Customer Service Specialist
3 weeks ago
Pay Rate – $23.47 – $28.16
Come Join us and Grow with our Family
At Mariani, we believe that family comes first We understand work is only part of what makes life rewarding. If you enjoy working in a flexible, respectful, collaborative environment where community members embrace change and seek continuous improvement, have a voice and can make a difference, we want to meet you
We are a 4th generation family owned, global, growing, and innovative company based in Vacaville, CA, driven by our vision to “Inspire Healthy Living.” We have tremendous respect for our planet and a commitment to do our part to leave it in better condition for future generations.
We value our employees and remain committed to the values that have kept us strong for over 115 years, leading with Mutual Respect. We work every day to provide real, whole, plant-based foods that make healthy snacking a little easier and a lot more delicious.
Key Responsibilities (Top 5-6)
- Total account coordination of international customer orders
- Manage Regulatory Compliance documentation for Export/Ocean shipping
- Order processing: Receiving POs, Accurate Order Entry, Invoicing, Credits, and Returns
- Manage complex customer situations promptly and professionally
- Flexible to a dynamic and fast paced work environment
- Frequent communication with internal departments and external customers
- 3+ Years of customer service experience
- Working knowledge of international ocean shipping
- Basic/Intermediate use of Microsoft Excel
- Excellent written and verbal communication skills
- Highly organized
- Fun Safety and Holiday celebratory events
- Emphasis on Growing, Learning & Developing
- Competitive Salary & Benefits - Mariani pays 100% of the deductible for medical benefits
- Health & Wellness Program for our Family of employees and their families
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