Registration Training Specialist
1 week ago
Summary: The incumbent will be responsible for providing training needs analysis, developing training courses and materials, and delivering training programs for both for all Baystate employees requiring skills in registration, check-in functions and customer service in select settings. Conducts quality monitoring, and coaches employees for improved performance. Completes skills assessments and assist Training Specialist II or Manager in creating training developmental plans. Participates in assigned special projects and implementations. Facilitates group and individual training sessions. Demonstrates platform and facilitation skills and techniques utilizing a variety of methods including seminars, case methods and role play. Completes training assessments. Designs courses, develops training modules, schedules and conducts training sessions. Assesses effectiveness of training. Maintains training materials to ensure that they are current and the methods are contemporary. Job Responsibilities: 1) Supports the application training needs of Baystate Health personnel performing scheduling and registration activities. Develops training materials and conducts regular classes in applications supporting these activities 2) Collaborates with Professional and Organizational Development to create and conduct customer-service focused sessions 3) Supports health system registration, scheduling, check-in, operations associate, admitting personnel in all aspects of training. Conducts and coordinates mentor program. Develops materials and conducts department-wide in-services. Conducts specialized and/or specific registration system training for staffs across Baystate Health as requested . 4) Assists Training Specialist II and/or Manager in analyzing departmental quality assurance results and develops appropriate training to improve performance. Coaches for improved customer service. Provides constructive feedback to improve performance. Collaborates with cost center manager to identify any deficiencies in skills and create developmental plans 5) Participates in assigned projects and implementations. Duties may include data collection, testing, training, and providing go-live support to the end users. Supports departmental management in process redesign activities for our internal customers. Provides consultative expertise for process analysis and training initiatives, including projects in other departments where their expertise may be required. Provides testing and training support to Information Services for implementations of new applications or upgrades of registration and scheduling systems. Participates in interdepartmental initiatives for quality improvement. When assigned, acts as project lead to ensure project team training goals and objectives are met 6) Develops training courses and materials. Ensures training materials are current. Proficient in development of web-based training module. 7) Conducts regular classroom training in all systems and related subjects required for registration and check-in functions including but not limited to: Envision, Patient Registration, CB (check-in), Insurance Concepts, DaVinican, Health Pay 24, Surginet (check-in),E-Signature, First Net, First Net Downtime, Label & Wristband, Allscripts. 8) Participates in assigned projects and implementations. As directed, may act as project lead. Application implementations or upgrades. Access call-processing implementations. Integrated testing. Interdepartmental quality initiatives/ redesign projects. 9) Other duties as assigned Required Work Experience: 1) Minimum 3 - 5 year experience in registration systems Preferred Work Experience: 1) Working knowledge of insurance, managed care, Medicaid and Medicare regulatory requirements 2) Working knowledge and experience using Cerner Invision and Cerner Rev Cycle Registration Platforms. Skills and Competencies: 1) Excellent knowledge of Word, Excel and registration experience 2) Team Player, Commitment, Flexibility, Problem Solving, Communication, Service Excellence, Organizational Awareness You Belong At Baystate At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. Education: GED or HiSET (Required) Certifications: Driver License - Other Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Ab out Baystate Health Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield
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Registration Training Specialist
1 week ago
Springfield, United States Baystate Health Full time**Summary:** The incumbent will be responsible for providing training needs analysis, developing training courses and materials, and delivering training programs for both for all Baystate employees requiring skills in registration, check-in functions and customer service in select settings. Conducts quality monitoring, and coaches employees for improved...
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Registration Training Specialist R31513
1 week ago
Springfield, United States Baystate Health Full time**Category(s)**: Education, Employee Training **Full Time / Part Time**: Full-Time **Shift**: First **Summary**: The incumbent will be responsible for providing training needs analysis, developing training courses and materials, and delivering training programs for both for all Baystate employees requiring skills in registration, check-in functions and...
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Registration Training Specialist_
4 hours ago
Springfield, United States Baystate Health Full time**Summary:** The incumbent will be responsible for providing training needs analysis, developing training courses and materials, and delivering training programs for both for all Baystate employees requiring skills in registration, check-in functions and customer service in select settings. Conducts quality monitoring, and coaches employees for improved...
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Registration Specialist II
2 weeks ago
Springfield, Illinois, United States CoxHealth Full timeThe Registration Specialist II is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registrat Registration, Specialist, Healthcare, Education
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Registration Specialist II
3 weeks ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment 5x Modern Healthcare Best Places to Work America’s Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023 – Forbes Greatest Workplace for Women 2023 - NewsweekBenefits Robust, fully customizable benefits package including Medical/Vision/Dental and more! No cost eCare...
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Registration Specialist
1 month ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment5x Modern Healthcare Best Places to workAmerica’s Greatest Workplaces 2023 – NewsweekBest Employers for New Grads 2023- ForbesGreatest Workplace for Women 2023 - NewsweekBenefits Robust, fully customizable benefits package including Medical/Vision/Dental and more!No cost eCare visitsEmployer-provided mental health...
