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Intake Coordinator

4 months ago

Salem, United States Interim HealthCare Full time

Interim HealthCare is hiring an Intake Coordinator for our Salem, VA office. Our Monday - Friday 8:00 am - 5:00 pm; no weekends.

We are looking for an energetic outgoing person who can communicate with patients/clients and family regarding arrangements for the initiation of care/services.

  • Verifies insurance benefits and follow up authorizations for services. (SN, PT, OT, ST, MSW & HHA)
  • Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.
  • Receives and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services.
  • Completes intake screening including obtaining, documenting, and analyzing all required information to make a preliminary admission decision.
  • Receives and logs referrals. Prepares reports and responses to inquiries. Provides telephonic contact and system data entry for customers seeking care/services.
  • Collects and enters customer information into the management information system.

Education & Experience Requirements:

  • High school diploma or GED
  • Two years prior relevant experience.
  • Excellent communication and interpersonal skills.
  • Demonstrated helpful, courteous, and outgoing approach.
  • Ability to work in a team environment.
  • Knowledge and experience in Microsoft Excel, Microsoft Word required.

Company Overview

Interim HealthCare is America's leading provider of home care, and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.

If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country.