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Maintenance Technician

2 months ago

Provo, United States Redstone Residential Full time
Maintenance Technician

CLASSIFICATION: Full-time, Non-Exempt Hourly

COMPENSATION: $20 Per hour

POSITION SUMMARY: The Maintenance Technician is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.
  • Health, Vision, and Dental Insurance
  • 401(k) plan with up to 6% match
  • Rent discount if living on-site
  • 15 Days of PTO and 10 paid holidays
  • Paid parental leave
  • Continued education program
  • Employee Assistance Program
TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 30,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S Our conventional housing portfolios are seeing rapid expansion and we were listed as one of the Top Workplaces in Utah in 2021 and 2022.

Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service. The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:
  • We Are Believers
  • We Earn and Cultivate Trust
  • We Communicate Authentically
  • We Stay on The Course
  • We Embrace and Affect Change
  • We Strive for Excellence
RESPONSIBILITIES:
  • Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
  • Assist with basic repairs and other general maintenance duties.
  • Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
  • Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
  • Ensure that the property is free of trash, debris and animal waste.
  • Ensure that the grass and landscaping are well maintained, including the watering of flowers.
  • Ensure the best possible appearance of each apartment prior to new resident move-in.
  • Oversee apartment turnovers.
  • Communicate with Maintenance Supervisor or Property Manager any problems with maintenance or curb appeal that requires further attention.
  • Respond appropriately to emergencies, according to policies and procedures.
  • Ensure understanding and compliance with all policies and procedures.
  • Contribute to resident satisfaction by ensuring that customer's expectations are met or exceeded.
  • Participate in Redstone training as required.
QUALIFICATIONS :
  • Several years of relevant industry experience; property management experience a plus
  • HVAC certified
  • Must have excellent customer service skills, strong attention to detail and basic maintenance skills
  • Working knowledge of pool service/maintenance required
  • Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts