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Case Manager I

4 months ago

Kirkland, United States Connections Health Solutions Full time
Overview

We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers and is currently expanding to more states.  Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.

Responsibilities

What You'll Do:

This position facilitates admission intakes, treatment planning, discharge planning, obtaining collateral and assisting in the legal process and initiating personalized care for individuals who are in crisis and stabilizing from crisis. Works collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for Individuals, their family members, clinics, local providers, and/or other referral sources. This position will carry a caseload and act as ambassador to community partners.

  • Educates and informs individuals of consents for treatment and authorizations for use and disclosures.
  • Participates regularly in interdisciplinary treatment team meetings.
  • Collaborates with the Treatment team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Complete the signed Treatment Plan and review with each individual and any other involved parties.
  • Gather collateral from the individual and involved parties to provide a thorough assessment of an individual’s’ needs are for treatment and discharge.
  • Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
  • Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet the individuals’ needs upon discharge.
  • Collaborate with interdisciplinary treatment team to engage, monitor and communicate with the individual ensuring that safety is maintained while meeting the individual’s needs.
  • Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and individuals’ activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
  • Maintain a working knowledge of the Washington State behavioral health system and potential funding sources.
  • Participate in ongoing education, including in- services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
Qualifications

What You'll Bring:

  • 2 years of behavioral health experience

  • Knowledge of the Washington State behavioral health system of care and resources within it

It would be great if you had:

  • Bachelor's Degree in behavioral health or related field

  • Experience working with families and adults with behavioral health issues

  • Knowledge of and experience with the Washington involuntary treatment process

What We Offer:

Full-time only:

  • Employees (and their families) are offered comprehensive health insurance, including: Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
  • CHS pays for Basic Life, AD&D, Short and Long-Term Disability
  • Voluntary Life insurance option for employees and their families
  • Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
  • Flexible Spending Accounts (health care and dependent care)
  • 401k company match after 6 months (50% of deferrals up to 6% of compensation)
  • Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

  • Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
  • Online Subscription to Headspace, a digital mindfulness and meditation platform
  • After 90 days, you are auto-enrolled in the 401k Plan 

The typical hiring range for this role in Washington is $33.35 - $40.03 per hour.