Desktop Administrator

*Description*
This role is 100% on-site at the client site in downtown Bellevue for their walk-up service desk.
80% of the work can be done from the service desk. 20% of the work will be in-person support.
This client requires a formal dress-code: suit-and-tie, no visible tattoos/piercings.
*Company Information*
Our client is recognized as a global leader in the commercial vehicle, financial, and customer service fields.

*Requisition Summary*
The Desktop Administrator role is responsible for installing, maintaining, and supporting a Windows PC/Server infrastructure, effectively analyzing comprehensive processes to provide automated solutions, and making optimal decisions under pressure in a fast-paced environment. If you are eager to empower our client's business with innovative process improvements and have a proven record of excellence in IT operations, we have the perfect role for you
*Job Functions / Responsibilities*
Install, maintain, and support a PC/Server infrastructure including hardware and software.
Efficiently assist customers with system troubleshooting and provide effective resolutions.
Respond quickly, professionally, confidently, and accurately to executive requests.
Analyze existing IT operations and make recommendations for improvement and growth to continuously mature & automate the infrastructure.
Installation, configuration, and support of Microsoft, internal (proprietary), and other third-party applications to support enterprise business requirements.
Effective troubleshooting and appropriate procurement of specialized internal system components to resolve reported technical issues.
Assist with high-volume hardware deployments and general IT asset management. This includes, but is not limited to PC workstations, servers, iPhone devices, wireless scanners, kiosk stations, and more throughout North America and China.
Exhibit Versatile comprehension of IT Audio/Video equipment and support high-level meetings with different logistical requirements.
Ability to physically lift up to 30lb. of equipment (on occasion).
Actively participate with other teams to ensure proper control and process compliance.
Support resolution of Incident Report (IR) and Service Request (SR) IT tickets.
*Skills / Competencies*
Strong written & verbal communication skills with complimentary assertiveness to interact professionally with a diverse group of executives, managers, and subject matter experts.
Must be a quick multitasker and effectively rebalance shifting priorities as needed.
Proficiency using Microsoft Windows and Office suite applications.
Ability to comprehend global business requirements and dynamically adapt as needed.
Familiarity with cloud-based services including AWS, Azure, and Mobile Device Management.
Demonstrate a natural drive for results and positively influencing other peers.
Consistently use sound judgment & business acumen to produce logical solutions.
*Qualifications*
2 - 5 years of recent IT administration or similar work is desired.
Strong Technical knowledge of Windows 10, O365 suite & services, and Apple iOS.
Strong Microsoft Active Directory & SCCM skills desired.
Familiarity with cloud-based services including AWS, Azure, and Mobile Device Management.
Excellent interpersonal skills with a proven ability to effectively communicate and present technological information, details, findings and ideas to end-users, peers, and management.
Effective analytical ability to evaluate IT issues and deliver optimal responses & solutions.
Experience working in a team-oriented, collaborative environment with individually-assigned responsibilities and deliverables.
Must be a quick multitasker & be able to dynamically reprioritize your daily workload to accommodate changing requirements as required.
*Education*
Associate's degree required
Bachelor's degree in Informational Technology, Business Administration, or related disciplines preferred
CompTIA A+ & Network+ certifications, or related IT validation is desirable

*Once hired as an FTE, you have a full range of benefit options including:
Competitive salary and 401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off - Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short-and long-term disability program
Life and accidental death and dismemberment insurance
EAP services including wellness plans, estate planning, financial counseling and more
Global Fortune 500 company with a wide array of growth and development opportunities
Work alongside experienced goal-oriented colleagues recognized as experts in their field
*Additional Job Board Information*
Our client is an Equal Opportunity Employer/Protected Veteran/Disability. We value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. Additionally, this role is eligible for a full range of benefit options listed above.
*SkillD*
customer service, Windows 10, Active Directory, troubleshooting, desktop, helpdesk, phone support, password reset, imaging, Excel
*Top Skills Details*
Customer service, Windows 10, Active Directory, troubleshooting, desktop, help desk
*Additional Skills & Qualifications*
Need to be comfortable with working a Shift between: 7:00am -6:00pm M-F
White Glove Support is a major nice to have for this.
*Manager is looking for this person to be at PACCAR for long term. Hoping for a 4 year minimum.
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $28.00 - $34.00/hr.
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Bellevue,WA.
*Application Deadline*
This position will be accepting applications until Dec 6, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.