Data Analyst

Job Summary

Lumos is looking for a dynamic and results-driven Data Analyst to join our finance and accounting team In this role, you'll play a key part in collecting, analyzing, and transforming data into actionable insights that drive business success. The ideal candidate will have a strong data-driven, business-focused mindset and expertise in data mining, cleansing, and visualization. You'll collaborate closely with finance leadership, as well as teams across business development, engineering, construction, and IT, to deliver high-quality, data-backed decisions that fuel innovation and growth. If you're passionate about turning data into impactful strategies, we'd love to hear from you

***Remote Position: East Coast Preferred***

Company Summary

Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio and Kentucky.

We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That's why we're building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things - the future. Because whatever the future holds, Lumos makes it faster.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can't be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That's why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there's no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We're passionate about our customers' experience. Their futures don't stand still, and neither do ours. We'll never stop reinventing ourselves to meet our customers' evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people's lives.

Essential Functions

• Support data integrity and normalization initiatives.
• Generate reports from multiple systems.
• Create Power BI dashboards to improve visibility and provide real-time analytics.
• Ensure data quality through tagging and quality assurance processes.
• Assist in developing reports and analysis.
• Manage master data, including creation, updates, and deletions.
• Design and maintain the reporting environment, including data sources, security, and metadata.
• Support the data warehouse by identifying and revising reporting requirements.
• Evaluate and implement new or upgraded software, supporting strategic decisions on new systems.
• Troubleshoot reporting database issues and reports.
• Assess changes and updates to source production systems.
• Anticipate future needs related to people, technology, budget, and business, and design solutions to meet those needs.
• Ensure data accuracy and deliverables by following comprehensive policies and processes.
• Perform other duties as assigned.
  

Knowledge, Skills, and Abilities Required

• Language Skills: Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and regulations. Skilled in writing reports, business correspondence, and procedure manuals. Capable of presenting information and responding to questions from managers, clients, and the public.
• Reasoning Ability: Ability to solve practical problems with limited standardization and interpret a variety of instructions in different forms (written, oral, diagram, or schedule).
• Experience in creating dashboards that use relevant data to inform decision-making.
• Strong problem-solving, quantitative, and analytical abilities.
• Ability to handle pressure, maintain respect for others, and take responsibility for actions.
• Proficient in the following tools/programs:
  
  • Excel, Word, and PowerPoint
  • Microsoft SQL Server
  • Power BI and Snowflake
  • Ability to quickly learn additional platforms as needed.
    
• Familiar with data mining principles, including mapping and collecting data from multiple systems (on-premises and cloud-based).
• Capable of synthesizing complex data, researching, and using intuition to complement data.
  

Other Experience & Requirements

• 1-3 years of experience in finance or accounting.
• 3-5 years of experience working with large datasets and reporting tools (Power BI, Tableau, or Einstein Analytics).
• Experience writing or updating scripts for data extraction and analysis.
• Proven background in BI and Analytics.
• Knowledge of industry standards is recommended; familiarity with agile development processes is a plus.
  

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have:

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off and 12 Paid Holidays / Personal Days.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life's challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.
  

At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

• Job Family
  Finance
  
• Pay Type
  Salary
  

• United States
• Virtual