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Shipping & Receiving Clerk

1 month ago


Santa Cruz, United States JLL Full time

Position Summary
Tracking inventory
Keeping accurate records
Packaging and weighing items
Printing shipping labels and postage
Inspecting goods received for damage
Distributing products to other departments
Developing mailing labels and shipping documents
Essential Functions
Receiving daily deliveries from various vendors
Processing orders and shipping products to customers using computers and shipping software.
Tracking packages through different shipping stages such as pickup, transit, and delivery.
Communicating with customers regarding order status, shipping details, and other information related to an order's shipment.
Evaluating insurance coverage limits and issuing appropriate invoices for claims.
Maintaining regular communication with the company's shipping department regarding deliveries, delays, and other issues that may affect HP customers' satisfaction with the shipping process.
Maintaining inventory levels of all shipping supplies, including boxes, packing tape, labels, etc.
Ensuring that all documentation is correct and legible before shipping packages.
Communicating with other departments within the company to ensure that packages are delivered on time.
Assisting Shipping Clerk
Required Knowledge, Skills and Abilities (KSA)
Ability to thrive in a fast-paced environment, juggle multiple and changing priorities, react to change yet refocus quickly on the priorities at hand.
Proven self-starter with a passion for continuous improvement.
Demonstrated time management skills, along with high level of attention to detail.
Demonstrated communication skills (verbal & written) to interface with workers, supervisors, vendors, and other stakeholders.
Ability to follow written and verbal instructions.
Ability to provide effective work direction and promote respect amongst employees.
Demonstrated history of "team commitment / team building skills".
Ability to use WOMS, Excel, Word, email, and associated computer functions; 10-key a plus.
Ability to stand for long periods of time.
Ability to lift up to 40 lbs. using proper lifting techniques.
Forklift certified a plus.
Minimum Required Education
High School diploma or equivalent (college degree a plus)