Sr PR Manager, Consumer Bank

4 weeks ago


Cincinnati, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

The Sr PR Manager will promote Fifth Third's consumer banking strategy and leadership and protect and defend its reputation. This individual will focus on proactive and reactive media relations, crisis and issues preparedness and management, thought leadership and special projects for Consumer. The role reports directly to the Head of Corporate Communications.Essential Duties and Responsibilities
  • Develop and implement strategic external communications plans for Fifth Third's Consumer Bank, including the retail branch network, mortgage and auto finance.
  • Proactive media relations: identify opportunities to build awareness of Consumer strategy, objectives and leadership with earned media coverage.
  • Reactive media relations: protect and defend Consumer's reputation by navigating complex situations.
  • Build and maintain relationships with key reporters across top tier and trade publications, including print and broadcast media.
  • Identify the course of action that efficiently balances strategy and execution, collaborate to implement solutions, and focus on delivering effective communications solutions that elevate the Consumer banking segment.
  • Crisis communications: prepare materials and implement strategies to manage a crisis. Always come with a recommendation and a proposed solution that puts the firm in a position of strength.
  • In collaboration with the full PR team, create a holistic award strategy for Consumer leadership to highlight key accomplishments. Prepare and execute award submissions.
  • Lead Consumer PR for special projects as they arise, including but not limited to litigation defense and other business matters requiring strategic communications support.
  • Seek to understand and navigate every situation to realize the best outcome for the company.
  • Collaborate with leadership and peers to support business objectives, ensuring alignment with existing priorities and standard processes.
  • Plan, edit, and create content for a variety of external communications channels, leadership presentations, newsletters, key messages / scripts, speeches, video, among other work products.
  • Review and analyze available metrics/data to discover trends and make informed recommendations.
  • Build and maintain cross-functional relationships across the company.
  • Continually integrate new technology and best practices to increase impact and efficiency, internally and externally.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Bachelor's degree in public relations, communications or journalism; graduate degree or APR accreditation preferred.
  • Minimum 10 years' experience in public relations and media relations, including experience as on-the-record spokesperson with media.
  • Experience working in the financial services industry preferred.
  • Exceptional research, writing, editorial and verbal communication skills, with demonstrated ability to communicate complex or technical information internally and externally.
  • Skilled strategist who also understands the nuances and tactics of the public relations profession.
  • Ability to manage complex projects in a fast-changing, matrixed environment.
  • Understanding of evolving communications trends.
  • Strong executive presence and high emotional intelligence.
  • Experience working directly with executive leadership.
  • Proven strategic agility and collaboration.
  • Ability to understand and conceptualize specific ideas and theories.
  • Adept time management and responsiveness skills.
  • Must be able to exercise sound judgment independently.
  • Must have the ability to handle conflicts and successfully manage multiple projects concurrently.
  • Proven attention to detail and quality of work.
  • Fluency with Office 365 including Word, Excel, PowerPoint; Microsoft Outlook, Teams, SharePoint and Stream applications.
Sr PR Manager, Consumer Bank LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.



  • Cincinnati, United States Fifth Third Bank Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the execution of highly complex financial analysis and business improvement of all key areas within the Bancorp. Serve as financial leader to all...


  • Cincinnati, United States Fifth Third Bank Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the execution of highly complex financial analysis and business improvement of all key areas within the Bancorp. Serve as financial leader to all...


  • Cincinnati, United States Fifth Third Bank, N.A. Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Leadership role with accountability to identify, design and implement Lean Six Sigma activities to achieve break-through goals, with focus on improved customer experience...


  • Cincinnati, Ohio, United States U.S. Bank. Full time

    We're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative, and successful financial institutions, and have consistently been recognized as one of the world's Most Admired Companies. With a diversified business mix and industry leading...


  • Cincinnati, United States Federal Home Loan Bank Full time

    Sr. Quantitative Risk Analyst - Model Risk General Summary: Independently leads and assists activities related to managing and mitigating model risks, by independently performing validations, monitoring governance, and providing guidance and expertise related to models used by the Bank. The Senior Analyst collaborates with various stakeholders to ensure the...


  • Cincinnati, United States Federal Home Loan Bank Full time

    Sr. Quantitative Risk Analyst - Model Risk General Summary: Independently leads and assists activities related to managing and mitigating model risks, by independently performing validations, monitoring governance, and providing guidance and expertise related to models used by the Bank. The Senior Analyst collaborates with various stakeholders to ensure the...

