Technical Support Specialist
3 months ago
About the job Technical Support Specialist
Looking for a new opportunity to be excited about? Our client is an IT Managed Service Provider (MSP) supporting small and mid-size businesses in the Erie PA area. They are looking for a Technical Support Specialist to join their team.
The Technical Support Specialist position is right for you, if you...
- Would enjoy working with a wide variety of clients both onsite and remotely
- Have a strong desire to stay current with industry trends and emerging technologies
- Have a natural sense of urgency, follow-up skills and attention to detail
- Have exceptional communication skills and always maintain a positive and professional manner
- Excel at finding the root cause of issues and troubleshooting to resolution
- Have networking, infrastructure and server experience and looking for a new place to grow
- Responding to support requests, opening and resolving support tickets and addressing other client service requests.
- Provide technical expertise in IT infrastructure and network administration for multiple clients working both on-site and remotely
- Administer and maintain computer systems (PC and Mac), network infrastructure, VPN, backup solutions, and VoIP
- Configuration, installation and troubleshooting of hardware and peripheral components such as monitors, keyboards, and printers
- Management, configuration, and deployment of firewalls, switches and other networking equipment
- Monitor clients systems, troubleshoot issues, and provide strategic recommendations for optimal performance and continual uptime
- Plan and execute system upgrades, patches, and migrations with minimal operational disruption
- Communicate effectively with clients through scheduling work, providing status updates and solution progress
- Maintain cybersecurity best practices and keep current with industry trends and emerging technologies
- Create and update documentation related to projects, procedures and best practices
- Manage internal and external IT projects on scope and budget
- Perform other assigned duties as needed
- 4+ years of IT related experience
- Proven ability to setup, configure, and troubleshoot computing hardware and infrastructure components
- Microsoft 365 Administration experience
- General networking and network administration experience
- Experience with Windows PowerShell or other scripting knowledge, multifactor authentication, virtual networking, VoIP are preferred
- Demonstrated ability to provide exceptional client service
- Enthusiasm for working in a team environment
- Organized, detail-oriented and professional verbal and written communication skills
- Self-motivated, dependable and passionate about technology
- Certification (MCSE, MCSA, CCNA) a plus
- Managed Services Provider experience a plus
Benefits include Healthcare, 401K, PTO, mileage reimbursement.
-
Technical Support Specialist
4 days ago
Erie, Pennsylvania, United States Northwest LLC Full timeJob Summary:As a Contact Center Specialist at Northwest LLC, you will play a vital role in shaping our customers' experiences. Your primary responsibility will be to provide timely and effective support to our clients, addressing their inquiries, resolving issues, and ensuring their satisfaction.Main Responsibilities:Client Communication: Establish rapport...
-
Administrative Support Specialist
4 weeks ago
Erie, United States The Adecco Group Full timeAdecco is seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist in a mechanical/technical environment. This is a temporary position ideal for candidates with a mechanical or technical backg Support Specialist, Administrative, Support, Specialist, Mechanical, Business Services, Staffing
-
Administrative Support Specialist
2 weeks ago
Erie, United States The Adecco Group Full timeAdecco is seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist in a mechanical/technical environment. This is a temporary position ideal for candidates with a mechanical or technical backg Support Specialist, Administrative, Support, Specialist, Mechanical, Business Services, Staffing Learn More
-
Thermal Systems Specialist
2 weeks ago
Erie, Pennsylvania, United States Phoenix Technical Solutions Full timeJob OverviewWe are seeking a highly skilled Thermal Systems Specialist to join our team at Phoenix Technical Solutions in Erie, PA. As a key member of our engineering team, you will be responsible for the design, development, and implementation of thermal systems for our locomotives.You will work closely with cross-functional teams to ensure that our...
-
CICS Technical Operations Specialist
6 days ago
Erie, Pennsylvania, United States The Dignify Solutions LLC Full timeAbout the RoleAt The Dignify Solutions LLC, we are seeking an experienced CICS Technical Operations Specialist to join our team. This is a unique opportunity for a skilled professional to work on complex Mainframe systems and take their career to the next level.
-
Technical Administrative Assistant
4 weeks ago
Erie, Pennsylvania, United States Adecco US, Inc. Full timeAdecco US, Inc. seeks a highly organized and detail-oriented individual to fill the role of Administrative Support Specialist in a mechanical/technical environment. This temporary position is ideal for candidates with a mechanical or technical background who can perform administrative tasks, including data entry, tracking parts, and supporting warranty...
-
Technical Security Specialist
1 week ago
Erie, Pennsylvania, United States Erie Insurance Full timeJob DescriptionThe successful candidate will work at our Home Office in Erie, PA, providing specialized technical support to ensure the efficient operation and maintenance of all related advanced technical security systems. This includes card access, physical security, digital video systems, proprietary databases, and fire/life safety systems.
