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[Japanese/English Bulingual] SAP User
2 months ago
• Client : Japanese trading company
• Working Location: Client onsite New York, NY 10016
• Working hours : 40 Hours per week
• Employment Type : Non-Exempt, Full-time
• Salary : $35 – 40 per hour
PRIMARY RESPONSIBILITIES:
- Provide accounting operation support to client users based on client’s instruction.
- Provide SAP S/4 HANA operation support to client users based on client’s provided manuals.
- Create and manage accounting operation related documents / manuals.
- Understand and follow client’s request and instruction
- Provide the support service at the service operation time, which is instructed by the client and/or company management.
- Be stand by at the client operation site before the service operation time start.
- Be at the client operation site with the clothes, which were instructed by the client and/or company management.
- Have a proactive communication with client and company management
- Understand requirements and instruction/company management and provide the service based on the requirements and instructions, including BYOD.
- Read and understand any company provided documents and training
- Submit company required report, attendance for requested meeting, training course
- Mentor and train new team members if necessary
- Follow team manager’s request/instruction to operate IT operation support team
- Very flexible mindset & challenging personality against sudden big change of request/workflow/rules/responsibility range/environment
- Toughness & strong motivation to complete heavy workload
- Strong motivation to reach out goals
- Strong attention to details with the ability to troubleshoot issues and provide resolution
- 1-2 years’ experience of ERP or accounting system operation support (S/4 HANA preferably)
- 2-3 years’ experience of user operation support
- 2-3 years’ experience of accounting operation support
- Microsoft Office (Outlook/Word/Excel/PowerPoint)
- ERP or Accounting system operation support knowledge (S/4 HANA preferably)
- Basic accounting knowledge
- English as required / Japanese as preferable
Client’s Office Site
PHYSICAL DEMANDS:
Hold and carry item, which is 20lbs, by walking.
TRAVEL:
I can go to both domestic and international business travel, and work after business hours including the weekend and national holidays if required.