International Admissions Representative

3 days ago

Tulsa, United States Oral Roberts University Full time
ABOUT ORU
Oral Roberts University is a Christian university located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered university, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to "stay" in their faith but to GROW in faith and to become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU.
OVERVIEW
The International Admissions Representative will manage recruitment efforts for recruiting international prospective students to ORU's on-campus programs. The International Admissions Representative will perform all recruitment and enrollment counseling functions necessary for the University to successfully accomplish its international enrollment goals annually.
RESPONSIBILITIES
  • Performs recruitment and enrollment counselor functions for the international territory of Asia & Europe, developing intentional and engaged relationships with prospective international students and their families. Works to assist prospective students with all aspects of their application, admission file, scholarships and financial guarantee, visa immigration process. Responds to all contacts received and initiates correspondence via e-mails, phone calls, text messages, online meetings, virtual events, social media, mailings, etc.
  • Tracks the success of marketing and recruitment efforts toward international students and their families. Analyzes and categorizes interest levels of inquires received, rating the quality and validity of interest levels from various resources, determining what defines a potentially high-yielding, high-interest prospect versus one that is not.
  • Utilizes Salesforce, ORU's CRM system, to track and record interactions with students. Uses other systems as required to manage student progress toward enrollment.
  • Contributes to the development of communication, marketing, and recruitment strategies in support of ORU's international goals.
  • Represents ORU undergraduate on-campus programs to international markets as assigned. Maintains a thorough knowledge of all ORU program options.
  • Manages travel itinerary to include conferences, churches, schools, alumni gatherings, ministry events and other assemblies that would be advantageous for recruitment. Covers assignment for the purpose of networking with leaders of organizations, attending fairs, schools and ministries. Serves as a guest speaker, discussing a variety of higher education topics including but not limited to scholarships, aspects of studying in an undergraduate, graduate or online program and particular financial concerns. Coordinates all travel, lodging and paperwork requirements, including preparation and proper filing of the travel requisition, airfare requisition, vehicle requisition, flight itinerary and trip reports.
  • Serves as a representative for undergraduate on-campus programs to international markets, as well as a knowledgeable connector for other University international programs; including but not limited to, graduate, online, non-credit, partnership, missions, study abroad, etc.
  • Utilizes social media, Zoom, WhatsApp, etc. where appropriate to foster relationships with prospects during the recruitment cycle, keep students informed about needed steps to enroll and succeed at ORU, as well as other pertinent University policies, happenings, etc. Conducts off-hour social media interactions with international prospects as needed.
  • Conducts research and personal development activities including attending seminars, and publication research keep abreast of international education interests, market changes, new opportunities etc.
  • Hosts online webinars and meetings for international students to promote ORU, enrollment steps and create connections as necessary.
  • Other special projects and administrative duties as assigned by the International Student Relations department leadership or University administration.
COMPETENCIES
Knowledge & Experience:
  • Bachelor's degree preferred.
  • Minimum of two years of international missions, recruiting, or sales experience.
  • Use and understanding of a customer relationship management (CRM) database to track and engage with international student leads.
  • Experience working in a fast paced and highly collaborative environment.
  • Experience in a selling environment with goals/targets is desirable.
  • Must have excellent organizational, oral, and written communication and customer service skills.
  • Experience in a selling environment with goals/targets is desirable.
  • Computer experience should include MS Office and database or lead generation software.
  • Must maintain a high level of confidentiality of information.
  • Maintains compliance with the Family Educational Rights and Privacy Act (FERPA) policy and its procedures.
Skills & Abilities:
  • Ability to fluently speak English is required. Highly desirable to also fluently speak Mandarin (China) and/or other local dialect representative of international territory region.
  • Must have excellent organizational, oral, and written communication skills. and customer service skills.
  • Must be highly proficient in MS Office and database or lead generation software.
  • Must maintain a high level of confidential information.
  • Must have the ability to effectively deal with individuals from a variety of cultural backgrounds.
  • Maintains compliance with the Family Educational Rights and Privacy Act (FERPA).
ADDITIONAL INFORMATION
Travel may be required, which could include overnight stays and international travel.

Hours of Work & Attendance:

As a general rule, 80% Hours are Monday - Friday 8:00am - 5:00pm. Requires employee to be available to work off hours 20% of time to engage with international student prospects.

Equal Employment Opportunity:

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.

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