-
Product Development Specialist
1 day ago
Erie, Pennsylvania, United States Phoenix Technical Solutions Full timeKey ResponsibilitiesThe Design Engineer (DE) will work within defined parameters to make decisions and apply concepts to complex issues, providing direction and assistance to the engineering team as needed.Key tasks include:Documenting technical data generated by assigned projects consistent with engineering policies and procedures.Participating in technical...
-
Locomotive Systems Integration Specialist
3 weeks ago
Erie, Pennsylvania, United States Phoenix Technical Solutions Full timeAbout the RoleWe are seeking an experienced Locomotive Design and Assembly Engineer to join our team at Phoenix Technical Solutions.As a key member of our engineering department, you will be responsible for the technical execution of assigned projects in terms of scope, timely delivery, quality, and compliance.The ideal candidate will have a solid...
-
Production Support Specialist
1 week ago
Erie, Pennsylvania, United States Industrial Sales And Manufacturing Full timeJob Title: Production Support SpecialistThe Industrial Sales And Manufacturing team is seeking a highly skilled and experienced Production Support Specialist to join our production and manufacturing team. As a key member of our team, you will be responsible for providing essential support to ensure smooth and efficient manufacturing operations. This role...
-
Client Support Specialist
4 days ago
Erie, Pennsylvania, United States Graybar Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Support Specialist. In this role, you will serve as a primary point of contact for our customers, providing exceptional support and service to ensure their total satisfaction.Job ResponsibilitiesEnsure every customer interaction is top notch in...
-
Service Support Specialist
1 week ago
Erie, Pennsylvania, United States Modern Industries Full timeOverview of the Position:We are currently seeking a highly skilled Service Support Specialist to join our Heat Treat Division team. As a key member of our operations, you will be responsible for providing exceptional customer service and support to our clients. In this role, you will work closely with our team to ensure seamless execution of jobs and...
-
Enterprise Infrastructure Specialist
9 hours ago
Erie, Pennsylvania, United States PID LLC Full timeJob Title: Enterprise Infrastructure SpecialistEstimated Salary: $60,000 - $80,000 per yearJob OverviewWe are seeking an experienced Enterprise Infrastructure Specialist to join our team at PID LLC. As a key member of our IT department, you will be responsible for providing technical support and services to ensure the smooth operation of our enterprise...
-
Clinical Crisis Support Specialist
3 weeks ago
Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timeJob OverviewWe are seeking a highly motivated Clinical Crisis Support Specialist to join our team at UPMC Western Behavioral Health. This is an exciting opportunity for individuals who want to make a difference in the lives of others.
-
Mechanical Engineer for Thermal Systems Design
2 weeks ago
Erie, Pennsylvania, United States Phoenix Technical Solutions Full timeJob DescriptionWe are seeking a Mechanical Engineer to join our team at Phoenix Technical Solutions in Erie, PA. This position is responsible for the technical aspects of assigned projects, focusing on piping and fluid-carrying connections for cooling and lubrication systems.The successful candidate will have end-to-end product ownership, planning, managing,...
-
Healthcare Support Specialist
4 days ago
Erie, Pennsylvania, United States UPMC Full timeAs a Healthcare Support Specialist at UPMC, you will play a critical role in supporting our occupational therapy team to deliver exceptional patient care. With a strong focus on teamwork and collaboration, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.The estimated salary for this position is $60,000 -...
-
Erie, Pennsylvania, United States Gannon University Full timeJob Title: Administrative Support Specialist for Higher EducationAbout the Role:">Gannon University seeks an experienced administrative professional to support the School of Education. As an Administrative Support Specialist, you will provide vital assistance in a fast-paced office environment.">Key Responsibilities:">">Prepares and edits official documents,...
-
Supportive Care Specialist
5 days ago
Erie, Pennsylvania, United States Sevita Full timeSevita is a leading provider of home and community-based specialized health care. We believe that every individual deserves to live a full, more independent life. Our mission-driven team creates relationships that motivate us all every day.About the RoleThis Supportive Care Specialist role offers a rewarding opportunity to help people grow, learn, and live...
-
Administrative Support Specialist
4 weeks ago
Erie, Pennsylvania, United States Gannon University Full timeJob OverviewGannon University seeks an experienced Administrative Support Specialist to provide high-level administrative support to the School of Education. This is a fantastic opportunity for a motivated and organized individual to join our team in Erie, PA.
-
Fiber Optics Customer Support Specialist
1 week ago
Erie, Pennsylvania, United States Velocity Network Full timeJob OverviewWe are seeking a skilled Fiber Optics Customer Support Specialist to join our team at Velocity Network. In this role, you will be responsible for providing exceptional customer service and sales support through inbound and outbound calls.