Medical Support Assistant

4 weeks ago


Fort Meade, United States US Army Full time

Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: US ARMY MEDICAL DEPARTMENT ACTIVITY KIMBROUGH AMBULATORY CARE CENTER MENTAL HEALTH FAMILY ADVOCACY SECTION, FT. GEORGE G. MEADE, MD 20755 Responsibilities Provide clerical/administrative and automation support for FAP using multiple computer systems and technologies and Family Advocacy System of Records (FASOR) to produce a wide variety of documents. Apply FAP guidelines particularly in the provision of the administration of records, the disposition of the paper-based archives and files, and the querying of Family Advocacy System of Records (FASOR) reports. Operate a personal computer to input, store, retrieve and manipulate data and create graphics as well as to complete required training. Provide administrative and medical support that requires the application of extensive guidelines and specialized knowledge for the FAP, particularly in the provision of the administration of FAP records. Manage active and inactive files and records reflecting status of assigned suspense actions; report and follow up on late suspense, providing courtesy reminders as needed; maintains related statistical data and prepares monthly reports. Requirements Conditions of Employment Qualifications Who May Apply: US Citizens In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: one year of specialized experience equivalent to the GS-06 grade level in the Federal service which includes: 1) Providing clerical/administrative and automation support using multiple computer systems and technologies, to include Microsoft Office (Word, Excel, Access, Outlook, Teams); 2) Performing record keeping and filing electronic and paper records in accordance with prescribed policies and guidance; 3) Preparing correspondence and/or reports ensuring correct grammar and format; 4) Providing customer service, answering phone calls, greeting patients and/or visitors and referring them to the appropriate channels. Qualified Typist: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) 53 - Medical Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.



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