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Veterinary Receptionist, AVECCC Gilbert

2 months ago

Gilbert, United States Ethos Veterinary Health Full time

AVECCC is a 24 ‐ hour veterinary emergency and critical care hospital in Gilbert, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. Our clinical team works closely with neurologists, internists, dermatologists, oncologists and a surgical team to provide the highest quality care to our patients.

AVECCC is an organization that prides itself on its core values to drive a dynamic culture. We offer a unique training program that offers many opportunities to learn and grow from Technician Assistant to our Senior Veterinary Technicians, shift leads, supervisors, and managers. AVECCC has a commitment to health and wellness, not only for our patients, but also for our staff. To help manage burnout and compassion fatigue, employees have access to an onsite social worker dedicated to their personal wellness. We offer competitive pay, quarterly bonuses, CE allowance, full benefit packages,

401K with a company match, overnight pay differential, and Paid Time Off.

Schedule: 

  • Thursday - Saturday

  • Day shifts

  • 3 12 hour Shifts

VETERINARY RECEPTIONIST JOB REQUIREMENTS:

  • Demonstrate excellent customer service and communication skills. Display compassion and patience toward clients.

  • Interact positively in a team environment with members of medical treatment team. Answer incoming phone calls from clients, veterinarians, and employees.

  • Greet clients and pets upon arrival.

  • Handle emergency situations efficiently and calmly.

  • Present billing estimates to clients and collect money for bills. Admit and discharge animal patients.

  • Provide regular updates to clients regarding the status of their pet and/or wait time. Document phone conversations in electronic system.

  • Maintain and file patient records and complete all necessary paperwork. Enter patient information into company electronic system.

  • Maintain cleanliness of facility including sweeping, mopping, and wiping down surfaces. Other tasks assigned by supervisor.

Other Veterinary Receptionist Requirements:

  • High School Diploma or GED.

  • Computer proficiency required.

  • One year of experience as Client Administrator, Receptionist or customer service related job.

  • Ability to multitask.

Veterinary Receptionist Preferred Skills:

  • Familiarity with popular breeds of dogs and cats.

  • Knowledge of veterinary medical terms.

  • Education or experience in veterinary field.

  • Ability to work various shifts including all major holidays.

About Ethos:

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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