Lead Case Manager

4 weeks ago


Butte, United States Global Organization Full time

Maximus currently has a Lead Case Manager opportunity with the Maximus Montana Employment and Training Project in Helena, MT. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services. Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.
Essential Duties and Responsibilities - Work with customers to access government sponsored programs and receive program services. -Interact with program participants on a regular, daily basis either in person or via mail. - Educate customers on program services and eligibility requirements. - Assist customers in multiple phases of the case management process, ranging from enrollment through the awarding of benefits and services. - Work with customers to meet and achieve program goals and maintain program services and eligibility. - Assist customers with acquiring services which facilitate program goals. - Follow up with customers to ensure their needs are met, questions and concerns are resolved. - Serve in a lead capacity, as needed, to coordinate and direct the work of lower-level staff, mentor and advise them, and handle complex or escalated issues.
- Must work onsite in Butte, MT. - Previous Maximus experience preferred. - Previous incumbent experience preferred.
Minimum Requirements: - High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.


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