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Admissions Advisor
2 months ago
Job Description:
The admissions advisor is responsible for the success of the outlines of the tasks, duties, and responsibilities of the daily inbound/outbound email and chat. Clarifying questions and doubts from the parents, teachers, and students using consultative sales skills.
Admissions Advisor Responsibilities:
- Demonstrating product knowledge and great consultative sales skills and being able to effectively close sales to meet/exceed sales (enrollment) goals.
- Answer Incoming Calls, Emails, and/or Chats according to established sales processes/policies
- Handle Inbound and Outbound calls to all customers utilizing consultative sales skills.
- Manage a pipeline of customers by following up according to sales contact strategy.
- Provide support and maintain relations with Envision by WorldStrides key partners and stakeholders.
- Provide high-quality customer service to Envision by WorldStrides partners and customers, as well as feedback between customers/stakeholders to ensure the success of the business
- Be an ambassador for who we are, what we do, and why we do it
Work Perks
- Fun & driven environment.
- Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.
- 10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start - accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
- Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
- Opportunities for paid and discounted travel.
- Flexible work schedule providing on-site, remote, and virtual office opportunities.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- Fitness Center and cafe onsite at select locations.
- Employee Assistance Program (EAP)
- Paid Parental, Caregiver, and Disability leave.
- Team Member Discount Program
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides` is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Vienna, VA; Salt Lake City, UTLocation: Hybrid (Monday and Friday WFH, Tues-Thursday in the office) in either Vienna, VA or Salt Lake City, Utah office.
- Exceptional consultative sales skills
- Strong written and verbal communication skills
- Proficient knowledge of MS Office products: Outlook, Word, and Excel; and ability to learn additional computer products to support business needs
- Strong keyboarding and computer skills
- Ability to work in a professional work environment
- Demonstrated initiative
- Must be extremely customer-oriented and a team player
- Solid customer service skills
- Strong attention to detail and ability to multitask
- At least 1+ years of sales experience with an emphasis on consultative sales
- Bachelor's degree preferred or equivalent of work experience
Not Eligible