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Retail Account Assistant

1 month ago

Minneapolis, United States Retail Merchandising Services Full time

Retail Merchandising Services (RMS), based in Brooklyn Park, MN, specializes in providing product merchandising services within retailers throughout the US. We are growing and adding a Retail Account Assistant to our team If you love retail like we do, have an eye for detail and want to be a part of a growing business then please keep reading

Duties:

  • Answers all service questions from office staff and field reps submitted via the web, email and phone
  • Send appropriate service documents etc. to our partners weekly
  • Review and respond to time approval requests from our Field Merchandising Reps
  • Assist with weekly review of submitted rep photos and service reports, reviewing rep comments and following up when needed
  • Review rep comments and related questions received respond in a timely manner
  • Qualified candidates will have an associate degree or a minimum of 2-4 years previous experience in retail or office environment.
  • Strong understanding of retail best practices, procedure and systems are essential.
  • Candidates must possess strong organizational skills coupled with the ability to manage multiple high priority initiatives simultaneously. Additionally, outstanding analytical abilities and a dedication to continuous improvement through technology and process are essential.
  • Strong business communication abilities, including written, verbal and presentation are critical to this position, in addition to being very detail oriented and possessing an expertise in Microsoft Office programs such as Word, Excel and PowerPoint.

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