  • Consumer Banker II

    2 days ago


    Cincinnati, United States First Financial Bancorp Full time

    We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking...

  • Consumer Banker II

    1 day ago


    Cincinnati, United States First Financial Bancorp Full time

    We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking...


  • Cincinnati, United States Forcht Bank Full time

    BE HAPPIER IN YOUR CAREER As an 8-time winner of Best Places to Work (in Kentucky), we understand the importance of creating a workplace culture that gives our bankers a purpose each and every day.That purpose is to find unique ways to deliver our brand of happier banking service to customers and other employees.We're looking for self-starters,...


  • Cincinnati, United States Forcht Bank Full time

    BE HAPPIER IN YOUR CAREER As an 8-time winner of Best Places to Work (in Kentucky), we understand the importance of creating a workplace culture that gives our bankers a purpose each and every day.That purpose is to find unique ways to deliver our brand of happier banking service to customers and other employees.We're looking for self-starters,...

  • Consumer Banker I

    1 week ago


    Cincinnati, United States First Financial Bancorp Full time

    Description Essential Functions/Responsibilities Perform necessary functions necessary to open accounts, perform maintenance. Run a Teller drawer as deemed necessary by management Support client engagement through active calling, client conversations, and follow up. Daily activities that align with The First Financial Bank Experience (FFB...


  • Cincinnati, United States Federal Home Loan Bank Cincinnati Full time

    Sr. Credit and Financial Analyst General Summary: Assesses, monitors, measures, analyzes, validates, and reports on credit risk activities related to the Bank's Advance program, investment activities, and the Mortgage Purchase Program. Prepares complex analyses of the financial strength and performance of all credit related counterparties of FHLB of...

  • Compliance Director

    1 week ago


    Cincinnati, United States Fifth Third Bank Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the continued development and implementation of the Bancorp's compliance programs and management of the related Compliance Managers and teams, including...

  • Compliance Director

    17 hours ago


    Cincinnati, United States Fifth Third Bank Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the continued development and implementation of the Bancorp's compliance programs and management of the related Compliance Managers and teams, including...


  • Cincinnati, United States Federal Home Loan Bank Full time

    Sr. Business Intelligence Reporting Analyst General Summary: Designs, builds, implements, and produces dashboards utilizing financial data and analyses. Sources, collects, analyzes, and visualizes data to provide insights that support operations, analyses, and decision-making processes within the ERM department and the Bank. Works closely with staff to...


  • Cincinnati, United States Federal Home Loan Bank Full time

    Sr. Business Intelligence Reporting Analyst General Summary: Designs, builds, implements, and produces dashboards utilizing financial data and analyses. Sources, collects, analyzes, and visualizes data to provide insights that support operations, analyses, and decision-making processes within the ERM department and the Bank. Works closely with staff to...


  • Cincinnati, United States UC Health Full time

    Job Description UC Health is hiring a Full-Time Marketing Manager for the Marketing and Communications Department. The Manager of Advertising & Consumer Marketing will work in coordination with the Director of Marketing & Brand Growth to enhance UC Health's brand visibility, relevance, market share, and ultimately drive new patient acquisition. This position...


  • Cincinnati, United States Cincinnati Police Federal Credit Union Full time

    Job DescriptionJob DescriptionBrief Summary of Position:This position will assist in the development of a comprehensive loan training program and assist in training new loan personnel. Provide ongoing loan training to current loan personnel.Thoroughly underwrite loan applications for decisioning that upholds COPFCU underwriting guidelines with considerable...


  • Cincinnati, United States Cincinnati Police Federal Credit Union Full time

    Job DescriptionJob DescriptionBrief Summary of Position:This position will assist in the development of a comprehensive loan training program and assist in training new loan personnel. Provide ongoing loan training to current loan personnel.Thoroughly underwrite loan applications for decisioning that upholds COPFCU underwriting guidelines with considerable...


  • Cincinnati, United States Federal Home Loan Bank Cincinnati Full time

    Sr. Business Intelligence Reporting Analyst General Summary: Designs, builds, implements, and produces dashboards utilizing financial data and analyses. Sources, collects, analyzes, and visualizes data to provide insights that support operations, analyses, and decision-making processes within the ERM department and the Bank. Works closely with staff to...