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Lead Massage Therapist Concord
4 weeks ago
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Are you passionate about massage therapy and ready to take the lead? Hand & Stone Concord is expanding our team and seeking a dedicated Lead Massage Therapist to join our friendly atmosphere and serve our valued members and guests.
As a Lead Massage Therapist at Hand & Stone, you'll be at the forefront of our mission to provide exceptional service. Reporting directly to the General Manager, you'll work closely with spa leadership to drive the success of our massage department. Your role will involve achieving sales goals, supporting the growth of our therapists, and ensuring that every client experiences the highest standards of care.
What's in it for you?
Benefits package which includes Medical Insurance with a generous monthly employer contribution, Vision and Dental Insurance, Life Insurance, and Supplemental Insurance
401K with 5% company matching
Tips are paid out the same day - no waiting for your paycheck to get your tips
License renewal reimbursement
Hourly earnings include base-service rate, plus additional compensation for upgrades, enhancements, and gratuity
Earn a bonus every time you are mentioned in a 5-star Google Review
Paid Time Off
Service and Product discounts
Our beautifully appointment spas have fully equipped rooms, including heated lift tables, towel warmers, and all necessary linens, tools, and supplies
We provide continuing education and training opportunities to our Massage Therapists, investing in your professional growth and development, many training sessions are approved for CEUs Even our New Hire Training earns you 12 CEUs
AND MORE
What you'll do:
Partner with Spa Leaders to drive the massage business and overall program success
Achieve department sales and performance objectives through coaching and assessment of the team
Support retention and recruitment of Massage Therapists
Conduct standardized training for Massage Therapists
Foster the development and professional growth of Massage Therapists
Ensure compliance with licensing, insurance, and spa standards
Demonstrate and uphold World Class Client Experience (WCCE) standards
Collaborate with Spa Managers to address product and service issues
Attend training and coaching programs for professional development
Host department meetings and support the interview process for new candidates
What we're looking for:
Excellent communication and leadership skills
Goal-oriented mentality with a drive to succeed
Ability to analyze data and drive performance improvements
Detail-oriented with a focus on client experience and spa standards
Trustworthy, honest, and committed to professionalism
Must meet licensing and insurance requirements for massage therapy
Previous experience in a leadership role preferred
About FGG Spa, LLC
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first
We can’t wait to meet you Visit us in person at 8915 Christenbury Pkwy, Concord, NC 28027
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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