Assistant General Manager

2 weeks ago

Valdosta, United States Hardee's Full time

The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE's Core Values. The AGM assists in ensuring compliance with company standards in all areas of operations including product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by assisting the GM in actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales and Profit.

ESSENTIAL FUNCTIONS
May perform any or all of the following duties:

  • Demonstrate CKE's Core Values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes.
  • Executes the Performance Management process consistently to ensure employees are set up for success and held accountable.
  • Partners with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements.
  • Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking.
  • Ensures proper supervision of restaurant through ongoing examination of station and customer activities.
  • Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends.
  • Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards.
  • Coaches, drives excellence, and recognizes and assists the GM in holding all shifts accountable around core operational procedures using company systems.
  • Assists the GM in creating schedules and completing inventory orders. Completes these tasks when the GM is absent or on vacation.
  • Ensures that food safety standards are met through direct observation while running shifts or when present in the restaurant.
  • Partners with the GM to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
  • Partners with the GM to analyze sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets.
  • Communicates effectively with all levels of internal and external contacts (i.e. team members, guests, vendors, visitors).
  • Takes the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently.
POSITION QUALIFICATIONS/CORE COMPETENCIES
  • High school diploma /General Educational Development (GED) required, associate degree or higher preferred.
  • Minimum of one year experience in restaurant operations or equivalent combination of education and experience.
  • Proficient working knowledge of Microsoft Office applications.
  • Must be able to work a flexible schedule including days, nights, and weekends.
  • May be required to travel to other locations, e.g., assist in other restaurants, bank, meetings as business dictates.
  • Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant.
  • Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations.
  • Developing Talent- Creates an environment in which people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth.
  • Execution Excellence- Strives to be "Best in Class" in running superior operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience.
  • Accountability- Holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools.
WORK ENVIRONMENT Fast paced environment working with kitchen equipment in tight quarters.

PHYSICAL DEMANDS
  • Requires constant movement in and around all areas of the restaurant.
  • Ability to stand/walk constantly and for extended periods of time.
  • Ability to reach overhead, bend, and stoop frequently and repetitively.
  • Ability to work in a warm environment near grills, ovens, and vats.
  • Able to lift 20 lbs. or more repetitively on a regular basis and up to 50 lbs. on occasion.
  • Work with various cleaning products


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • General Manager

    2 weeks ago

    Valdosta, United States JF Fitness Crunch Fitness Corporate Full time

    Club Role - General Manager (GM) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The General Manager (GM) is responsible for ensuring members and prospects receive the highest quality of service and facilities....

  • General Manager

    2 weeks ago

    Valdosta, United States Arbys Full time

    Job DescriptionWe’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you’re in the right place if you’re here for: Weekly Pay Bonus...

  • General Manager

    2 months ago

    Valdosta, United States Arbys Full time

    We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you’re in the right place if you’re here for:  Weekly...

  • Assistant Store Manager

    4 weeks ago

    Valdosta, Georgia, United States RaceTrac, Inc. Full time

    Job Description:The Assistant Store Manager is responsible for supporting the General Manager in overseeing the day-to-day operations and sales of a high-volume convenience store retail outlet.This individual assists the General Manager in leading and supervising a team of employees, as well as driving profitability, developing people, and providing the...

  • Restaurant General Manager

    4 weeks ago

    Valdosta, Georgia, United States Zaxby's Full time

    Overview:Zaxby's is seeking a highly skilled General Manager to lead our team and drive business growth.Key Responsibilities:Ensure exceptional guest experiences and maintain high-quality service standards.Manage staffing levels, provide training, and delegate tasks effectively.Plan and execute shift assignments, maintain cleanliness, and control...

  • Assistant Store Manager

    2 weeks ago

    Valdosta, United States Buff City Soap Franchise Full time

    Assistant Store Manager (Assistant Makery Manager) Full Time-Manager Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Buff City Soap Products are fresh. Made in each soap makery daily. With ingredients you can pronounce. We are currently accepting...

  • General Manager

    4 weeks ago

    Valdosta, Georgia, United States Dyne Operating LLC Full time

    About the JobWe are seeking a highly skilled and experienced General Manager to lead our Tropical Smoothie Cafe team. As a General Manager, you will be responsible for driving sales, managing expenses, and delivering unparalleled hospitality to our customers.Key ResponsibilitiesLead and develop a high-performing team to achieve sales goals and maintain high...

  • Restaurant Assistant Manager

    4 minutes ago

    Valdosta, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    3 days ago

    Valdosta, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    16 hours ago

    Valdosta, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Restaurant Assistant Manager

    1 month ago

    Valdosta, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    3 days ago

    Valdosta, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    3 days ago

    Valdosta, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    3 days ago

    Valdosta, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    2 days ago

    Valdosta, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    4 minutes ago

    Valdosta, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    1 month ago

    Valdosta, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    2 days ago

    Valdosta, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...

  • Assistant Manager

    2 weeks ago

    Valdosta, United States Surcheros Fresh Mex Full time

    We believe exceptional people drive exceptional results. The Manager role for a Surcheros restaurant is an incredible opportunity to anchor or boost your career. We are seeking motivated Managers with excellent interpersonal and business management skills. Most importantly, is the ability to build and lead a high-performance team that works well together to...

  • Assistant Manager

    2 weeks ago

    Valdosta, United States Surcheros Fresh Mex Full time

    We believe exceptional people drive exceptional results. The Manager role for a Surcheros restaurant is an incredible opportunity to anchor or boost your career. We are seeking motivated Managers with excellent interpersonal and business management skills. Most importantly, is the ability to build and lead a high-performance team that works well together to...