Senior UX Designer

1 week ago

Clearwater, United States PODS Full time

PODS is revolutionizing the moving industry by building a new online experience that aligns with how modern customers want to manage their moves. Our goal is to empower customers to book, manage, and interact with their moving partners seamlessly through our digital platform, making their experience stress-free. As a Senior UX Designer, you'll play a crucial role in bringing this vision to life by crafting innovative digital experiences and enhancing existing ones to exceed customer expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Lead the design process from ideation to implementation:

o Develop a long-term UX vision and an annual roadmap that aligns with business goals.

o Translate concepts into user flows, wireframes, prototypes, and high-fidelity mockups using Figma, Framer, and Miro.

o Gather user feedback throughout the design process and iterate on designs accordingly.

· Champion user-centered design:

o Plan and conduct user research using various methods (usability testing, user interviews, card sorting, A/B testing, etc.).

o Analyze research data to understand user needs, behaviors, and pain points.

o Advocate for user needs within the product development process.

· Collaborate effectively with cross-functional teams:

o Work closely with product managers, engineers, and stakeholders across different departments (marketing, finance, IT, operations).

o Facilitate workshops and design sprints to foster collaboration and alignment.

o Communicate design decisions clearly and persuasively to stakeholders at all levels.

· Stay ahead of the curve:

o Keep up-to-date with the latest UX trends, design tools, and technologies.

o Contribute to the development and maintenance of design systems.

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

· User-centered design expertise: Demonstrated ability to apply user-centered design principles throughout the product development lifecycle.

· Strong visual and interaction design skills: Ability to create aesthetically pleasing and highly usable interfaces that meet user needs and business goals.

· Proficiency in design tools: Expertise in Figma, Framer, Miro, and other relevant design software.

· Excellent communication and collaboration skills: Ability to effectively communicate design decisions, articulate design rationale, and collaborate with cross-functional teams.

· Analytical and problem-solving skills: Ability to analyze user research data, identify user needs, and translate them into design solutions.

· Passion for creating great user experiences: A strong desire to deliver exceptional digital experiences that delight customers and drive business value.

JOB QUALIFICATIONS: Education & Experience Requirements

· 10+ years of experience as a UX Designer or Interaction Designer.

· Bachelor's or Master's degree in Human-Computer Interaction, Design, or a related field (or equivalent practical experience).

· A strong online portfolio showcasing your UX skills and experience with a focus on end-to-end user-centered design solutions across various platforms.

· Experience designing complex workflows and customer-facing retail products is highly desirable.

· Experience with design systems and pattern libraries is a plus.

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