton Township, MIPosition TypePart TimeEducation LevelHigh SchoolSalary Range$15.00 - $16.00 HourlyTravel PercentageNegligibleJob ShiftAnyJob CategorySalesDescriptionWe LOVE that you are interested in learning more about this role and what makes Lovesac unique!WHO we are? Here at Lovesac, our Lovesac Family...

  • Civil Engineering Technical Specialist 1

    1 week ago

    Cranberry Twp, United States GAI Consultants Full time

    GAI Consultants, Inc. is seeking a Technical Specialist 1 to work within our Civil and Environmental Business Sector. The successful candidate will enjoy working in a challenging, fast-paced, and team-oriented environment that will utilize their related experience to develop professionally and grow in today's global environment. This position is eligible for...

  • Behavior Technician

    1 month ago

    Clinton Twp, United States Integrated Autism Centers Full time $16 - $20

    We at Integrated Autism Center strive to provide quality of life along with the most effective forms of ABA in our practice. Our philosophy is centered around compassionate ABA with a focus on Natural Environment learning. We focus on developmental milestones and learning repertoires. We afford our learners’ the dignity and respect they deserve. We...

  • Assistant Showroom Manager

    1 month ago

    Clinton Twp, United States The Lovesac Company Full time

    Job Details Job Location Mall at Partridge Creek - Clinton Township, MI Position Type Full Time Education Level High School   Salary Range $20.00 - $24.00 Hourly Travel Percentage Up to 25% Job Shift Any Job Category Sales Description We LOVE that you are interested in learning more about this role and what makes Lovesac unique! WHO we are? Here at Lovesac,...

  • Assistant Showroom Manager

    1 month ago

    Clinton Twp, United States Lovesac Full time

    Job DetailsJob Location Mall at Partridge Creek - Clinton Township, MI Position Type Full Time Education Level High School Salary Range $20.00 - $24.00 Hourly Travel Percentage Up to 25% Job Shift Any Job Category Sales DescriptionWe LOVE that you are interested in learning more about this role and what makes Lovesac unique! WHO we are? Here at Lovesac, our...

  • PT Sales Associate

    3 months ago

    Clinton Twp, United States The Lovesac Company Full time

    Job Details Job Location Mall at Partridge Creek - Clinton Township, MI Position Type Part Time Education Level High School   Salary Range $15.00 - $16.00 Hourly Travel Percentage Negligible Job Shift Any Job Category Sales Description We LOVE that you are interested in learning more about this role and what makes Lovesac unique! WHO we are? Here at...

  • PT Sales Associate

    3 months ago

    Clinton Twp, United States Lovesac Full time

    Job DetailsJob Location Mall at Partridge Creek - Clinton Township, MI Position Type Part Time Education Level High School Salary Range $15.00 - $16.00 Hourly Travel Percentage Negligible Job Shift Any Job Category Sales DescriptionWe LOVE that you are interested in learning more about this role and what makes Lovesac unique! WHO we are? Here at Lovesac, our...

  • Civil Engineering Technical Specialist 1

    3 days ago

    Cranberry Twp, United States GAI Consultants Full time

    Description GAI Consultants, Inc. is seeking a Technical Specialist 1 to work within our Civil and Environmental Business Sector. The successful candidate will enjoy working in a challenging, fast-paced, and team-oriented environment that will utilize their related experience to develop professionally and grow in today's global environment. This position is...

  • Surg Tech 1 L&D Day

    4 weeks ago

    Clinton, United States CARLE Full time

    The Surgical Technologist provides clinical support in the delivery room and the operating room for the Obstetric patient. Duties may also include clerical support and activities related to personal care and hygiene needs of assigned age-specific population patient group under the direct supervision of a Registered Nurse. Facilitates communication with other...

  • Customer Service Representative

    6 months ago

    Clinton Twp, United States Mr Electric Full time

    Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Recognized by magazines among its "Franchise 500," Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and operated. Our...