Information Technology Project Coordinator

4 weeks ago

Marion, United States EPITEC Full time

JOB SUMMARY FOR TECHNICAL SPECIALIST:

  • Seeking a Technical Specialist with 3-5 years of experience leading an IT service or solutions team.
  • Must be local to Marion, NC

RESPONSIBILITIES FOR TECHNICAL SPECIALIST:

  • Deliver site IT services in line with quality, reliability and cost expectations.
  • Responsible for Margin Improvement Projects delivery.
  • Assigning daily job tasks, coordinating activities, planning work
  • Monitor site incident and request tickets to ensure they are resolved within SLA and that root cause is identified and addressed.
  • Ensure that critical site applications are available, patched, backed up and supported by business and IT owners.
  • Drive adoption of enterprise digital technologies, methodologies and solutions.
  • Own the roadmap for site reliability improvements and synchronize upgrades, patching and project efforts with site downtime windows.
  • Collaborate with supporting partners and IT teams including on site support, remote desktop support, TCS to maintain IT site reliability targets.
  • Develop and maintain site reliability targets that support the site's compelling business need (CBN).
  • Improve site digital literacy, organization change management and IT updates as required to support enterprise initiatives.

REQUIRED EXPERIENCE FOR TECHNICAL SPECIALIST:

  • 5 years of experience in manufacturing IT operations, preferably leading IT programs and projects or leading an IT service or solutions team within a site.
  • Bachelor's degree in Computer Science, Telecommunications, or related field preferred or relevant work experience.
  • Understanding of Industry 4.0 and connected devices in the manufacturing space.
  • IT software or hardware implementation experience.
  • Proven experience working across functions and levels to drive site level IT results.
  • Work in a multicultural and global environment.
  • Self-learner, self-starter.
  • Provide training and knowledge sharing.

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