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Registration Specialist
4 weeks ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment5x Modern Healthcare Best Places to workAmerica’s Greatest Workplaces 2023 – NewsweekBest Employers for New Grads 2023- ForbesGreatest Workplace for Women 2023 - NewsweekBenefits Robust, fully customizable benefits package including Medical/Vision/Dental and more!No cost eCare visitsEmployer-provided mental health...
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Registration Specialist
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Springfield, United States CoxHealth Full timeSummary * Best in Class Work Environment * 5x Modern Healthcare Best Places to work * America's Greatest Workplaces 2023 - Newsweek * Best Employers for New Grads 2023- Forbes * Greatest Workplace for Women 2023 - Newsweek * Benefits * Robust, fully customizable benefits package including Medical/Vision/Dental and more! * No cost eCare visits *...
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Registration Quality-Training Coordinator
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Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment5x Modern Healthcare Best Places to workAmerica’s Greatest Workplaces 2023 – NewsweekGreatest Workplace for Women 2023, 2024 – Newsweek Greatest Workplaces for Diversity 2024 – NewsweekBest Employers for New Grads 2023 – Forbes Best Employers by State – Missouri – 2023 – Forbes Benefits Robust, fully...
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Registration Specialist
1 month ago
Springfield, United States CoxHealth Full timeSummary * Best in Class Work Environment * 5x Modern Healthcare Best Places to work * America's Greatest Workplaces 2023 - Newsweek * Best Employers for New Grads 2023- Forbes * Greatest Workplace for Women 2023 - Newsweek * Benefits * Robust, fully customizable benefits package including Medical/Vision/Dental and more! * No cost eCare visits *...
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Central Registration Specialist
3 weeks ago
Springfield, United States Center for Human Development, Inc. Full timeThe Central Registration Specialist is the person of first contact by community agencies, clients, and internal staff to register clients to CHD, verify insurance benefits, and schedule intake appointments for outpatient and psychiatric services. This position works on-site **Monday - Friday, 9am - 5pm** at the Corporate CHD office. Bilingual...
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Registration Specialist
2 days ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment5x Modern Healthcare Best Places to workAmerica’s Greatest Workplaces 2023 – NewsweekGreatest Workplace for Women 2023, 2024 – Newsweek Greatest Workplaces for Diversity 2024 – NewsweekBest Employers for New Grads 2023 – Forbes Best Employers by State – Missouri – 2023 – Forbes Benefits Robust, fully...
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Registration Specialist
5 days ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment5x Modern Healthcare Best Places to workAmerica’s Greatest Workplaces 2023 – NewsweekGreatest Workplace for Women 2023, 2024 – Newsweek Greatest Workplaces for Diversity 2024 – NewsweekBest Employers for New Grads 2023 – Forbes Best Employers by State – Missouri – 2023 – Forbes Benefits Robust, fully...
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Registration Coordinator
3 weeks ago
Springfield, United States Springfield Hospital, Inc Full timeDescription: The Registration Coordinator will: - Communicate effectively verbally and in writing with all internal and external customers. - Contribute to a pleasant and cooperative team environment. - Cross train in all registration areas. - Accurately and expeditiously register patients. - Demonstrate dependability and flexibility with work...
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Registration Specialist
2 months ago
Springfield, United States CoxHealth Full timeHas a basic working knowledge of all office (unit) functions and is responsible for facilitating communication and completing work assignments pertaining to general behaviors listed below. Job Requirements Education Required: High school diploma or e Registration, Specialist, Emergency, Department, Healthcare
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Registration Specialist I
1 month ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment * 5x Modern Healthcare Best Places to work * America's Greatest Workplaces 2023 - Newsweek * Best Employers for New Grads 2023- Forbes * Greatest Workplace for Women 2023 - Newsweek Benefits * Robust, fully customizable benefits package including Medical/Vision/Dental and more! * No cost eCare visits *...
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Registration Specialist I
4 weeks ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment * 5x Modern Healthcare Best Places to work * America's Greatest Workplaces 2023 - Newsweek * Best Employers for New Grads 2023- Forbes * Greatest Workplace for Women 2023 - Newsweek Benefits * Robust, fully customizable benefits package including Medical/Vision/Dental and more! * No cost eCare visits *...
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Registration Specialist I
2 weeks ago
Springfield, Missouri, United States CoxHealth Full timeSummaryBest in Class Work Environment 5x Modern Healthcare Best Places to work America's Greatest Workplaces Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women NewsweekBenefits Robust, fully customizable benefits package including Medical/Vision/Dental and more No cost eCare visits Employer-provided mental health services for...
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Registration Coordinator
4 weeks ago
Springfield, United States Springfield Hospital Full timeJob Type Part-timeDescriptionThe Registration Coordinator will:Communicate effectively verbally and in writing with all internal and external customers. Contribute to a pleasant and cooperative team environment. Cross train in all registration areas. Accurately and expeditiously register patients. Demonstrate dependability and flexibility with work schedules...
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Registration Coordinator
1 month ago
Springfield, United States Springfield Medical Care Systems Full timeApply Job Type Part-time Description The Registration Coordinator will: * Communicate effectively verbally and in writing with all internal and external customers. * Contribute to a pleasant and cooperative team environment. * Cross train in all registration areas. * Accurately and expeditiously register patients. * Demonstrate dependability and...
