Systems Administrator

1 week ago


Columbia, United States Jacobs Full time

Come be a part of an exciting and ever-changing program that provides a comprehensive range of state-of-the-art solutions and hands-on assistance in designing, implementing, managing, and sustaining operations across various network environments for our customer. 


We provide an environment that fosters and supports innovation and valuing “outside-the-box” thinking to solve complex problems.  There are several training opportunities for team members that want to learn new technologies and stay current with their technical skillset.  We are a highly technical group and nurture growth, with a technical culture of cross-trained teammates with opportunities to develop additional skillsets.


Responsibilities: 

  • Maintains smooth operation of multi-user computer systems, including coordination with network and systems engineers. 
  • Monitors and manages system resources, including CPU usage, disk usage, and response times to maintain operating efficiency. 
  • Performs systems security administration functions, including creating user profiles and accounts on multiple networks. 
  • Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software. 
  • Interacts with users regularly.   
  • Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.  
  • Interact with customers to handle service inquiries and problems.  
  • Provide support to the implementation, troubleshooting and maintenance of IT systems. 
  • Distinguish isolated user problems from enterprise-wide application/system problems. 
  • Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Works within a JIRA ticketing environment. 
  • Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return.  
  • Analyze recurring problems, annotating, and initiates solutions for preventing reoccurrence.  
  • Work with systems and network engineers in implementing enterprise wide systems and technologies.
  • Ability to install and troubleshoot workstations, thin clients, applications, printers/scanners, phones, and various other IT equipment. 
  • Opportunities to work within both Windows and Linux environments.


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